Case Study on Vendor Management & Governance at USAA  - Governance Chapter Webinar

Since 1922, USAA has been providing insurance, banking, investments and retirements solutions to military members and their families. Excellence in sourcing and third party management is part of ensuring that mission. This IAOP Governance webinar shares the USAA sourcing governance case study. Hear and learn from USAA governance and vendor management leader, Craig Libby, on how he and his team leverage tools and processes to ensure high levels of service delivery and compliance.