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Objective
Outsourcing can deliver a 10- to 100-fold increase in productivity and competitiveness. Through outsourcing organizations focus their internal resources on areas of unique competitive advantage, while leveraging outside relationships to achieve dramatic increases in speed, flexibility, and innovation. Outsourcing has become an essential tool in meeting the challenges of today’s hyper-competitive, global economy. This course presents an integrated approach to managing the entire outsourcing life-cycle. Attendees leave ready to guide their organizations through the strategy, implementation, and successful management of outsourcing relationships. They are also prepared to deal with the critical issues of organizational change, interdependence, and risk.
Approach
This course is the essential guidebook to outsourcing; combining more than a decade’s experience on outsourcing, business process outsourcing, and offshoring into a single, executable management system. Each topic covers an area critical to outsourcing success. Within each, essential management principles are introduced, explained, and illustrated with specific company examples. The format is highly interactive, including small-group working sessions, all designed to bridge theory and practice. Attendees are prepared to begin executing the ideas shared as soon as they return.
Who Should Attend
This course is intended for anyone participating in the strategic planning, implementation, and management of outsourcing relationships. This includes: project team members from all functional areas of the business; legal, finance, purchasing, human resources and other professionals supporting these teams; team leaders; outsourcing centers of competency and excellence; and executive leaders. This course is particularly valuable for entire project teams that attend as a unit.
Results
Course participants gain:
- A thorough understanding of the principles of outsourcing, business process outsourcing, and offshoring. - A comprehensive program for integrating outsourcing into their organization’s business strategy. - The capability to map their organization’s operations and identify sources of unique competitive advantage.
- A clear process for implementing and managing outsourcing relationships of all types. - The insights needed to overcome organizational resistance to outsourcing, - The ability to lead outsourcing initiatives with reduced dependency on outside experts – saving organizations many times the costs of the course.
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