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The 2018 Global Outsourcing 100

IAOP is pleased to announce that the following companies have been recognized as 2018’s best outsourcing service providers – The Global Outsourcing 100®.

Companies included on the list will have demonstrated their global excellence; stars are awarded for all companies distinguishing themselves in one or more judging categories, with those with scores of '5' or better receiving stars.  Companies were judged on five critical characteristics: size and growth; customer references, awards & certifications, programs for innovation, and Corporate Social Responsibity. Only companies that have opted-in and submitted an application were considered.

The 2018 Evaluation Team
  • Debi Hamill, CEO, IAOP, co-judging chair
  • Daniel Beimborn, Professor, Frankfurt School of Finance & Management
  • Teresa Harris, COP, Global Supplier Relationship Manager, GE
  • Mary D. Lewis, Sourcing Manager II, Supply Chain Management, Sprint
  • Cheryl Seely, COP, Manager, Thomson Reuters
  • F. Arlene Elk, COP, Vendor Management Manager, Halyard Health
  • Mike Fabrizi,COP, Principal, The MITRE Corp
  • Dianna Vetter, Engineering Lead, The MITRE Corp
  • Heiko Gewald, Professor, Neu-Ulm University of Applied Sciences

Methodology of Scoring

JUDGING SIZE GROUP
COMPANY
SIZE & GROWTH
CUSTOMER REFERENCES
AWARDS & CERTIFICATIONS
PROGRAMS FOR INNOVATION
CORPORATE SOCIAL RESPONSIBILITY
LEADER Accenture
LEADER    Access Healthcare          
LEADER    Acquire BPO        
LEADER    Aegis Limited  
LEADER AGS Health    
LEADER Alight Solutions      
LEADER    Alorica  
RISING STAR    AMC Bridge      
RISING STAR    Artezio      
LEADER    Arvato
RISING STAR    
RISING STAR    Auxis      
LEADER    Bell Integrator        
LEADER Canon Business Process Services  
LEADER    CBRE
LEADER    CGI
LEADER    CGS      
LEADER    CieNET Technologies  
LEADER    Ciklum  
LEADER    Colliers International
LEADER    Concentrix
LEADER    Cushman & Wakefield
RISING STAR DATROSE    
LEADER DHC        
LEADER    Donlen    
RISING STAR    ELEKS  
LEADER    Ellucian      
LEADER    Endava      
LEADER    EPAM Systems
LEADER    EXL
LEADER    Firstsource    
LEADER    Fischer    
LEADER    FPT Software  
LEADER GeBBS Healthcare Solutions      
LEADER    Grupo ASSA  
LEADER    HCL Technologies Limited
RISING STAR Hexacta    
LEADER HGS
LEADER    IBA Group  
LEADER    ICL Services  
RISING STAR    IMS People      
LEADER Indecomm Global Services      
LEADER    Infopulse      
RISING STAR    Innovecs        
LEADER    Intelenet Global Services      
RISING STAR    Intellias      
LEADER    IQVIA
LEADER    iSoftstone    
LEADER    ISS
LEADER    ITC Infotech  
RISING STAR    Itera    
LEADER    Itransition  
LEADER    JLL
LEADER Kelly Outsourcing and Consulting  
RISING STAR    Knoah Solutions    
RISING STAR    Kosbit      
LEADER    LeasePlan USA      
RISING STAR    LegalBase        
LEADER    LiquidHub      
LEADER    Logicalis  
LEADER    Luxoft  
LEADER    MAYKOR  
LEADER    MERA      
LEADER    Mindtree    
RISING STAR    Miratech  
LEADER NEORIS        
LEADER Newmark Knight Frank
RISING STAR    Nexient    
RISING STAR    N-iX  
LEADER    NTT DATA Services
LEADER    Onelink BPO        
LEADER    OneSource Virtual          
RISING STAR    Program-Ace      
LEADER    PSL Corp.    
LEADER    QuEST Global        
LEADER    QuisLex    
RISING STAR    QX Limited      
LEADER RR Donnelley Global Outsourcing        
LEADER    SCICOM (MSC) Berhad    
RISING STAR    SEBPO      
RISING STAR    Sigma Software    
LEADER Sitel    
RISING STAR Softengi      
RISING STAR    Softjourn     
LEADER    SoftServe    
LEADER    SS&C Technologies        
LEADER    Stefanini  
LEADER    Swiss Post Solutions    
RISING STAR TEAM International Services    
LEADER    Teleperformance 
LEADER    TELUS International
LEADER    TIVIT        
LEADER    TTEC      
RISING STAR    Vee Technologies   
LEADER    VirtusaPolaris
LEADER    VXI Global Solutions        
LEADER    Wicresoft          
LEADER    Willis Towers Watson    
LEADER WNS Global Services    
LEADER Xoriant      

 

Leaders Judging Group = larger, more established firmsRising Stars Judging Group = smaller, emerging companies

 

 

 

 

 

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