Colombia to Host First Latin American Outsourcing Summit
IAOP and ANDI Event to Focus on Region’s Continued Growth as an Outsourcing Market and Destination

POUGHKEEPSIE, NY, Jan. 10 – With Latin America as one of the fast-growing outsourcing markets and destinations, the International Association of Outsourcing Professionals® (IAOP®) has joined with ANDI, the National Business Association of Colombia, to host the region’s first 2011 Latin American Outsourcing Summit.

The Summit will bring together IAOP’s thought leadership and global network with leaders from across the Latin American business community to better understand and leverage the explosion of outsourcing taking place across the region. 

The event will be held May 26-27 at the Las Américas Global Resort and International Convention Center in Cartagena, Colombia, and has the support of the newly elected president of Colombia Juan Manuel Santos who, schedule permitting, expects to personally participate and address delegates.

Tailored to outsourcing customers, providers and advisors, the educational and networking event will feature three tracks: real-life outsourcing customer and provider experiences; the future of outsourcing in Latin America; and practitioner sessions exploring cloud sourcing, knowledge process outsourcing (KPO), the growing role of analytics, and how to design, implement and manage outsourcing for success.

“Outsourcing is booming in Brazil, Chile, Colombia, Costa Rica, Mexico, Peru and many other countries across the region,” said IAOP Chairman Michael Corbett. “We are pleased to be partnering with ANDI with the support of the Colombia government to host this first-ever event that will unlock the power of outsourcing for all of Latin America and for the global community of outsourcing professionals.”

Latin America’s growth is being driven by the attractive mix of cultural and language compatibility, size and quality of the labor pool, and strong government support for the industry among other strengths, says Santiago Pinzón, chair of IAOP’s Latin America Regional Advisory Board and Executive Director of the Chamber of BPO&IT at ANDI.

“With service providers and outsourcing clients looking for all means to save on costs, geographical proximity as another means to cut travel expenses and minimize remote management risks, the Latin America region joins the ranks for the competition of the growing global outsourcing market,” he says.

Many of the top 10 providers of Business Process Outsourcing (BPO) and IT outsourcing as well as a growing number of multinational corporations in the high-tech sector have successfully established or are planning to expand their operations in the region, Pinzón noted.

Companies from India and Philippines also are realizing the benefits of the nearshore location to serve the U.S. market, particularly the Hispanic segment, and increase their share in the Latin America region, he said.

IAOP is accepting proposals for event presentations until Jan. 24. For details and to make a submission, click here. To register, click here. For additional information, contact Beryl Sorensen (845) 452.0600 ext. 110 or via e-mail at

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. Visit

Kimberly Maneeley
+1.845.452.0600, extension 104


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