IAOP - The 2010 Global Outsourcing 100

The 2010 Global Outsourcing 100 IAOP is pleased to announce that the following companies have been selected as 2010’s best outsourcing service providers – The Global Outsourcing 100®. Relative rankings, selection process details, and company strengths are featured in a special advertising feature, produced by IAOP, in the May 3 FORTUNE 500 issue of FORTUNE® magazine. Companies were judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities.		The 2010 Global Outsourcing 100 Sub-lists
RANK	COMPANY (LEADERS)	KEY STRENGTH
1	Accenture	Customer References
2	Infosys Technologies	Demonstrated Competencies
3	Sodexo	Balanced Performance
4	Wipro Technologies	Management Capabilities
5	IBM	Management Capabilities
6	ISS	Demonstrated Competencies
7	Tata Consultancy Services	Management Capabilities
8	ARAMARK	Balanced Performance
9	CSC	Demonstrated Competencies
10	Convergys	Customer References
11	ACS	Management Capabilities
12	Jones Lang LaSalle	Management Capabilities
13	CB Richard Ellis	Customer References
14	Johnson Controls	Demonstrated Competencies
15	Diebold	Balanced Performance
16	Amdocs	Balanced Performance
17	Capgemini	Customer References
18	Colliers International	Demonstrated Competencies
19	NCR	Customer References
20	Genpact	Customer References
21	Aegis	Demonstrated Competencies
22	Hewitt Associates	Management Capabilities
23	Intelenet Global Services	Demonstrated Competencies
24	NCO Group	Demonstrated Competencies
25	Firstsource Solutions	Demonstrated Competencies
26	Neusoft	Customer References
27	Lionbridge	Management Capabilities
28	Stream Global Services	Demonstrated Competencies
29	EMCOR Group	Management Capabilities
30	ADP Employer Services	Management Capabilities
31	Sitel	Customer References
32	HCL Technologies	Management Capabilities
33	CGI Group	Demonstrated Competencies
34	TeleTech Holdings	Demonstrated Competencies
35	iGATE Global Solutions	Balanced Performance
36	NCS	Balanced Performance
37	Inspur	Customer References
38	Ceridian	Balanced Performance
39	Cognizant	Demonstrated Competencies
40	Softtek	Demonstrated Competencies
41	Pitney Bowes – Business Solutions	Management Capabilities
42	CPA Global	Demonstrated Competencies
43	MindTree	Size & Growth
44	Tech Mahindra	Customer References
45	Insigma	Balanced Performance
46	Mastek	Balanced Performance
47	Syntel	Demonstrated Competencies
48	CPM Braxis	Management Capabilities
49	ITC Infotech	Customer References
50	Océ Business Services	Demonstrated Competencies
51	SPi	Demonstrated Competencies
52	transcosmos	Demonstrated Competencies
53	EPAM Systems	Management Capabilities
54	Unisys	Demonstrated Competencies
55	Oracle Financial Services	Demonstrated Competencies
56	Patni Computer Systems	Management Capabilities
57	Headstrong	Balanced Performance
58	WNS Global Services	Management Capabilities
59	Stefanini IT Solutions	Balanced Performance
60	HOV Services	Customer References
61	IBA Group	Demonstrated Competencies
62	Hexaware Technologies	Management Capabilities
63	Williams Lea	Demonstrated Competencies
64	Intelligroup	Customer References
65	hiSoft Technology International	Customer References
66	EXL Service	Demonstrated Competencies
67	ChinaSoft International	Demonstrated Competencies
68	Concentrix	Customer References
69	Neoris	Balanced Performance
70	Newmark Knight Frank	Management Capabilities
71	Collabera	Demonstrated Competencies
72	VanceInfo	Demonstrated Competencies
73	Hinduja Global Solutions	Customer References
74	Outsource Partners International	Balanced Performance
75	Dextrys	Demonstrated Competencies
RANK	COMPANY (RISING STARS)	KEY STRENGTH
76	Scicom	Demonstrated Competencies
77	Ci&T	Balanced Performance
78	CIeNET International	Size & Growth
79	Xceed	Management Capabilities
80	Itransition	Management Capabilities
81	Grupo Prominente	Customer References
82	InterGlobe Technologies	Management Capabilities
83	Globant	Size & Growth
84	MERA Networks	Management Capabilities
85	Intetics	Demonstrated Competencies
86	Auriga	Management Capabilities
87	Bleum	Size & Growth
88	Beyondsoft (Beijing)	Demonstrated Competencies
89	M&Y Data Solutions	Management Capabilities
90	China Talent Group	Size & Growth
91	Global eProcure	Customer References
92	Nagarro	Customer References
93	Corbus	Management Capabilities
94	ePerformax Contact Centers & BPO	Management Capabilities
95	Grupo ASSA	Demonstrated Competencies
96	SoftServe	Management Capabilities
97	gem	Demonstrated Competencies
98	Emerio	Management Capabilities
99	Objectiva Software Services	Management Capabilities
100	Synygy	Management Capabilities
1-75 Leaders = established, known companies 76-100 Rising Stars = smaller, faster growing companies
The Evaluation Team The 2010 evaluation team, comprised of IAOP member professionals, was led by IAOP chairman Michael F. Corbett. The 2010 judging panel: Chaired by Michael F. Corbett, chairman, IAOP Jagdish Dalal, COP, president, JDalal Associates, LLC, managing director of thought leadership, IAOP Divyesh Dalal, managing director, India, Hamilton Sundstrand, United Technologies International Operations, Inc. Teresa Harris, COP, global partner account manager, Eastman Kodak Company William Hefley, Ph.D., CDP, COP, Clinical Associate Professor, Katz Graduate School of Business and College of Business Administration, University of Pittsburgh, and Director, ITSqc, LLC. Kurt Kohorst, COP, vice president, agency markets, Liberty Mutual Insurance William P. Metz, COP, global business services, Proctor & Gamble Manish K. Sahai, COP, vice president, customer service international, customer network partners, American Express Kristin H. Weitz Rammer, vice president-center of excellence, MAXIMUS Vera Marques, IT regional director, Hoffman-La Roche – Latin America To view The 2009 Global Outsourcing 100 and its sub-lists, click here.