| The Program – Main Session
Monday, February 23, 2004 1:00-3:00pm
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Michael F. Corbett
Conference Chair and President & CEO
Michael F. Corbett & Associates, Ltd.
“The Summit gets better and better every year.
Mr. Corbett’s enthusiasm is contagious.” |
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When, over a decade ago, Peter Drucker told executives to ‘Sell the Mailroom’, they listened. Today, global outsourcing spending has topped $5 trillion and is exploding globally by 15-plus percent, year-on-year.
Hear how outsourcing is now the essential tool for competitive advantage and what top companies are doing to strategically and systematically capture the advantage.
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Tuesday, February 24, 2004 8:30-9:00am
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John Sculley
Former CEO, Pepsi Co. and Apple Computer
Partner, The Sculley Brothers LLC
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John Sculley, from the perspective of the boardroom, offers unmatched insights into the power shifts taking place in business today, especially globalization, disruptive marketing and strategic outsourcing.
9:30-10:30am |
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| Top Provider Executives: Hear their Views on the Future of Outsourcing
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Frank Carlucci
Vice President, Outsourcing, Avaya
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David Rupert
Vice President, Management Services, IKON
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Alfred Binford Vice President & General Manager Enterprise Transformation Services, Global Outsourcing, Unisys
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Wednesday, February 25, 2004 8:30-9:10am
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“Wow! Excellent information and presentation.”
Jagdish Dalal
Principal
JDalal Associates, LLC.
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Through experience and knowledge, Jag helps businesses achieve extraordinary results from outsourcing. This year’s topic: Governance. “Like the weather, everyone talks about governance. It’s time to actually do something about it!”
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| 9:10-9:50am
Larraine Segil Author, Intelligent Business Alliances and Measuring the Value of Partnering
Success is in the Relationship |
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“Absolutely the best!
Larraine clearly knows her stuff.”
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| Learn why measuring for just one stakeholder in an outsourcing relationship—namely the buyer—is inadequate. For outsourcing to work, there are really five groups of important stakeholders each of whom want and need their own metrics.
9:50-10:50am
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Dr. Oren Harari
Best-selling author and
Leading Visionary
Debunking "The Dark Side" of Outsourcing |
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As with all revolutions, the explosion of outsourcing over the past few years has created an intellectual and political backlash. We’re all aware of such much-hyped issues as:
* Outsourcing is killing our employment; jobs that are outsourced will never be replaced. * Outsourcing is making companies "hollow" and directionless. * Companies are only using outsourcing as a knee-jerk "slash and burn" tactic to prop up financials; an approach that will ultimately weaken them.
While these and other concerns may have some basis in fact, they are essentially built on a foundation of "invalid" fears and prejudices. In the age of accelerating deregulation, globalization and technological advance, the opportunities for increased employment, more focused strategic direction, and more sustained competitive strength are huge; but only for those companies that use outsourcing to enhance their capabilities, and to become more innovative, agile, quick, and knowledge-based.
In other words, outsourcing by itself can be misdirected, and on its own is no panacea for any company's competitive woes. But, drawing on his prior work and current research on how to overcome accelerating commoditization in every industry, Oren Harari shows delegates how to use outsourcing to re-ignite and re-invent themselves.
In this inspiring and content-based close to the 2004 Summit’s general sessions, Oren Harari, one of today’s top business thinkers and motivators, takes head on these over-spun issues and shows business leaders how outsourcing is not the cause but just perhaps the cure for many of today’s most pressing business, economic and social problems. He shares powerful principles and examples of what great leaders are doing to make just that happen.
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For information on sub-conference sessions, click here.
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