Mark Kobayashi-Hillary discusses how a company's culture can influence the outsourcing process and provides steps in order to combat the initial fear
Source: Shared Services & Outsourcing Network (SSON)

By Mark Kobayashi-Hillary

Contrary to what you may believe, not everyone has yet found a way to outsource the IT function. In some cases the department may not be large enough to warrant outsourcing as an option. In some cases, it’s just that there has never been enough reason to change the way things are done...
http://www.ssonetwork.com/topic_detail.aspx?id=8534&ekfrm=6