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Lead Organizations
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Leadership Team
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Richard G. Etzkorn, Co-chair
Senior Vice President
Cassidy Turley
St. Louis, MO

Matt Shocklee, COP, Co-chair
CEO
Global Sourcing Optimization Services
St. Louis, MO
Mary Lacity, Co-chair
Researcher
University of Missouri
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Primary Purpose
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Networking – Develop a network of outsourcing professionals across the “Heart-of-America” Region that will be based out of St. Louis, MO and reach to outsourcing professionals across the following likely regions: entire State of Missouri, Southern Illinois, Eastern Kansas and other potential areas. a
Educational – Promote the education, training, best practices & professional development and as appropriate the certification of the outsourcing workforce across the region. Periodically host IAOP sponsored education, training and
certification programs in support of the development of the outsourcing workforce across the region in order to compete globally. a
Market Development – Promote outsourcing as a profession across the region in order to develop the industry of outsourcing within the region. We will encourage constructive dialogue and cooperation between customer, providers, advisors, academia and government. I
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Meeting Frequency
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Quarterly
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Meeting Type
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Business setting – office or meeting room. i
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Non-Solicitation Policy
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All IAOP Chapters adhere to the non-solicitation policy. Click here to view the policy. i
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IAOP Chapter: Midwest
Meeting held June 24, 2010
A meeting of the IAOP Midwest Chapter, chaired by Cassidy Turley Corporate Services, Global Sourcing Optimization Services (GSOS) and The University of Missouri – St. Louis, was held Thursday, June 24, 2010 from 3:30 pm to 7:00 pm at the University of Missouri at St. Louis Campus.
Agenda
2:30 pm-3:00 pm: Pre-Meeting Networking
3:00 pm-3:10 pm: Welcoming the Group
Mary Lacity, Professor in Information Systems, UMSL
Tom George, Chancellor, UMSL
3:10 pm-3:20 pm: St. Louis Regional Commerce & Growth Association IAOP & Midwest Chapter Introduction
Mike Corbett, Chairman, IAOP
Rich Etzkorn, SVP, Cassidy Turley
3:20-3:50 pm: “The Michigan Story” – Collaboration between State of Michigan, Eastern Michigan University and Systems in Motion
Debashish Sinha, Co-Founder, Systems in Motion
3:50 pm-5:00 pm: Panel “Developing Human Capital In the Midwest – Challenges and Opportunities”
Moderator: Matt Shocklee, IAOP Global Ambassador
Nasser Arshadi, Vice Provost, University of Missouri at St. Louis
Bryan Doerr, Chief Technology Officer, Savvis
Jonathan Tanz, Human Resources Practice, Deloitte Consulting
Richard Fleming, President and CEO, St. Louis Regional Commerce & Growth Association
5:00 pm-5:20 pm: Outsourcing Industry Education, Training and Certification Programs International Association of Outsourcing Professionals (IAOP)
Mike Corbett, Chairman, IAOP
5:20 pm-5:30 pm: Future Chapter Activities Review & Network Reception Introduction
Mary Lacity, Professor in Information Systems, UMSL
5:30 pm-6:30 pm: Cocktail Networking Reception
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MISSED A MEETING?
Click here to download past meeting presentations for all IAOP Chapters.
Meeting held March 24, 2010
A meeting of the IAOP Midwest Chapter, chaired by Cassidy Turley Corporate Services, Global Sourcing Optimization Services (GSOS) and The University of Missouri – St. Louis, was held Wednesday, March 24, 2010 from 3:30 pm to 7:00 pm at Meadowbrook Country Club in Ballwin, MO. The meeting was hosted by Global Sourcing Optimization Services (GSOS).
Agenda
3:30-3:40 pm: Welcome Address and Introduction of IAOP & its Midwest Chapter
Rich Etzkorn, SVP & Principal, Cassidy Turley Corporate Services; Chairperson, IAOP Midwest Chapter
3:40-4:05 pm: “Global IT Outsourcing Challenges and Victories” Brian LeDuc, Senior Director- Customer Contact Systems, Express Scripts
4:05-4:30 pm: The Missouri Partnership – Economic Development in Missouri
Chris Chung, CEO, Missouri Partnership
4:30-4:45 pm: Highlights from the 2010 Outsourcing Summit
Dr. Joseph W. Rottman, Associate Professor of IS, University of Missouri - St. Louis
4:45-5:10 pm: “Optimizing Outsourcing Value from Existing Relationships – the IAOP Value Health Check Survey” & “The IAOP and Education”
Matt Shocklee, IAOP Global Ambassador& CEO of GSOS; Co-chair, IAOP Midwest Chapter
5:10-5:20 pm: Open Discussion – Areas of Interest and Future Meeting Topics
5:20-5:30 pm: Closing remarks
5:30-7:00 pm: Networking and Cocktail Reception
Inaugural Meeting December 2, 2009
The inaugural meeting of the Midwest Chapter, chaired by Colliers Corporate Solutions and Global Sourcing Optimization Services, was held Wednesday December 2, 2009 from 3:30 pm to 7:30 pm at the St. Louis Club, 7701 Forsyth Boulevard, Saint Louis, Missouri.
Proposed Agenda
3:30-3:40 pm: Opening – Introduction of IAOP
Matt Shocklee, IAOP Global Ambassador & CEO of GSOS
3:40-3:50 pm: Chapter Opening – Chapter Purpose, Leadership Team & Agenda
Rich Etzkorn, SVP & Principal, Colliers Corporate Solutions
3:50-4:05 pm: Role of Outsourcing in Government/DOD
Franz Kohler, District Director, Military Affairs at U.S. House / Rep. W. Todd Akin (MO2)
4:05-5:15 pm: Panel Discussion – Outsourcing: Its Future in the New Economy
Prospective panel members to be announced later:
5:15-5:45 pm: Open Discussion – Areas of Interest in the New Chapter & Future Meeting Topics
5:45-7:30 pm: Networking Reception
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