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Chair of the New England Chapter

Chair of the New England Chapter





 

The 2010 Global Outsourcing 100

IAOP is pleased to announce that the following companies have been selected as 2010’s best outsourcing service providers – The Global Outsourcing 100®.

Relative rankings, selection process details, and company strengths are featured in a special advertising feature, produced by IAOP, in the May 3  FORTUNE 500 issue of FORTUNE® magazine. Companies were judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities. 

2010 GO100 logo TM.jpg

 
The 2010 Global Outsourcing 100 Sub-lists
 

RANK

COMPANY (LEADERS)

KEY STRENGTH

1

Accenture

Customer References

2

Infosys Technologies

Demonstrated Competencies

3

Sodexo

Balanced Performance

4

Wipro Technologies

Management Capabilities

5

IBM

Management Capabilities

6

ISS

Demonstrated Competencies

7

Tata Consultancy Services

Management Capabilities

8

ARAMARK

Balanced Performance

9

CSC

Demonstrated Competencies

10

Convergys

Customer References

11

ACS

Management Capabilities

12

Jones Lang LaSalle

Management Capabilities

13

CB Richard Ellis

Customer References

14

Johnson Controls

Demonstrated Competencies

15

Diebold

Balanced Performance

16

Amdocs

Balanced Performance

17

Capgemini

Customer References

18

Colliers International

Demonstrated Competencies

19

NCR

Customer References

20

Genpact

Customer References

21

Aegis

Demonstrated Competencies

22

Hewitt Associates

Management Capabilities

23

Intelenet Global Services

Demonstrated Competencies

24

NCO Group

Demonstrated Competencies

25

Firstsource Solutions

Demonstrated Competencies

26

Neusoft

Customer References

27

Lionbridge

Management Capabilities

28

Stream Global Services

Demonstrated Competencies

29

EMCOR Group

Management Capabilities

30

ADP Employer Services

Management Capabilities

31

Sitel

Customer References

32

HCL Technologies

Management Capabilities

33

CGI Group

Demonstrated Competencies

34

TeleTech Holdings

Demonstrated Competencies

35

iGATE Global Solutions

Balanced Performance

36

NCS

Balanced Performance

37

Inspur

Customer References

38

Ceridian

Balanced Performance

39

Cognizant

Demonstrated Competencies

40

Softtek

Demonstrated Competencies

41

Pitney Bowes – Business Solutions

Management Capabilities

42

CPA Global

Demonstrated Competencies

43

MindTree

Size & Growth

44

Tech Mahindra

Customer References

45

Insigma

Balanced Performance

46

Mastek

Balanced Performance

47

Syntel

Demonstrated Competencies

48

CPM Braxis

Management Capabilities

49

ITC Infotech

Customer References

50

Océ Business Services

Demonstrated Competencies

51

SPi

Demonstrated Competencies

52

transcosmos

Demonstrated Competencies

53

EPAM Systems

Management Capabilities

54

Unisys

Demonstrated Competencies

55

Oracle Financial Services

Demonstrated Competencies

56

Patni Computer Systems

Management Capabilities

57

Headstrong

Balanced Performance

58

WNS Global Services

Management Capabilities

59

Stefanini IT Solutions

Balanced Performance

60

HOV Services

Customer References

61

IBA Group

Demonstrated Competencies

62

Hexaware Technologies

Management Capabilities

63

Williams Lea

Demonstrated Competencies

64

Intelligroup

Customer References

65

hiSoft Technology International

Customer References

66

EXL Service

Demonstrated Competencies

67

ChinaSoft International

Demonstrated Competencies

68

Concentrix

Customer References

69

Neoris

Balanced Performance

70

Newmark Knight Frank

Management Capabilities

71

Collabera

Demonstrated Competencies

72

VanceInfo

Demonstrated Competencies

73

Hinduja Global Solutions

Customer References

74

Outsource Partners International

Balanced Performance

75

Dextrys

Demonstrated Competencies

RANK

COMPANY (RISING STARS)

KEY STRENGTH

76

Scicom

Demonstrated Competencies

77

Ci&T

Balanced Performance

78

CIeNET International

Size & Growth

79

Xceed

Management Capabilities

80

Itransition

Management Capabilities

81

Grupo Prominente

Customer References

82

InterGlobe Technologies

Management Capabilities

83

Globant

Size & Growth

84

MERA Networks

Management Capabilities

85

Intetics

Demonstrated Competencies

86

Auriga

Management Capabilities

87

Bleum

Size & Growth

88

Beyondsoft (Beijing)

Demonstrated Competencies

89

M&Y Data Solutions

Management Capabilities

90

China Talent Group

Size & Growth

91

Global eProcure

Customer References

92

Nagarro

Customer References

93

Corbus

Management Capabilities

94

ePerformax Contact Centers & BPO

Management Capabilities

95

Grupo ASSA

Demonstrated Competencies

96

SoftServe

Management Capabilities

97

gem

Demonstrated Competencies

98

Emerio

Management Capabilities

99

Objectiva Software Services

Management Capabilities

100

Synygy

Management Capabilities

1-75 Leaders = established, known companies                         76-100 Rising Stars = smaller, faster growing companies                


The Evaluation Team

The 2010 evaluation team, comprised of IAOP member professionals, was led by IAOP chairman Michael F. Corbett.

The 2010 judging panel: 
Chaired by Michael F. Corbett, chairman, IAOP

  • Jagdish Dalal, COP, president, JDalal Associates, LLC, managing director of thought leadership, IAOP
  • Divyesh Dalal, managing director, India, Hamilton Sundstrand, United Technologies International Operations, Inc.
  • Teresa Harris, COP, global partner account manager, Eastman Kodak Company
  • William Hefley, Ph.D., CDP, COP, Clinical Associate Professor, Katz Graduate School of Business and College of Business Administration, University of Pittsburgh, and Director, ITSqc, LLC.
  • Kurt Kohorst, COP, vice president, agency markets, Liberty Mutual Insurance
  • William P. Metz, COP, global business services, Proctor & Gamble
  • Manish K. Sahai, COP, vice president, customer service international, customer network partners, American Express
  • Kristin H. Weitz Rammer, vice president-center of excellence, MAXIMUS
  • Vera Marques, IT regional director, Hoffman-La Roche – Latin America

To view The 2009 Global Outsourcing 100 and its sub-lists, click here.  

 




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