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February 16-18, 2015 • JW Marriott Phoenix Desert Ridge • Phoenix, Arizona


We're being inundated with a stream of new technologies and innovative approaches from shared-services to cloud sourcing, insourcing to hybrid sourcing, automation to service integration that challenge the very principles on which organizations operate as well as present unparalleled growth opportunities. Traditional outsourcing relationships have developed into strategic partnerships. Collaboration is key.

How do you determine the best path for your organization? How do you gain the knowledge and know-how you need to be successful? How do you meet the people doing it right? At The 2015 Outsourcing World Summit, thought leaders and industry experts from the most influential companies participated in more than 50 conference sessions from thought-provoking and visionary keynote presentations to interactive panel sessions, all addressing the most pressing topics.

Click the links below to download the available proceedings. The Keynote presentations can be downloaded in one complete zipped file or individually by speaker. The Educational Track presentations are available individually or as zipped files by track.



Available Keynote Presentations

Keynotes - Complete Zip File
(requires unzipping)
Download WinZip here: http://www.winzip.com/downwz.htm

Unlearning for the Future
Jack Uldrich, Global Futurist and Best-Selling Author


 
Scott L. Singer, Rio Tinto

Moderated by Kevin Parikh, Avasant

The IAOP/KellyOCG Outsourcing Talent Survey
Teresa Carroll, KellyOCG and Michael Corbett, IAOP

Hosted by Eric Simonson, Everest
and Mamadou Biteye, The Rockefeller Foundation

Aihua Yan, Saint Louis University and Anubhav Saxena, ISG

Dr. Ron Babin, Ted Rogers School of IT Management, Ryerson University and
Dr. Bill Hefley, University of Pittsburgh and ITSqc

Available Educational Sessions by Track 
To download the entire track, please click on the track name.
Download WinZip here: http://www.winzip.com/downwz.htm

Track 1 | Cloud, Big Data, Automation and Beyond
 

Michael Snyder, Amazon Web Services

How to Address the Privacy, Security, Regulatory, Big Data, “That’s Just Creepy” and “Whatever You Call it, Don’t Call it Outsourcing” Issues in Outsourcing – A Panel Discussion
Moderator: Aaron Tantleff, Foley & Lardner

Michael Mensik, Baker & McKenzie
Gregg Goldman, UBS AG
Tracy Kocourek, Accenture


Track 2 |  ITO’s Next Generation


Outsourcing IT Metrics – Productivity & Efficiency
Sailesh Thakur, CME Group


Lou DiLorenzo, Cargill
John Tweardy, Deloitte Consulting
Justin Kershaw, Cargill 

William P. Metz, Walmart


Gary Walker, Molson Coors
Amine Tarhini, HP

Track 4| Managing in Today’s Complex, Multi-Vendor Environment
 

Gregg Kirchhoefer, Kirkland & Ellis LLP
Matt Lovell, Kirkland & Ellis LLP
Dan Lewis, Kirkland & Ellis LLP
Eric Thompson, State Farm
 
Mark Stein, Capgemini
 
Laura D’Ambrosio, Bristol-Myers Squibb
Marie Surrette, Accenture
 
 

 

 

Track 5 | Taking Your Sourcing Program to the Next Level

 

Moderator: Christopher Chung, Economic Development Partnership of North Carolina
 
Mike Fabrizi, The MITRE Corp.

Elevating Strategic Sourcing Capabilities at Boeing
Lawrence Kane, COP-GOV, Boeing

Why & How Do Outsourcers Outsource:
A Case Study of What’s Good for the Goose is Good for the Gander
Scott Tracy, Convey Health Solutions
Miguel Garcia, DTSI Group

Applying Machine Intelligence to Outsourcing Projects
Albert Ma, Hengtian Services LLC

Tech Mahindra and M&M - A Digital Case Study: The Provider, The Customer and the Ecosystem Partner Share Their Experience of Enabling the Business of Mahindra & Mahindra go Digital. 
Naresh Nagarajan, Tech Mahindra
Bishwanath Ghosh, Mahindra & Mahindra Ltd.


Track 6| Voice of the Customer
 
Moderator: Donald Mones, Morgan Stanley
 
Brandon Richie, Boston Scientific

Jon Browning, formerly Director, Microsoft 

Michelle Ferguson, McGraw Hill Financial



Track 7| Outsourcing in Action

John S. Sepple, Accenture

Mary Lacity, University of Missouri
Leslie Willcocks, London School of Economics
John Hindle, Knowledge Capital Partners

Aristide Toundzi Dzouankeu, EY
Marlin Ness, EY
David Taylor, Bank of America

Keith Tice, GoDaddy, Inc.
Jeff Stevens, ISS Facility Services, Inc.

Kevin McDonald, The E. W. Scripps Company
Andrew Bishop, Health Care Service Corporation
Eugene Kublanov, KPMG LLP

Dennis McCann, UBS
Raghu Kidambi, HCL Technologies Ltd 

Bryan Jacobs, JLL

 
Track 8| The People Factor

A Panel Discussion with Members of IAOP’s Global Human Capital Chapter

Track 9| Risk Mitigation: Cyberland and Geopolitical Focus

Robert Stroud, CA Technologies

 

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