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The 2010

Global Outsourcing 100

Sub-Lists

· The 2010 Global Outsourcing 100

· Best 10

· By Industry Focus

· By Service Area

· By Region Served

· Honors and Highlights

Best 10

Leaders in Overall Revenue

Rising Stars in Overall Revenue

Leaders in Revenue Growth

Accenture

Beyondsoft (Beijing)

Aegis

ACS

Ci&T

ChinaSoft International

ADP Employer Services

Cyber City Teleservices

EPAM Systems

ARAMARK

eClerx Services

Intelenet Global Services

CSC

Emerio

iSoftStone

IBM

ePerformax Contact Centers & BPO

Quatrro BPO Solutions

Infosys Technologies

Freeborders

QuEST Global

ISS

InterGlobe Technologies

Symbio

Sodexo

MERA Networks

TEKsystems Global Services

Tata Consultancy Services

Scicom

VanceInfo

Rising Stars in Revenue Growth

Leaders in Number of Employees

Rising Stars in Number of Employees

AbsolutData Technologies

Accenture

Beyondsoft (Beijing)

Bleum

ACS

CompuPacific International

BPOVIA

ARAMARK

Cyber City Teleservices

China Talent Group

CSC

eClerx Services

Globant

IBM

Emerio

LegalBase

Infosys Technologies

ePerformax Contact Centers & BPO

Proteans Software

ISS

InterGlobe Technologies

Reksoft

Sodexo

M&Y Data Solutions

ReSource Pro

Tata Consultancy Services

Scicom

Riverwood Solutions

Wipro Technologies

Xceed

Leaders in Employee Growth

Rising Stars in Employee Growth

Leaders in No. of Centers Worldwide

Aegis

Baltic Data Center

ACS

Indecomm Global Services

Bleum

ARAMARK

iSoftStone

BPOVIA

CB Richard Ellis

NCS

ePerformax Contact Centers & BPO

Colliers International

Quatrro BPO Solutions

Globant

Diebold

SONDA

IBS DataFort

EMCOR Group

TEKsystems Global Services

LegalBase

ISS

VADS

M&Y Data Solutions

NCR

VanceInfo

ReSource Pro

Océ Business Services

Wicresoft

Riverwood Solutions

Sodexo

Rising Stars in No. of Centers Worldwide

Companies with Most Company Presence

 

Privately Owned Companies by Revenue

 

Beyondsoft (Beijing)

ACS

ARAMARK

China Talent Group

CB Richard Ellis

Ceridian

Ci&T

Colliers International

Colliers International

CIeNET International

Diebold

CPA Global

Cyber City Teleservices

ISS

Donlen

Emerio

Johnson Controls

ISS

Globant

Jones Lang LaSalle

NCO Group

InterGlobe Technologies

NCR

Sitel

Itransition

Sodexo

Sodexo

SoftServe

Wipro Technologies

Williams Lea

By Industry Focus – Best 5

Companies – Utilities

Companies – Real Estate (Construction, Transaction)

Companies – Oil & Natural Gas

Capgemini

Altisource Portfolio Solutions

Ci&T

EXL Service

Grubb & Ellis

CIeNET International

Grupo Prominente

Grupo Prominente

EMCOR Group

ISS

 

Grupo ASSA

TELUS International

 

Neoris

Companies Air Transportation

Companies Automotive

Rising Stars Health Care

Hexaware Technologies

Achievo

Artezio

InterGlobe Technologies

Aditya Birla Minacs

Auriga

QuEST Global

Advanced Technology Services

DATROSE

Scicom

IBA Group

Grupo ASSA

 

MindTree

SoftServe

Rising Stars Government

Rising Stars Financial Services

Companies Education

Emerio

Baltic Data Center

ARAMARK

Gila Corporation

M&Y Data Solutions

Gila Corporation

IBS DataFort

Objectiva Software Services

Indecomm Global Services

SaM Solutions

Symphony BPO Solutions

Sodexo

Xceed

Synygy

 

By Industry Focus  – Best 10

Companies Pharmaceutical

Rising Stars – Entertainment & Media

Leaders – Entertainment & Media

Corbus

AbsolutData Technologies

Amdocs

CPA Global

BPOVIA

AppLabs

Intelligroup

Ci&T

ARAMARK

Johnson Controls

CIeNET International

Cybage Software

Jones Lang LaSalle

Cyber City Teleservices

e4e

Nair & Co.

DATROSE

EPAM Systems

PAREXEL International

Globant

Quatrro BPO Solutions

Synygy

Itransition

SPi

TEKsystems Global Services

MERA Networks

Stream Global Services

Wicresoft

Sibers

Virtusa Corporation

Rising Stars – Services

Leaders Services

Rising Stars – Retail & Consumer Goods

API Outsourcing

ADP Employer Services

Bleum

BPOVIA

Ceridian

China Talent Group

China Talent Group

Colliers International

Ci&T

Cross-Tab Marketing Services

Diebold

Corbus

GeBBS Healthcare Solutions

EMCOR Group

ePerformax Contact Centers & BPO

Grupo Prominente

Headstrong

gem

InterGlobe Technologies

MindTree

Global eProcure

Sibers

NCR

Grupo ASSA

TEAM International Services

Neusoft

Intetics

Ugam

Outsource Partners International

Nagarro

By Industry Focus – Best 20

Companies Services

Leaders – Financial Services (Banking, Markets)

Leaders – Financial Services (Insurance)

ADP Employer Services

Accenture

ACS

APAC Customer Services

Aegis

AppLabs

API Outsourcing

Amdocs

Birlasoft

Ceridian

CB Richard Ellis

CGI Group

China Talent Group

Convergys

CSC

Colliers International

Diebold

EXL Service

Cross-Tab Marketing Services

Firstsource Solutions

Genpact

Diebold

Genpact

HOV Services

Donlen

Hewitt Associates

iGATE Global Solutions

EMCOR Group

IBM

Mastek

GeBBS Healthcare Solutions

Infosys Technologies

Oracle Financial Services

Grupo Prominente

Intelenet Global Services

Patni Computer Systems

Headstrong

ISS

Pitney Bowes

ICG Commerce

Jones Lang LaSalle

SEI

InterGlobe Technologies

NCO Group

SPi

MindTree

NCR

Syntel

NCR

NCS

Unisys

Neusoft

Sitel

VADS

Outsource Partners International

TeleTech Holdings

Williams Lea

Zensar Technologies

Wipro Technologies

WNS Global Services

Leaders – Retail & Consumer Goods

Leaders – Health Care

Leaders – Government (All Levels)

Accenture

ACS

ACS

Acxiom

ADP Employer Services

Capgemini

Ceridian

Aegis

CGI Group

Cognizant

APAC Customer Services

ChinaSoft International

Collabera

ARAMARK

Comprehensive Health Services

Colliers International

CB Richard Ellis

CSC

CPM Braxis

Cognizant

Donlen

Dextrys

Firstsource Solutions

EMCOR Group

Donlen

Headstrong

HOV Services

Hinduja Global Solutions

Hinduja Global Solutions

IBM

ITC Infotech

HOV Services

Insigma

NCR

Intelenet Global Services

Mastek

Neoris

ISS

Microland

Quatrro BPO Solutions

Lionbridge

NCS

SONDA

NCO Group

PCCW Solutions

Sutherland Global Services

Neusoft

Pitney Bowes

Tata Consultancy Services

Sodexo

Unisys

TELUS International

SPi

VADS

transcosmos

Syntel

Vertex

WNS Global Services

Vengroff, Williams and Associates

Wicresoft

Leaders – Discrete Manufacturing

Leaders – Technology

(Hardware & Software)

Rising Stars – Technology (Hardware & Software)

ADP Employer Services

CB Richard Ellis

Auriga

Advanced Technology Services

ChinaSoft International

Beyondsoft (Beijing)

Capgemini

Convergys

Bleum

Ceridian

CPA Global

Blue Ocean Contact Centers

Colliers International

Dextrys

China Talent Group

CSC

Diebold

Cross-Tab Marketing Services

Dextrys

Hewitt Associates

Emerio

Genpact

hiSoft Technology International

GeBBS Healthcare Solutions

Hexaware Technologies

IBA Group

gem

hiSoft Technology International

Inspur

Globant

iGATE Global Solutions

Intelligroup

Intetics

Infosys Technologies

Johnson Controls

Itransition

Inspur

Jones Lang LaSalle

MERA Networks

Intelligroup

Lionbridge

Nagarro

ITC Infotech

Sitel

Nair & Co.

Neoris

Softtek

Objectiva Software Services

Océ Business Services

Stream Global Services

Scicom

Patni Computer Systems

Sutherland Global Services

SoftServe

Softtek

TeleTech Holdings

Symphony BPO Solutions

Stefanini IT Solutions

transcosmos

Xceed

Leaders – Telecommunications

Rising Stars – Telecommunications

Rising Stars – Financial Services (Banking, Markets)

Accenture

Artezio

AbsolutData Technologies

Aegis

Auriga

API Outsourcing

Amdocs

Baltic Data Center

Artezio

Convergys

Beyondsoft (Beijing)

Baltic Data Center

CPM Braxis

Blue Ocean Contact Centers

Beyondsoft (Beijing)

Firstsource Solutions

CIeNET International

Bleum

HCL Technologies

Cross-Tab Marketing Services

Cyber City Teleservices

Hewitt Associates

DataArt

DataArt

Infosys Technologies

ePerformax Contact Centers & BPO

eClerx Services

Insigma

gem

Emerio

Inspur

Intetics

ePerformax Contact Centers & BPO

Lionbridge

Itransition

Freeborders

NCO Group

Knoah Solutions

Gila Corporation

NCS

MERA Networks

Globant

Neusoft

Nair & Co.

M&Y Data Solutions

Sitel

Reksoft

Objectiva Software Services

Stream Global Services

Scicom

Proteans Software

Tata Consultancy Services

SoftServe

Reksoft

TeleTech Holdings

Synygy

SaM Solutions

Wipro Technologies

Xceed

Symphony BPO Solutions

By Service Area – Best 5

Corporate Services

Leaders – Document Management

Rising Stars – Document Management

Colliers International

HOV Services

API Outsourcing

Donlen

IBA Group

DATROSE

Global eProcure

Océ Business Services

M&Y Data Solutions

Hexaware Technologies

Pitney Bowes

Objectiva Software Services

Jones Lang LaSalle

SPi

Reksoft

Rising Stars – Industry-Specific

Rising Stars Financial Management Services

 

CIeNET International

API Outsourcing

 

InterGlobe Technologies

DATROSE

 

Itransition

eClerx Services

 

M&Y Data Solutions

ePerformax Contact Centers & BPO

 

MERA Networks

Gila Corporation

 

By Service Area – Best 10

Administrative Services

Document Management Services

Real Estate & Capital Asset Management Services

ADP Employer Services

ARAMARK

Altisource Portfolio Solutions

Beyondsoft (Beijing)

CB Richard Ellis

CB Richard Ellis

BPOVIA

Colliers International

Colliers International

Dextrys

EMCOR Group

Grubb & Ellis

Hewitt Associates

ISS

Johnson Controls

Intetics

Johnson Controls

Jones Lang LaSalle

Océ Business Services

Jones Lang LaSalle

Newmark Knight Frank

ReSource Pro

NCS

SNC-Lavalin O&M

SPi

Pitney Bowes – Business Solutions

Sodexo

The Millennium Group

Sodexo

 

Sales Services

Human Resources Services

Leaders Financial Management Services

APAC Customer Services

Accenture

Accenture

Concentrix

ACS

Aegis

Cyber City Teleservices

ADP Employer Services

Altisource Portfolio Solutions

Hinduja Global Solutions

Ceridian

Capgemini

Sitel

CGI Group

Genpact

StarTek

China Talent Group

Insigma

Sutherland Global Services

Convergys

Outsource Partners International

TeleTech Holdings

Hewitt Associates

Quatrro BPO Solutions

TELUS International

HOV Services

SEI

The Results Companies

Scicom

Vengroff, Williams and Associates

Leaders Research & Development Services

Rising Stars Research & Development Services

Rising Stars Transaction Processing Services

Achievo

Artezio

API Outsourcing

ChinaSoft International

Auriga

Blue Ocean Contact Centers

Dextrys

Beyondsoft (Beijing)

Cyber City Teleservices

hiSoft Technology International

Ci&T

Gila Corporation

IBA Group

CIeNET International

Grupo Prominente

iSoftStone

Intetics

Knoah Solutions

Lionbridge

Itransition

Nair & Co.

Neusoft

MERA Networks

ReSource Pro

Tata Consultancy Services

Objectiva Software Services

Scicom

VanceInfo

SoftServe

Xceed

Rising Stars Customer Relationship Mgt. Services

Marketing Services

 

 

Blue Ocean Contact Centers

AbsolutData Technologies

 

China Talent Group

Acxiom

 

Cyber City Teleservices

Aditya Birla Minacs

 

ePerformax Contact Centers & BPO

Blue Ocean Contact Centers

 

gem

Ci&T

 

Gila Corporation

MarketBridge

 

Grupo Prominente

transcosmos

 

InterGlobe Technologies

Ugam

 

Scicom

Williams Lea

 

Xceed

 

 

By Service Area – Best 20

Rising Stars – Information/Comm. Technology Services

Leaders Information/Comm. Technology Services

Leaders Transaction Processing Services

Artezio

Accenture

ACS

Auriga

ACS

ADP Employer Services

Beyondsoft (Beijing)

Amdocs

Ceridian

Bleum

Capgemini

CGI Group

China Talent Group

CGI Group

CSC

Ci&T

Convergys

Diebold

CIeNET International

CSC

Firstsource Solutions

Corbus

Diebold

Genpact

Emerio

Genpact

iGATE Global Solutions

Globant

IBM

Infosys Technologies

Grupo ASSA

iGATE Global Solutions

Insigma

Grupo Prominente

Infosys Technologies

Intelenet Global Services

InterGlobe Technologies

Inspur

Lionbridge

Intetics

Lionbridge

NCS

Itransition

MindTree

Oracle Financial Services

Nagarro

NCR

Sitel

Reksoft

NCS

Softtek

SaM Solutions

Neusoft

Syntel

SoftServe

Tata Consultancy Services

TeleTech Holdings

Synygy

Wipro Technologies

Unisys

Leaders Customer Relationship Mgt. Services

Leaders Industry-Specific Services

 

Aegis

Achievo

 

Amdocs

Amdocs

 

Capgemini

ChinaSoft International

 

Concentrix

Cognizant

 

Convergys

Collabera

 

CSC

Comprehensive Health Services

 

Diebold

Cybage Software

 

Firstsource Solutions

EXL Service

 

Hinduja Global Solutions

Firstsource Solutions

 

IBM

Headstrong

 

Intelenet Global Services

Intelenet Global Services

 

NCO Group

Intelligroup

 

Oracle Financial Services

Neusoft

 

Sitel

PCCW Solutions

 

SPi

Quatrro BPO Solutions

 

StarTek

SONDA

 

Stream Global Services

Syntel

 

TeleTech Holdings

Tata Consultancy Services

 

transcosmos

Vengroff, Williams and Associates

 

WNS Global Services

Zensar Technologies

 

By Region Served – Best 5

Companies in Eastern Europe

Leaders in Mexico

Companies in Russia

Aditya Birla Minacs

Advanced Technology Services

Artezio

gem

Donlen

Auriga

IBA Group

Neoris

EPAM Systems

PAREXEL International

Softtek

Luxoft

SoftServe

Stefanini IT Solutions

Reksoft

Leaders in South America

Leaders in Middle East

Rising Stars in Canada

ACS

Comprehensive Health Services

Ci&T

CPM Braxis

SNC-Lavalin O&M

Corbus

SONDA

Zensar Technologies

ePerformax Contact Centers & BPO

Stefanini IT Solutions

 

MERA Networks

TIVIT

 

Xceed

Rising Stars - Russia

Rising Stars in China

Companies in Central America

Allied Testing

Beyondsoft (Beijing)

Grupo Prominente

Artezio

China Talent Group

SONDA

Auriga

CIeNET International

TELUS International

IBS DataFort

M&Y Data Solutions

 

Reksoft

Objectiva Software Services

 

Rising Stars – Eastern Europe

 

 

Baltic Data Center

 

 

gem

 

 

IBS DataFort

 

 

SaM Solutions

 

 

SoftServe

 

 

By Region Served – Best 10

Companies in Australia/New Zealand

Leaders in China

Leaders in Japan

24/7 CUSTOMER

ChinaSoft International

ChinaSoft International

Birlasoft

Colliers International

Genpact

Bleum

Concentrix

Headstrong

BPOVIA

Dextrys

hiSoft Technology International

CSC

hiSoft Technology International

IBM

Cyber City Teleservices

Insigma

Insigma

M&Y Data Solutions

Inspur

Inspur

NCS

NCS

Neusoft

Sibers

Neusoft

Patni Computer Systems

TeleTech Holdings

transcosmos

transcosmos

By Region Served – Best 20

Companies in Japan

Companies in Southeast Asia

Companies  in India

Achievo

Amdocs

Aegis

Beyondsoft (Beijing)

APAC Customer Services

AppLabs

China Data Group

Cognizant

Collabera

ChinaSoft International

Comprehensive Health Services

Diebold

Dalian Hi-Think Computer Technology

Concentrix

e4e

DLSP

Convergys

EXL Service

Genpact

CPA Global

Firstsource Solutions

Headstrong

Emerio

GeBBS Healthcare Solutions

hiSoft Technology International

Hinduja Global Solutions

Hewitt Associates

IBM

Mastek

Hinduja Global Solutions

Insigma

NCR

Indecomm Global Services

Inspur

NCS

Intelenet Global Services

KPIT Cummins Infosystems

PCCW Solutions

Intelligroup

Neusoft

Scicom

InterGlobe Technologies

Patni Computer Systems

StarTek

Jones Lang LaSalle

QuEST Global

Symphony BPO Solutions

Microland

SoftPark Consultancy & Service

Synygy

Oracle Financial Services

Symphony House Berhad

Tech Mahindra

UST GLOBAL

VanceInfo

transcosmos

Vertex

Wistron ITS

VADS

Wipro Technologies

Leaders in US

Leaders in UK

Leaders in Canada

Accenture

Accenture

Aditya Birla Minacs

ACS

Aegis

ADP Employer Services

Aegis

ARAMARK

ARAMARK

Amdocs

Capgemini

CB Richard Ellis

ARAMARK

Ceridian

Ceridian

Capgemini

EMCOR Group

CGI Group

CB Richard Ellis

Firstsource Solutions

Donlen

Convergys

HCL Technologies

Grubb & Ellis

CSC

iGATE Global Solutions

HOV Services

Diebold

Infosys Technologies

iGATE Global Solutions

Genpact

Intelenet Global Services

NCO Group

IBM

ISS

Océ Business Services

Infosys Technologies

Johnson Controls

Outsource Partners International

ISS

Jones Lang LaSalle

Pitney Bowes – Business Solutions

Johnson Controls

Lionbridge

SEI

Jones Lang LaSalle

NCO Group

StarTek

NCR

Sitel

Stream Global Services

Sodexo

Sodexo

Sutherland Global Services

Tata Consultancy Services

Tata Consultancy Services

TEKsystems Global Services

Wipro Technologies

TeleTech Holdings

TELUS International

Leaders in Western Europe

Rising Stars in Western Europe

Rising Stars in UK

Accenture

Artezio

BPOVIA

ACS

Auriga

CompuPacific International

Amdocs

Bleum

Corbus

Capgemini

CIeNET International

Cross-Tab Marketing Services

CB Richard Ellis

Cross-Tab Marketing Services

Cyber City Teleservices

Colliers International

eClerx Services

DataArt

Convergys

Emerio

eClerx Services

CSC

gem

Freeborders

Genpact

Global eProcure

gem

Hewitt Associates

Grupo ASSA

Global eProcure

IBM

Intetics

Globant

Infosys Technologies

Itransition

InterGlobe Technologies

ISS

LegalBase

Intetics

Johnson Controls

MERA Networks

Itransition

Lionbridge

Nagarro

LegalBase

NCR

Nair & Co.

M&Y Data Solutions

Sodexo

Objectiva Software Services

Nair & Co.

Stream Global Services

SoftServe

Scicom

Tata Consultancy Services

Synygy

TEAM International Services

Wipro Technologies

Xceed

Ugam

Rising Stars in US

 

 

Auriga

 

 

Beyondsoft (Beijing)

 

 

Bleum

 

 

Ci&T

 

 

CIeNET International

 

 

Corbus

 

 

Emerio

 

 

ePerformax Contact Centers & BPO

 

 

Global eProcure

 

 

Globant

 

 

Grupo ASSA

 

 

InterGlobe Technologies

 

 

Intetics

 

 

Itransition

 

 

MERA Networks

 

 

Nagarro

 

 

Objectiva Software Services

 

 

Scicom

 

 

SoftServe

 

 

Xceed

 

 

       


The 2010 Global Outsourcing 100 Honors and Highlights

Multi-Year Winners
These companies have appeared on the Global Outsourcing 100 list each year since its inception:
Accenture, Amdocs, ARAMARK, Bleum, Capgemini, Ceridian, CGI Group, Colliers International, EMCOR Group, Genpact, HCL Technologies, Headstrong, hiSoft Technology International,  HOV Services, IBM, Johnson Controls, Mastek, NCS, Outsource Partners International, Patni Computer Systems, Sitel, Sodexo, SPi, Tech Mahindra, Unisys, Wipro Technologies and WNS Global Services.


New in 2010
Welcome to The Global Outsourcing 100: 
AbsolutData Technologies, Allied Testing, Altisource Portfolio Solutions, APAC Customer Services, Artezio, Baltic Data Center, Cognizant, Dextrys, gem, Global eProcure, Globant, Hinduja Global Solutions, IBS DataFort, iSoftStone, MarketBridge, Nagarro, Oracle Financial Services, PAREXEL International, PCCW Solutions, Scicom, Sibers, SoftServe, SONDA, StarTek, Stefanini IT Solutions, Stream Global Services, Symbio, Talentica Software (India), TEKsystems Global Services, The Millennium Group, The Results Companies, transcosmos, Ugam, Wicresoft.


Rising Star to Leader Grads
These companies, once judged as Rising Stars experienced substantial GROWTH in 2009 and were judged as LEADERS in 2010:

Vengroff, Williams and Associates, Microland


Top 10 List “Climbers”
These companies improved the most in rank:
Amdocs, ARAMARK, China Talent Group, CIeNET International, CPA Global, Diebold, IBA Group, IGATE, Insigma, Intelligroup, Intetics, ITC Infotech, Itransition, Johnson Controls, NCO Group, NCS, Neoris Neusoft, Objectiva Software Services, Pitney Bowes – Business Solutions.

Rising Stars Biggest Public Companies
eClerx Services, Objectiva Software Services, Scicom

Companies with the Most Service Personnel in Russia
Allied Testing, Auriga, DataArt, Exigen Services, IBS DataFort, MERA Networks, Reksoft, Sibers

Companies with the Most Service Personnel in China
Achievo, Beyondsoft (Beijing), Bleum, BPOVIA, China Talent Group, ChinaSoft International, CIeNET International, CompuPacific International, Dextrys, Freeborders, hiSoft Technology International, Insigma, Inspur, iSoftStone, M&Y Data Solutions, Neusoft, Objectiva Software Services, PCCW Solutions, ReSource Pro, Symbio, VanceInfo, Wicresoft.


To view last year’s Global Outsourcing 100 and its sub-lists, CLICK HERE. To view 2008, CLICK HERE.




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