IAOP :: United Kingdom

IAOP Chapter: United Kingdom & Ireland

Meeting held January 16, 2012

The United Kingdom & Ireland Chapter held a meeting on January 16, 2012 at the Morrison & Foerster Offices, CityPoint, 1 Ropemaker Street, London, UK.

Our meeting agenda focused on future developments, trends and dissection of topical issues. We hope that these meetings will act as a forum for thought leadership and the dissemination of best practice.

Speakers included:

Prof. Leslie Willcocks, Professor of Technology Work and Globalisation, London School of Economics

Dr. Richard Sykes, Independent Outsourcing Consultant, and one of the most prominent (and entertaining) commentators in the industry

Ian Ferguson, Partner, Pillsbury Winthrop Shaw Pittman

Anthony Potter, Elix-IRR Partners

Agenda

Noon: Registration & Coffee

12:30 pm: Introductory remarks and report on IAOP UK & Ireland member survey

Debi Hamill, IAOP and Alistair Maughan, Morrison & Foerster

12:50 pm: “Twenty Things Suppliers Would Tell You If They Could”
Professor Leslie Willcocks

1:45 pm: Sandwich lunch and networking

2:15 pm: “Outsourcing Trends in the Financial Services Industry” joint webinar with IAOP Global Financial Services Chapter
Ian Ferguson, Pillsbury Winthrop Shaw Pittman &
Anthony Potter, Elix-IRR Partners

3:00 pm: “Clouds and Competing Shores: the Changing Landscapes of Outsourcing & Offshoring”
Dr. Richard Sykes

3:45 pm: Coffee Break

4:00 pm: Moderated panel discussion “Value for Money: How to Identify it, How to Achieve it and How to Keep it”

4:45 pm: Close - Networking reception to follow

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LEAD ORGANIZATIONS

Procurisource

Executive Advisory Committee

Accenture

Colliers

Deloitte

HGS

IBM

Infosys

Intel

Pillsbury Winthrop Shaw Pittman

PwC

TPI

LEADERSHIP

Alistair Maughan, Co-chair
Partner
Morrison & Foerster

David Barrett, COP, Co-chair
CEO
Procurisource

PRIMARY PURPOSE

The UK Chapter of IAOP is for customers, providers and advisors who work or are located in the UK or the surrounding areas.

The Chapter’s primary focus is to assist these individuals in building their professional networks within the field and collectively advancing outsourcing as a recognized and highly regarded profession.

MEETING FREQUENCY

Quarterly

MEETING TYPE

Face to Face

NON-SOLICITATION POLICY

All IAOP Chapters adhere to the non-solicitation policy. Click here to view the policy.

Past Meetings

LAST 10 MEETINGS

Meeting held October 8, 2008

A meeting of the IAOP London Chapter was held on October 8, 2008 from 8:30 to 10:30 a.m. at the Kirkland & Ellis International LLPoffices, located at 30 St Mary Axe, London.

Chapter chair Pierre-Andre Dubois of Kirkland & Ellis International LLP introduced Matt Came, Senior Consultant fromPricewaterhouseCoopers, Bill Pepper of IntellectUK and Tony Lucas, EMEA Head of Compliance from Sitel who provided valuable information on the topic of “Data Security: Recent Events, Trends and Best Practices”. Further, Pierre-Andre Dubois provided updates on recent legal developments in the UK. A plenary session for participants to discuss their experience, views and questions followed these informative presentations.
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Meeting held July 29, 2008

The latest meeting of the IAOP London Chapter took place on Tuesday, July 29, 2008 from 8:30 to 10:30 a.m. at the Kirkland and Ellis International LLP Office located at 30 Mary Axe, London, EC3A 8AF.

Chapter Chair, Pierre-Andre Dubois of Kirkland & Ellis International LLP, introduced the IAOP London Chapter’s goals and initiatives. Then Joe Doyle of Sitel and Thomas Brooks and Alek Adamaski of Pricewaterhouse Coopers spoke to the topic of “How will an economic downturn impact outsourcing in the United Kingdom?”

These experts discussed how UK organizations can benefit from using BPO in the current econony, proactive measures that healthy businesses can take to prepare for uncertain economic conditions, the advantages of outsourcing in a down economy, the impact of the current climate on contact centres and the effects of globalization on outsourcing. A panel discussion moderated by Pierre-Andre Dubois followed the presentations.

In addition, participants heard about the IAOP 2008 European Outsourcing Summit in Barcelona, Spain on 16-17 October 2008! If you haven’t registered yet, be sure to do so before August 4! More information is found below! As a member/guest of the IAOP London Chapter you will want to take advantage of the special pricing offered!
Special pricing registration forms are available through the chapter or IAOP.