2009 Judging Panel · Led by Jagdish Dalal, COP, Managing Director of Thought Leadership, IAOP
Divyesh Dalal Managing Director, India, Hamilton Sundstrand, United Technologies International Operations, Inc.
Teresa Harris, COP IT Manager, Global Sourcing, Eastman Kodak Company
William Hefley, Ph.D. Associate Teaching Professor, Institute for Software Research; Program Director, MSIT IT Service Management, ITSqc, Carnegie Mellon University
Kurt Kohorst, COP Vice President, Agency Markets, Liberty Mutual Insurance
William P. Metz, COP External Business Development Manager, Global Business Services, Procter & Gamble
Manish K. Sahai, COP Vice President, Customer Service Int'l Network Partners, American Express
Kristin H. Weitz Rammer Vice President, MAXIMUS