Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models, the advent of new technologies such as digital, artificial intelligence, and machine learning, and most recently, a severe talent shortage.
These forces have resulted in increased rates across the services industry. Outsourcing contracts signed as recently as early 2021 may already be misaligned with market realities.
This webinar uncovered five pricing actions enterprises should take now to attain value without breaking the bank.
Our experts provided answers to the following questions:
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