Here’s the newest edition of Capgemini’s Business Services bi-annual magazine that brings together the best of our thought leadership in the area of business operations. This edition focuses on how we’re helping our clients deliver a frictionless, consumer-grade experience to their employees.

In this special edition, Stephan Paolini (Global Head of the Digital Employee Operations Practice) describes how implementing a hybrid workforce model established on a frictionless HR infrastructure drives an improved employee experience and more intuitive, seamless ways of working. In addition, Felicia Jones (Digital Employee Operations Leader, Americas) talks to Gretchen Alarcon (VP and GM, Human Resources Service Delivery, ServiceNow) about how delivering a frictionless HR experience enables employees to access the right information when and where they need it via a single pane of glass.

This edition is also packed with insights and articles on:

• How Capgemini is applying our Frictionless Enterprise approach to drive enhanced business outcomes across finance and accounting, supply chain management, and procurement
• Partner success stories, award-winning products, and analyst recognition
• The innovation our people are creating across Business Services
• How Capgemini is advancing and recognizing our female colleagues.

Download Innovation Nation to learn more about how Capgemini is helping to optimize business operations for our clients, enabling them to transition to the Frictionless Enterprise.