IAOP Opens Best Practices Book to General Public
Updated Outsourcing Professional Body of Knowledge Available for First Time in Print Edition to Non-Members

POUGHKEEPSIE, NY, July 21 – The International Association of Outsourcing Professionals® (lAOP®) today announced the latest updated version of its Outsourcing Professional Body of Knowledge™ (OPBOK) will be available to the general public for the first time in print editions.

Previously only available to IAOP members electronically, the OPBOK book and related templates are being sold globally through a new partnership with Van Haren Publishing, a Certification and Professional Development Partner of IAOP.

The latest OPBOK Version 9 reflects major updates from IAOP of the commonly accepted practices and skills required to ensure outsourcing success. It is the basis for IAOP’s Certified Outsourcing Professional® qualification and certification programs.

The Outsourcing Professional Body of Knowledge identifies the best practices of outsourcing professionals around the globe and presents a complete and practical guide to this emerging, complex discipline.

“IAOP is opening up this knowledge base that was previously only available to members to help others achieve outsourcing success in our role as the standard-setting association and advocate for the industry,” said IAOP Chairman Michael Corbett. “The OPBOK is based on best practices from our global network and shares critical guidance that can make or break any outsourcing program.”

Among the topic covered are: governance and defining a strategic approach to outsourcing, governance, identifying and communicating business requirements, selecting and qualifying providers, gaining internal buy-in, creating project teams, and getting value for money and return on investment.

‘We are delighted to support IAOP in producing such strong quality, information for the marketplace. The titles reflect the market demand for professional and practical guidance and I am confident they will contribute significantly to best practices as they develop across the globe,” said Ivo van Haren, chief executive officer of Van Haren Publishing.

The titles are available for purchase through Van Haren’s Web site at Outsourcing Professional Body of Knowledge book and templates. It is also being sold in the U.S. through Bernan publications and at and other major booksellers.

Van Haren also publishes the IAOP endorsed eSourcing Capability Models set of titles covering the Information Technology Services Qualification Center (ITSqc) best practices.


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