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GOV20

"It was great to see this governance power-house come together, representing billions of supplier spend, in one room to talk about the future of governance. I'm sure everyone left the room with an enhanced understanding of the role of Governance in the business. I sure did." ~Uma Viswanathan, BCBSA, GOV19

 

GOV20: RETHINKING GOVERNANCE


 

Thank you to all our sponsors and delegates for making GOV20 a success! We look forward to seeing you at future IAOP events.

 

 
    

     OCTOBER 7-9, 2020   


     SCHEDULE AT-A-GLANCE


     PROGRAM


     SPONSORS & PARTNERS


 



SCHEDULE AT-A-GLANCE

THE WHO, WHAT, WHERE AND WHEN
 

Wednesday, October 7th

  • 12:00pm - Registration 
  • 12:30 - 12:45 - Welcome and Introductions
  • 12:45 - 1:30 - Governance Reimagined: Enabling Business Agility in the Digital Enterprise
  • 1:30 - 2:00 - Post COVID-19 Governance Models
  • Break
  • 2:15 - 2:45- Regulations & Compliance in the New Normal
  • 2:45 - 3:15 - Building a Resilient Supply Chain
  • 3:15 - Recap and Refresh for Day 2

Thursday, October 8th

  • 12:00pm - Registration 
  • 12:30 - 12:45 - Welcome and Introductions
  • 12:45 - 1:30 - Procurement Transformation: Unlocking the Full Potential of Third Party Relationships at Hanover Insurance
  • 1:30 - 2:00 - Managing the Transition to a Work from Home Model in Global Services
  • Break
  • 2:15 - 3:00 - Contracting Governance: A CrowdSourced Session
  • 3:00 - Recap and Refresh for Day 3

Friday, October 9th

  • 12:00pm - Registration 
  • 12:15 - 12:30 - Welcome and Introductions
  • 12:30 - 1:00 - Future of Governance: Demonstrated
  • 1:00 - 1:30 - How to Collaboratively Manage a Virtual Sourced Environment 
  • 1:30 - 1:45 - Break
  • 1:45 - 2:15 - Risk Management
  • 2:15 - 2:45 - Automation Pioneers
  • 2:45 - Recap and Next Steps

*All times listed are reflected in ET time

Day One - October 7th

POST COVID-19 GOVERNANCE MODELS

Moderator: Sandeep Suresh, Head of Risk Intelligence, Supply Wisdom
Ves Kjenstad, Vice President, IT Operations Management, Bristol-Myers Squibb
Steve Rudderham, Head of Global Business Services, AkzoNobel

COVID has accelerated the adoption of digital technologies and new ways of working, such as Work From Home. How will governance models change to adapt to this and enable higher performance and lower risks? Learn and interact as two industry leaders share their learnings and experiences.



 


Day Two - October 8th


MANAGING THE TRANSITION TO A WORK FROM HOME MODEL IN GLOBAL SERVICES

Michel Jassen, Chief Research Guru, Everest Group
Amy Fong, Vice President, Strategic Outsourcing and Vendor Management, Everest Group

Leading service providers have announced a significant portion of their roles will shift to a work from home (WFH) model. While many organizations allowed WFH as a temporary solution during the crisis, it's likely it will become the norm for many roles. In this session, Everest Group will share the latest research on market trends as well as guidance to prepare for the “Next Normal” in service delivery. Join Everest Group to discuss: How prevalent will WFH become in the post-COVID-19 world? Which roles are most appropriate for WFH? Where is the risk too high? What are the greatest concerns with wide-scale WFH? Which contract terms should be re-examined when negotiating a long term WFH model? What questions should you ask your service providers to ensure strong governance and risk mitigation?

Day One - October 7th

REGULATIONS & COMPLIANCE IN THE NEW NORMAL

Moderator: John Bree, Chief Evangelist and CRO, Supply Wisdom

Panelists: Alpa Inamdar, Head of Third Party Governance Advisory, BNY Mellon; Michael Nacarato, IAOP's Buy-Side Ambassador; Jennifer Duest, Associate Director, Vice President, Corporate Insurance and Global Third Party Risk Manager, Wellington Management Company LLP

Leaders from the financial and insurance sectors discuss how regulations and compliance have to increasingly be included in ongoing governance. No industry is immune to it. Learn and interact with leaders as they discuss great practices that deliver stability and value to their enterprises as they address and solve for regulatory and compliance challenges.

 

Day Two - October 8th

CONTRACTING GOVERNANCE: A CROWD SOURCED SESSION


Moderator: Neil Hirshman, COP, Partner, Kirkland & Ellis

Panelists: Shellie Freedman, Partner, Kirkland & Ellis; David Clifford, Fellow in Service Management, Pace Harmon; Vishal Talwar, Managing Director, Accenture Technology - North America Sales Lead; Dan Schuffert, DVP Strategic Sourcing, HCSC


This crowdsourced panel session brings together a team from the legal, advisory, buyer, and provider communities to address considerations in navigating contracting governance in the new normal

Day One - October 7th
 

GOVERNANCE REIMAGINED: ENABLING BUSINESS AGILITY IN THE DIGITAL ENTERPRISE

PART 1 - Kevin Parikh, Chairman & CEO, Avasant
PART 2 - Rawle Howard, AVP & Chief Procurement Officer, 
Howard UniversityAnupam Govil, Partner, Avasant; Joe Frampus, Partner, Avasant; Michael Serghiou, Director, Professional Services & Externalization, Merck

In the era of Digital Transformation, our vendor relationships have become increasingly complex. The rapid adoption of digital technologies, flexible contracts, and platform-based services have necessitated a radical change in the global service delivery model. And now, the COVID-19 pandemic is further transforming our vendor relationships, pushing us to redefine our engagement strategies, restructure contracts and increase offshore delivery.

We are witnessing a greater demand for transparency, business continuity assurance, and contingency management with our vendors. This calls for a need to govern our relationships differently. The new rules set by the continuously evolving business landscape forces us to rethink how we govern, and create adaptable, resilient, and responsive governance models.

Join us in our two-pronged session led by an inspiring TED-style keynote and moderated discussion to gain valuable insights into the new Rules for governance, and how it will enable Business Agility, allowing you to navigate complex and continuously evolving technology and vendor landscapes.

 

Day Two - October 8th

PROCUREMENT TRANSFORMATION: UNLOCKING THE FULL POTENTIAL OF THIRD PARTY RELATIONSHIPS AT HANOVER INSURANCE

Suraj Prashad, Vice President and Head of Strategic Sourcing, Hanover Insurance
Mark Voytek, Chief Customer Officer, SirionLabs
 

Most organizations today rely on a complex ecosystem of external third parties/suppliers. The traditional Third Party Risk Management (TPRM) approach has focused on the compliance and regulatory aspects - while still important, it’s not enough anymore. Companies need to think about TPRRM (Third Party Risk and Relationship Management) extending the focus to ensuring realization of the desired business outcomes from the relationship - deliverables, efficiency, savings, etc.

 

Attend this session to learn how Hanover Insurance’s procurement function is driving the above transformational shift within the organization. An important part of this transformation has been leveraging AI-powered technology, including the Sirion Contract Lifecycle Management platform, to improve visibility and alignment across the supplier lifecycle - from pre-signature to post-signature. The session will be co-presented by Suraj Prashad, VP & Head of Strategic Sourcing, Hanover Insurance and Mark Voytek, SirionLabs’ Chief Customer Officer.
 

Day Three - October 9th

RISK MANAGEMENT: THIRD PARTY COVID-19 DISRUPTION

Moderator: John Bree, Chief Evangelist and CRO, Supply Wisdom

Panelists: Jenna Wells, Senior Manager - Third Party Risk Management, Iron MountainBrenda Ferraro, Vice President, Third Party Risk, Prevalent; Victor Meyer, Chief Operating Officer, Supply Wisdom  


The significant disruptions third parties faced as a result of COVID-19 has highlighted the criticality of continuous monitoring for a resilient supplier base.  Hear from leading solution companies us they discuss current capabilities and future solutions to help companies better understand the risks involved and enable better ongoing assessment and continuous monitoring of their third parties.  


 

Day Three - October 9th

HOW TO COLLABORATIVELY MANAGE A VIRTUAL SOURCED ENVIRONMENT

Bob Toscano, Director, Global Business Services, Xylem
Clare Black, Senior Vendor Manager, Sourcing VMO, LV

Lois Coatney, Partner & President, ISG GovernX®
Dave Tienstra, Partner, ISG 


Stressed relationships, increasing complexity, unprecedented operational challenges, and escalating risk. Today’s virtual sourced environments require greater interaction, joint access to operational performance, the right controls, and better insights on what is happening in the market. There are so many tools that solve one or two of these issues, but how do you bring together a comprehensive view for both Enterprise Clients and Providers; and be alerted to the areas that require attention.  Join Bob Toscano and Clare Black who are accountable for managing suppliers their environments, along with ISG, to explore how to manage your virtual sourced environment most effectively.

Day Three - October 9th

AUTOMATION PIONEERS

Moderator: Atul Vashistha, Chairman, Neo Group
Panelists: Lee Coulter, CEO, transformAI; Babu Sivadasan, Co-founder & CEO, Jiffy.ai; Navin Maganti, President, Confiance 

Companies that were significantly digitized have responded more resiliently to the COVID-19 crisis.  As a result, there's a great recognition of the need to accelerate digitization at scale across companies.  In this session, digital pioneers from leading automation companies will discuss the current options, how to scale, and the future of automation.    



 


Day Three - October 9th


Future of Governance: Demonstrated

Akshay Khanna, Partner and Global Lead, Avasant Labs

The new rules set by continuously evolving technology and business landscapes force us to rethink how we govern and create adaptable, resilient, and responsive governance models.

Join us as we showcase how Avasant’s vendor management and governance platform, AvaSense™, is redefining the way leading organizations manage vendor relationships. Powered by intelligent analytics and predictive capabilities AvaSense™ enables you to create a simplified and structured way to maximize sourcing value, optimize contracts, and improve alignment with business strategies. In this interactive session, learn how you can up-level the vendor management function and make more strategic and confident decisions.


NEW! TARGETED CONNECTIONS VIRTUAL NETWORKING

Did You Know?  The average 60-minute networking event with 100 people will generate about 300 new connections, but a Speed Networking event could generate over 1,000 connections.

Targeted Connections is a virtual networking solution that allows attendees to pre-select the types of people they're interested in meeting.  It's simple and 100% digital. As an attendee, you’ll register through email in less than a minute and fill out a short survey, detailing the types of people you want to connect with.  The survey data will then run through a matching algorithm. This algorithm will create virtual matches for you at the touch of a button.   And now, you can connect via email, phone, or even video conference from the safety of your own home!

“Targeted Connections provides you with suggested attendees that you should be connecting with and the communication tools you need to connect on your own time.”

Key features:

  • Attendees pre-select the types of people they're interested in meeting.
  • Each attendee receives a customized list of people to reach out to. Complete with contact information and starter questions to kick off the conversations.
  • Participants decide how, when, and where they want to connect.
  • You don't have to choose between networking and other offered sessions!

SPONSORS & PARTNERS

 

 

 

 

              

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