The 2003 Outsourcing World Summit: Exploring a Multi-Trillion Dollar Global Market

With an annual growth rate of 16 percent, global outsourcing spending will increase from US$3.78 trillion dollars in 2001 to US$5.1 trillion by the end of 2003.  Although more than half of all outsourcing spending continues to be in manufacturing, the fastest growing areas are on the process side of the business; in such activities as human resources, administrative services and finance and accounting. And, although most outsourcing spending today is in larger companies, its growth rate in smaller and mid-size firms is accelerating, as well.

As outsourcing has moved out of the factory and into the office and across companies of all sizes, it has also evolved into a business tool of unique power and versatility.  Very few decisions that an executive can make so immediately impact every aspect of a business’s operations the way outsourcing does.

Timely Themes at The 2003 Outsourcing World Summit

It is against this backdrop, that The 2003 Outsourcing World Summit was presented offering an exceptional learning opportunity for customer executives, providers, consultants, analysts and all others whose work is increasingly shaped by outsourcing.  The Summit presented the fields top thinkers and practitioners, with special focus on these issues of increasingly critical importance:

Operational Excellence

Customers look to outsourcing service providers for their ability to deliver results.  Providers are expected to be black belts in their chosen areas of specialization.  But, how do providers create, maintain and demonstrate operational excellence that constantly re-justifies the outsourcing decision?  How do they do this across hundreds maybe thousands of client engagements?  Just as importantly, how do customers achieve excellence across the blended internal and external operations that now make up their enterprise? 

Today’s demanding business climate requires nothing less than excellence, yet the needed discipline of execution is poorly understood and even less fully practiced. 

Commercialization

Commercialization means using outsourcing to address the financial structure of the business: its investments, how they are deployed and how they are leveraged, especially critical to businesses today.  From asset transfers, to joint marketing agreements, to entirely new business ventures, outsourcing offers enormous potential for unlocking the hidden value of previously cost-focused internal operations. 

Global Sourcing

Outsourcing is a global marketplace.  In fact, many believe that companies not leveraging this emerging global talent pool will soon find themselves at a severe competitive disadvantage.  But what does it really take to capture the anticipated benefits?  Who are the top providers and where are they?  Do they offer more than just cheap labor?  How are successful relationships – halfway around the world – set up and managed? 

The 2003 Outsourcing World Summit puts executives on the leading edge in understanding how to use outsourcing to improve the performance of their businesses.  The learning and networking opportunities afforded delegates are exceptional.  And it all takes place in a highly charged, interactive and thought-provoking environment unmatched by any other event or venue.

The 2003 Outsourcing World Summit was also a superb networking opportunity.  Its Exhibition Hall presented the field’s leading providers.  Its many social events provided an excellent opportunity for beginning and building the professional relationships so important to business success. 

“Excellent conference – one of the best I’ve ever attended!”
 
 Click Here for information on sponsorship, speaking and exhibiting opportunities at other events in The 2003 Outsourcing World Summit Conference Series.

Click Here for information on other events in The 2003 Outsourcing World Summit Conference Series.