IBM's business design for becoming a globally integrated enterprise (GIE) is the result of decades of internal business process reengineering. Along the way the company has learned that becoming a GIE means shifting from a multinational mindset to incorporate free trade and overseas investments, open standards for technology and processes and optimization of operations beyond country boundaries. The result can be an enterprise that is able to shape its strategy, management and operations in a truly global way, be operating anywhere in the world based on the right cost, the right skills and the right business environment. For the full article, as presented at The 2009 Outsourcing World Summit, please click the download button.