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| Quick Links: Hotel Information § Register Online § Download Program Package § Request Program Package | |
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| The Outsourcing World Summit® is a unique forum positioned at the nexus of business, technology, and the global economy. It is based on the premise that outsourcing can only be an effective tool when all those involved – customers, providers, and advisors alike – work together to break through the myths, misunderstandings, and occasional missteps that come with organizational transformation of this magnitude.
At the 2005 Summit we will examine the powerful convergence of business, technology, people, politics, and globalization and how these forces are both shaping and being shaped by the outsourcing decisions executives make. Participants, all of whom are at the forefront of the field, engage in the kind of cross-functional, cross-company, cross-industry, and cross-border dialogue so critical to meeting the challenges we face and to building lasting relationships with like-minded professionals.
The Summit, in its eighth year, employs a range of program elements to ensure a free flow of information and networking for all participants.
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| Confirmed Speakers | |
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| Michael F. Corbett Conference Chair | Robert Reich Former U.S. Secretary of Labor | Chris Disher Vice President, Booz Allen Hamilton | Fred L. Brown Past Chairman, American Hospital Association
| Danny Ertel Partner, Vantage Partners | Jagdish R. Dalal Principal, JDalal Associates LLC | |
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| Al Binford VP & General Manager Global Outsourcing, Americas, Unisys
| Terrie Campbell National Director of Management Services, IKON Office Solutions
| John Maher Group President, BPO, USI | Kenneth S. Price Chairman, Heritage Environmental | Bill Metz IT External Business Development Manager, P&G
| Abe Eshkenazi Managing Director, American Express TBS | |
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| Darren Dolcemascolo, Sr. Partner, EMS Consulting | Kyle Andrews VP, Pretium Partners | William P. Hall President, Pretium Partners | Jean-Francois Poisson General Manager – Contract Management, Bell Canada
| Holly Muscolino Director, InfoTrends/CAP Ventures
| Ronald P. Zappile President, United Technologies Realty, Inc.
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| David Barrett Partner, Simmons & Simmons | Peter Brudenall Senior Lawyer, Simmons & Simmons | Gary Halleen President & CEO, API Outsourcing, Inc. | Tom Wirth Manager, Global Business Services, Cisco Systems | Richard Crespin Chief Executive Officer, The Delve Group, Inc.
| Brenna Garratt President, The Delve Group, Inc. | |
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| Lance Zingale COO, StarTek | Rakesh Kishan Managing Director, Consulting Services, Emcor | Dave Reska Director of Purchasing, Hartford Hospital | Sharon Fried Director of Materials Management, Hartford Hospital | Gregg Groenemann Director of Marketing Enterprise Services, IKON
| Nader Samii President, Ajuba International | |
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| Ron Muns Founder & CEO, The Help Desk Institute | Robert E. Corbett Principal, RE Corbett Associates | Jose Luis Salazar Lear Corporation | David Buckner VP, Heritage Inter@ctive | Charles Ansley President and Chief Executive Officer, Symon Communications Inc. | François Brazeau Director General, Public Works and Government Services Canada | |
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| J. D. (Denny) Carreker, Chairman and CEO, Carreker Corporation
| J. Ross Docksey Partner, Sonnenschein Nath & Rosenthal LLP | Joann Martin Vice President – BPO, Pitney Bowes | Joe Hogan Vice President, HP Global Outsourcing, Hewlett Packard | Anil Kaul Principal, Booz Allen Hamilton | Dale H. Keiter Ph. D. Principal, Management Affiliates | |
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| Maureen Kelly-Ostrosky Director, Technology Services, General Growth Properties | Betsy Sagnes Director, Cargo Accounting, Northwest Airlines |
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| Key Topics | |
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| § Breakthroughs 2005! § The Art and Practice of Change Insurgency § Managing and Governing Strategic Relationships § Assessing Your Options § Outsourcing and the Lean Enterprise § The Good, the Bad and the Ugly of Outsourcing § Selling Outsourcing: The Critical Alignment of Marketing and Sales § Visualizing Results in 3D § Expanding By-Product Services across the U.S., Canada and Mexico § A Decade of Revolution § Relationship Management: Getting That Extra 10% § Improving Enterprise Efficiency § Global Sourcing – Myths and the Current Wave of Restructuring § What Really Keeps Vendors Up At Night § Building Win:Win Strategic Partnerships § An Outsourcing Success Story: Northwest Airlines § A Case Study for Transforming Global Corporate Real Estate § Strategic Vendor Management – The Cisco Way § Using Your Brand to Shorten the Sales Cycle § Next-Generation Customer Care § Outsourcing Facilities Management – Managing the Risk for Reward § Taking the Plunge: Launching and Growing a Successful Provider Company § Document Outsourcing: Show Me the Money § Outsourcing “The Desk” § Outsourcing in the Electronics Industry: Trends, Issues and Emerging Factors § Behind the Curtain: The Making of a Mega-Deal § Offshoring Payments Processing: Electronification and Globalization § Identifying, Prioritizing, and Managing "People Issues” § Myths, Market Drivers, Best Practices: Cisco – A Win/Win/Win § Performance Management Framework § Offshoring – An Honest 3600 Review § When Outsourcing Isn’t the Industry Norm § Getting Past Yes: Negotiating As If Implementation Mattered | |
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| Participating Companies (as of 1-15-05) | |
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Accenture ActMinds Adaptis Advanced Technology Services Agilent Technologies Ajuba International, Inc. Aliant Telecom American Data Exchange Corp. American Express Tax & Business Services American Systems Corporation API Outsourcing, Inc. Aramark Facility Services Arvato Services, Inc. BAE Systems Bank of Canada Bank of Montreal Belcan Corporation Beaumont Services Company Bell Canada Bierce & Kenerson, P.C. Bismarck Mandan Development Association Blake Cassels & Graydon LLP BMO Financial Group Booz Allen Hamilton BPOIndia Brown Raysman Millstein Business Catalyst International C3i Inc. Carreker China Data Group Cisco Systems, Inc. Cito/Konkuk University COL Colwell & Salmon Comm. Ltd. Compliance LLC Connexim Convergys Corp. CVN Alliances Ltd. D&B RMS Dartmouth College Dept. of Veteran Affairs Diebold, Inc. Entegris EMCOR EMS Consulting Group, Inc. ePro Systems Limited Excel Technology Experian First American Real Estate Solutions FLW Fortune Custom Projects Futuresolutions Gedes Iberia S. A. General Growth Properties GlaxoSmithKline Great Falls Development Authority Growing North Dakota Hartford Hospital Help Desk Institute
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Heritage Inter@ctive Services Hewlett Packard Company Hong Kong Trade Development Council Hong Kong Information Technology Federation Hong Kong Productivity Council iASPEC Services IBA USA IBM i-ChanneX Corporation i-Vantage IKON Office Solutions Infocomm Development Authority of Singapore Institute for International Research Intetics Co. IPT, LLC. iTis IQ BackOffice J Sagar Associates Janus Associates JDalal Associates, LLC Johnson & Johnson Johnson Controls, Inc. JPMorganChase Kanbay Managed Solutions KBQuest Group, Inc. KeyBank KPMG Audicont S.A. Lason Lear Corporation Lifewood Management Affiliates McGladrey Contract Business Services McMorrow Report LLC MedPlans Partners Mercator Microsoft Microsoft Business Solutions MillionTECH Development Ltd. National Kidney Foundation National League for Nursing Nebula Solutions (Pty) Ltd. Nextel Communications NIIT SmartServe Nomura Research & Advisory Co., Ltd. North Dakota Dept. of Commerce Northwest Airlines O’Melveny & Meyers LLP Option One Mortgage Outsourcing2Asia Outsourcing2India Outsourcing, Inc. outsourcing.gov
| Pangea3 LLC PeopleSupport Perot Systems PharmSource Pitney Bowes Pretium Partners, Inc. PricewaterhouseCoopers Print Inc. ProBusiness, A Division of ADP Procter & Gamble Progress Energy ProQuest Public Works & Gov't. Services Canada R.E. Corbett Associates Recruitment Enhancement Services Rolls-Royce Corporation RSM International RSM McGladrey Financial Process Outsourcing SEI Investments Shanghai Baosight Software Co. Shanghai Lansheng International Trade Co. Shanghai Municipal Foreign Economic Relations & Trade Shanghai Wicresoft Co. Ltd. Shanghai Ocer Investment & Consulting Co. Sify Corporation Simmons & Simmons Singapore Ministry of Finance Solutions Center LLC SouthCoast Projects, Inc. Sovereign Bancorp, Inc. SPI Technologies Inc. StarTek Stikeman Elliott LLP Suma Soft Technology Crossover Ventures The Boeing Company The Delve Group The Latte Group, Inc. The Walt Disney Co. Towers Perrin Trowbridge Group UNICCO Service Co. UNICOR Unisys Corporation United Technologies. USI Corporation Venus Software Co. Ltd. Vantage Partners, LLC Waterford Wedgwood Wesoft WNS North America Xerox Corporation
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| Quick Links: Hotel Information § Register Online § Download Program Package § Request Program Package | |
| Providers: Showcase your firm’s expertise and build new relationships. Contact Debi Hamill at dlhamill@corbettassociates.com for details. | |
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