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Lead Organizations




Leadership Team



Pierre-Andre Dubois, Chair
Partner

Kirkland & Ellis International LLP

London

 

Executive Committee

Participation in the Executive Committee is limited to executives from IAOP Corporate Members and provides a non-commercial forum for sharing ideas, experiences, and issues across customer, provider and advisor organizations. n

Primary Purpose

The London Chapter of IAOP is for customers, providers and advisors who work or are located in London or the surrounding areas. n

The Chapter’s primary focus is to assist these individuals in building their professional networks within the field and collectively advancing outsourcing as a recognized and highly regarded profession. n

Meeting Frequency

Quarterly

Meeting Type

Face-to-face

Guest Speakers

Topics: n
Business and Industry Trends and Professional Development

 

Speakers: n
Thought Leaders, Industry Leaders and Motivational Speakers

Non-Solicitation Policy

All IAOP Chapters adhere to the non-solicitation policy. Click here to view the policy. n

IAOP Chapter: London


Meeting held October 8, 2008!

The latest meeting of the IAOP London Chapter was held on October 8, 2008 from 8:30 to 10:30 a.m. at the Kirkland & Ellis International LLP offices, located at 30 St Mary Axe, London.

Chapter chair Pierre-Andre Dubois of Kirkland & Ellis International LLP introduced Matt Came, Senior Consultant from PricewaterhouseCoopers, Bill Pepper of IntellectUK and Tony Lucas, EMEA Head of Compliance from Sitel who provided valuable information on the topic of “Data Security: Recent Events, Trends and Best Practices”.   Further, Pierre-Andre Dubois provided updates on recent legal developments in the UK.  A plenary session for participants to discuss their experience, views and questions followed these informative presentations.

Stay tuned for next meeting details! 


Click here if you'd like to be notified of this chapter's next meeting. 

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Meeting held July 29, 2008

The latest meeting of the IAOP London Chapter took place on Tuesday, July 29, 2008  from 8:30 to 10:30 a.m. at the Kirkland and Ellis International LLP Office located at 30 Mary Axe, London, EC3A 8AF.

Chapter Chair, Pierre-Andre Dubois of Kirkland & Ellis International LLP, introduced the IAOP London Chapter’s goals and initiatives.  Then Joe Doyle of Sitel and Thomas Brooks and Alek Adamaski of Pricewaterhouse Coopers spoke to the topic of “How will an economic downturn impact outsourcing in the United Kingdom?”
These experts discussed how UK organizations can benefit from using BPO in the current econony, proactive measures that healthy businesses can take to prepare for uncertain economic conditions, the advantages of outsourcing in a down economy, the impact of the current climate on contact centres and the effects of globalization on outsourcing.  A panel discussion moderated by Pierre-Andre Dubois followed the presentations.


In addition, participants heard about the IAOP 2008 European Outsourcing Summit in Barcelona, Spain on 16-17 October 2008!  If you haven’t registered yet, be sure to do so before August 4!  More information is found below!  As a member/guest of the IAOP London Chapter you will want to take advantage of the special pricing offered!
Special pricing registration forms are available through the chapter or IAOP.

 

 




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