IAOP :: 2010 Global Outsourcing 100 Sub Lists

		The 2010 Global Outsourcing 100 Sub-Lists · The 2010 Global Outsourcing 100 · Best 10 · By Industry Focus · By Service Area · By Region Served · Honors and Highlights
Best 10
Leaders in Overall Revenue	Rising Stars in Overall Revenue		Leaders in Revenue Growth
Accenture	Beyondsoft (Beijing)		Aegis
ACS	Ci&T		ChinaSoft International
ADP Employer Services	Cyber City Teleservices		EPAM Systems
ARAMARK	eClerx Services		Intelenet Global Services
CSC	Emerio		iSoftStone
IBM	ePerformax Contact Centers & BPO		Quatrro BPO Solutions
Infosys Technologies	Freeborders		QuEST Global
ISS	InterGlobe Technologies		Symbio
Sodexo	MERA Networks		TEKsystems Global Services
Tata Consultancy Services	Scicom		VanceInfo
Rising Stars in Revenue Growth	Leaders in Number of Employees		Rising Stars in Number of Employees
AbsolutData Technologies	Accenture		Beyondsoft (Beijing)
Bleum	ACS		CompuPacific International
BPOVIA	ARAMARK		Cyber City Teleservices
China Talent Group	CSC		eClerx Services
Globant	IBM		Emerio
LegalBase	Infosys Technologies		ePerformax Contact Centers & BPO
Proteans Software	ISS		InterGlobe Technologies
Reksoft	Sodexo		M&Y Data Solutions
ReSource Pro	Tata Consultancy Services		Scicom
Riverwood Solutions	Wipro Technologies		Xceed
Leaders in Employee Growth	Rising Stars in Employee Growth		Leaders in No. of Centers Worldwide
Aegis	Baltic Data Center		ACS
Indecomm Global Services	Bleum		ARAMARK
iSoftStone	BPOVIA		CB Richard Ellis
NCS	ePerformax Contact Centers & BPO		Colliers International
Quatrro BPO Solutions	Globant		Diebold
SONDA	IBS DataFort		EMCOR Group
TEKsystems Global Services	LegalBase		ISS
VADS	M&Y Data Solutions		NCR
VanceInfo	ReSource Pro		Océ Business Services
Wicresoft	Riverwood Solutions		Sodexo
Rising Stars in No. of Centers Worldwide	Companies with Most Company Presence		Privately Owned Companies by Revenue
Beyondsoft (Beijing)	ACS		ARAMARK
China Talent Group	CB Richard Ellis		Ceridian
Ci&T	Colliers International		Colliers International
CIeNET International	Diebold		CPA Global
Cyber City Teleservices	ISS		Donlen
Emerio	Johnson Controls		ISS
Globant	Jones Lang LaSalle		NCO Group
InterGlobe Technologies	NCR		Sitel
Itransition	Sodexo		Sodexo
SoftServe	Wipro Technologies		Williams Lea
By Industry Focus – Best 5
Companies – Utilities	Companies – Real Estate (Construction, Transaction)		Companies – Oil & Natural Gas
Capgemini	Altisource Portfolio Solutions		Ci&T
EXL Service	Grubb & Ellis		CIeNET International
Grupo Prominente	Grupo Prominente		EMCOR Group
ISS			Grupo ASSA
TELUS International			Neoris
Companies – Air Transportation	Companies – Automotive		Rising Stars – Health Care
Hexaware Technologies	Achievo		Artezio
InterGlobe Technologies	Aditya Birla Minacs		Auriga
QuEST Global	Advanced Technology Services		DATROSE
Scicom	IBA Group		Grupo ASSA
	MindTree		SoftServe
Rising Stars – Government	Rising Stars – Financial Services		Companies – Education
Emerio	Baltic Data Center		ARAMARK
Gila Corporation	M&Y Data Solutions		Gila Corporation
IBS DataFort	Objectiva Software Services		Indecomm Global Services
SaM Solutions	Symphony BPO Solutions		Sodexo
Xceed	Synygy
By Industry Focus – Best 10
Companies – Pharmaceutical	Rising Stars – Entertainment & Media		Leaders – Entertainment & Media
Corbus	AbsolutData Technologies		Amdocs
CPA Global	BPOVIA		AppLabs
Intelligroup	Ci&T		ARAMARK
Johnson Controls	CIeNET International		Cybage Software
Jones Lang LaSalle	Cyber City Teleservices		e4e
Nair & Co.	DATROSE		EPAM Systems
PAREXEL International	Globant		Quatrro BPO Solutions
Synygy	Itransition		SPi
TEKsystems Global Services	MERA Networks		Stream Global Services
Wicresoft	Sibers		Virtusa Corporation
Rising Stars – Services	Leaders – Services		Rising Stars – Retail & Consumer Goods
API Outsourcing	ADP Employer Services		Bleum
BPOVIA	Ceridian		China Talent Group
China Talent Group	Colliers International		Ci&T
Cross-Tab Marketing Services	Diebold		Corbus
GeBBS Healthcare Solutions	EMCOR Group		ePerformax Contact Centers & BPO
Grupo Prominente	Headstrong		gem
InterGlobe Technologies	MindTree		Global eProcure
Sibers	NCR		Grupo ASSA
TEAM International Services	Neusoft		Intetics
Ugam	Outsource Partners International		Nagarro
By Industry Focus – Best 20
Companies – Services	Leaders – Financial Services (Banking, Markets)		Leaders – Financial Services (Insurance)
ADP Employer Services	Accenture		ACS
APAC Customer Services	Aegis		AppLabs
API Outsourcing	Amdocs		Birlasoft
Ceridian	CB Richard Ellis		CGI Group
China Talent Group	Convergys		CSC
Colliers International	Diebold		EXL Service
Cross-Tab Marketing Services	Firstsource Solutions		Genpact
Diebold	Genpact		HOV Services
Donlen	Hewitt Associates		iGATE Global Solutions
EMCOR Group	IBM		Mastek
GeBBS Healthcare Solutions	Infosys Technologies		Oracle Financial Services
Grupo Prominente	Intelenet Global Services		Patni Computer Systems
Headstrong	ISS		Pitney Bowes
ICG Commerce	Jones Lang LaSalle		SEI
InterGlobe Technologies	NCO Group		SPi
MindTree	NCR		Syntel
NCR	NCS		Unisys
Neusoft	Sitel		VADS
Outsource Partners International	TeleTech Holdings		Williams Lea
Zensar Technologies	Wipro Technologies		WNS Global Services
Leaders – Retail & Consumer Goods	Leaders – Health Care		Leaders – Government (All Levels)
Accenture	ACS		ACS
Acxiom	ADP Employer Services		Capgemini
Ceridian	Aegis		CGI Group
Cognizant	APAC Customer Services		ChinaSoft International
Collabera	ARAMARK		Comprehensive Health Services
Colliers International	CB Richard Ellis		CSC
CPM Braxis	Cognizant		Donlen
Dextrys	Firstsource Solutions		EMCOR Group
Donlen	Headstrong		HOV Services
Hinduja Global Solutions	Hinduja Global Solutions		IBM
ITC Infotech	HOV Services		Insigma
NCR	Intelenet Global Services		Mastek
Neoris	ISS		Microland
Quatrro BPO Solutions	Lionbridge		NCS
SONDA	NCO Group		PCCW Solutions
Sutherland Global Services	Neusoft		Pitney Bowes
Tata Consultancy Services	Sodexo		Unisys
TELUS International	SPi		VADS
transcosmos	Syntel		Vertex
WNS Global Services	Vengroff, Williams and Associates		Wicresoft
Leaders – Discrete Manufacturing	Leaders – Technology (Hardware & Software)		Rising Stars – Technology (Hardware & Software)
ADP Employer Services	CB Richard Ellis		Auriga
Advanced Technology Services	ChinaSoft International		Beyondsoft (Beijing)
Capgemini	Convergys		Bleum
Ceridian	CPA Global		Blue Ocean Contact Centers
Colliers International	Dextrys		China Talent Group
CSC	Diebold		Cross-Tab Marketing Services
Dextrys	Hewitt Associates		Emerio
Genpact	hiSoft Technology International		GeBBS Healthcare Solutions
Hexaware Technologies	IBA Group		gem
hiSoft Technology International	Inspur		Globant
iGATE Global Solutions	Intelligroup		Intetics
Infosys Technologies	Johnson Controls		Itransition
Inspur	Jones Lang LaSalle		MERA Networks
Intelligroup	Lionbridge		Nagarro
ITC Infotech	Sitel		Nair & Co.
Neoris	Softtek		Objectiva Software Services
Océ Business Services	Stream Global Services		Scicom
Patni Computer Systems	Sutherland Global Services		SoftServe
Softtek	TeleTech Holdings		Symphony BPO Solutions
Stefanini IT Solutions	transcosmos		Xceed
Leaders – Telecommunications	Rising Stars – Telecommunications		Rising Stars – Financial Services (Banking, Markets)
Accenture	Artezio		AbsolutData Technologies
Aegis	Auriga		API Outsourcing
Amdocs	Baltic Data Center		Artezio
Convergys	Beyondsoft (Beijing)		Baltic Data Center
CPM Braxis	Blue Ocean Contact Centers		Beyondsoft (Beijing)
Firstsource Solutions	CIeNET International		Bleum
HCL Technologies	Cross-Tab Marketing Services		Cyber City Teleservices
Hewitt Associates	DataArt		DataArt
Infosys Technologies	ePerformax Contact Centers & BPO		eClerx Services
Insigma	gem		Emerio
Inspur	Intetics		ePerformax Contact Centers & BPO
Lionbridge	Itransition		Freeborders
NCO Group	Knoah Solutions		Gila Corporation
NCS	MERA Networks		Globant
Neusoft	Nair & Co.		M&Y Data Solutions
Sitel	Reksoft		Objectiva Software Services
Stream Global Services	Scicom		Proteans Software
Tata Consultancy Services	SoftServe		Reksoft
TeleTech Holdings	Synygy		SaM Solutions
Wipro Technologies	Xceed		Symphony BPO Solutions
By Service Area – Best 5
Corporate Services	Leaders – Document Management		Rising Stars – Document Management
Colliers International	HOV Services		API Outsourcing
Donlen	IBA Group		DATROSE
Global eProcure	Océ Business Services		M&Y Data Solutions
Hexaware Technologies	Pitney Bowes		Objectiva Software Services
Jones Lang LaSalle	SPi		Reksoft
Rising Stars – Industry-Specific	Rising Stars – Financial Management Services
CIeNET International	API Outsourcing
InterGlobe Technologies	DATROSE
Itransition	eClerx Services
M&Y Data Solutions	ePerformax Contact Centers & BPO
MERA Networks	Gila Corporation
By Service Area – Best 10
Administrative Services	Document Management Services		Real Estate & Capital Asset Management Services
ADP Employer Services	ARAMARK		Altisource Portfolio Solutions
Beyondsoft (Beijing)	CB Richard Ellis		CB Richard Ellis
BPOVIA	Colliers International		Colliers International
Dextrys	EMCOR Group		Grubb & Ellis
Hewitt Associates	ISS		Johnson Controls
Intetics	Johnson Controls		Jones Lang LaSalle
Océ Business Services	Jones Lang LaSalle		Newmark Knight Frank
ReSource Pro	NCS		SNC-Lavalin O&M
SPi	Pitney Bowes		Sodexo
The Millennium Group	Sodexo
Sales Services	Human Resources Services		Leaders – Financial Management Services
APAC Customer Services	Accenture		Accenture
Concentrix	ACS		Aegis
Cyber City Teleservices	ADP Employer Services		Altisource Portfolio Solutions
Hinduja Global Solutions	Ceridian		Capgemini
Sitel	CGI Group		Genpact
StarTek	China Talent Group		Insigma
Sutherland Global Services	Convergys		Outsource Partners International
TeleTech Holdings	Hewitt Associates		Quatrro BPO Solutions
TELUS International	HOV Services		SEI
The Results Companies	Scicom		Vengroff, Williams and Associates
Leaders – Research & Development Services	Rising Stars – Research & Development Services		Rising Stars – Transaction Processing Services
Achievo	Artezio		API Outsourcing
ChinaSoft International	Auriga		Blue Ocean Contact Centers
Dextrys	Beyondsoft (Beijing)		Cyber City Teleservices
hiSoft Technology International	Ci&T		Gila Corporation
IBA Group	CIeNET International		Grupo Prominente
iSoftStone	Intetics		Knoah Solutions
Lionbridge	Itransition		Nair & Co.
Neusoft	MERA Networks		ReSource Pro
Tata Consultancy Services	Objectiva Software Services		Scicom
VanceInfo	SoftServe		Xceed
Rising Stars – Customer Relationship Mgt. Services	Marketing Services
Blue Ocean Contact Centers	AbsolutData Technologies
China Talent Group	Acxiom
Cyber City Teleservices	Aditya Birla Minacs
ePerformax Contact Centers & BPO	Blue Ocean Contact Centers
gem	Ci&T
Gila Corporation	MarketBridge
Grupo Prominente	transcosmos
InterGlobe Technologies	Ugam
Scicom	Williams Lea
Xceed
By Service Area – Best 20
Rising Stars – Information/Comm. Technology Services	Leaders – Information/Comm. Technology Services		Leaders – Transaction Processing Services
Artezio	Accenture		ACS
Auriga	ACS		ADP Employer Services
Beyondsoft (Beijing)	Amdocs		Ceridian
Bleum	Capgemini		CGI Group
China Talent Group	CGI Group		CSC
Ci&T	Convergys		Diebold
CIeNET International	CSC		Firstsource Solutions
Corbus	Diebold		Genpact
Emerio	Genpact		iGATE Global Solutions
Globant	IBM		Infosys Technologies
Grupo ASSA	iGATE Global Solutions		Insigma
Grupo Prominente	Infosys Technologies		Intelenet Global Services
InterGlobe Technologies	Inspur		Lionbridge
Intetics	Lionbridge		NCS
Itransition	MindTree		Oracle Financial Services
Nagarro	NCR		Sitel
Reksoft	NCS		Softtek
SaM Solutions	Neusoft		Syntel
SoftServe	Tata Consultancy Services		TeleTech Holdings
Synygy	Wipro Technologies		Unisys
Leaders – Customer Relationship Mgt. Services	Leaders – Industry-Specific Services
Aegis	Achievo
Amdocs	Amdocs
Capgemini	ChinaSoft International
Concentrix	Cognizant
Convergys	Collabera
CSC	Comprehensive Health Services
Diebold	Cybage Software
Firstsource Solutions	EXL Service
Hinduja Global Solutions	Firstsource Solutions
IBM	Headstrong
Intelenet Global Services	Intelenet Global Services
NCO Group	Intelligroup
Oracle Financial Services	Neusoft
Sitel	PCCW Solutions
SPi	Quatrro BPO Solutions
StarTek	SONDA
Stream Global Services	Syntel
TeleTech Holdings	Tata Consultancy Services
transcosmos	Vengroff, Williams and Associates
WNS Global Services	Zensar Technologies
By Region Served – Best 5
Companies in Eastern Europe	Leaders in Mexico		Companies in Russia
Aditya Birla Minacs	Advanced Technology Services		Artezio
gem	Donlen		Auriga
IBA Group	Neoris		EPAM Systems
PAREXEL International	Softtek		Luxoft
SoftServe	Stefanini IT Solutions		Reksoft
Leaders in South America	Leaders in Middle East		Rising Stars in Canada
ACS	Comprehensive Health Services		Ci&T
CPM Braxis	SNC-Lavalin O&M		Corbus
SONDA	Zensar Technologies		ePerformax Contact Centers & BPO
Stefanini IT Solutions			MERA Networks
TIVIT			Xceed
Rising Stars - Russia	Rising Stars in China		Companies in Central America
Allied Testing	Beyondsoft (Beijing)		Grupo Prominente
Artezio	China Talent Group		SONDA
Auriga	CIeNET International		TELUS International
IBS DataFort	M&Y Data Solutions
Reksoft	Objectiva Software Services
Rising Stars – Eastern Europe
Baltic Data Center
gem
IBS DataFort
SaM Solutions
SoftServe
By Region Served – Best 10
Companies in Australia/New Zealand	Leaders in China		Leaders in Japan
24/7 CUSTOMER	ChinaSoft International		ChinaSoft International
Birlasoft	Colliers International		Genpact
Bleum	Concentrix		Headstrong
BPOVIA	Dextrys		hiSoft Technology International
CSC	hiSoft Technology International		IBM
Cyber City Teleservices	Insigma		Insigma
M&Y Data Solutions	Inspur		Inspur
NCS	NCS		Neusoft
Sibers	Neusoft		Patni Computer Systems
TeleTech Holdings	transcosmos		transcosmos
By Region Served – Best 20
Companies in Japan	Companies in Southeast Asia		Companies in India
Achievo	Amdocs		Aegis
Beyondsoft (Beijing)	APAC Customer Services		AppLabs
China Data Group	Cognizant		Collabera
ChinaSoft International	Comprehensive Health Services		Diebold
Dalian Hi-Think Computer Technology	Concentrix		e4e
DLSP	Convergys		EXL Service
Genpact	CPA Global		Firstsource Solutions
Headstrong	Emerio		GeBBS Healthcare Solutions
hiSoft Technology International	Hinduja Global Solutions		Hewitt Associates
IBM	Mastek		Hinduja Global Solutions
Insigma	NCR		Indecomm Global Services
Inspur	NCS		Intelenet Global Services
KPIT Cummins Infosystems	PCCW Solutions		Intelligroup
Neusoft	Scicom		InterGlobe Technologies
Patni Computer Systems	StarTek		Jones Lang LaSalle
QuEST Global	Symphony BPO Solutions		Microland
SoftPark Consultancy & Service	Synygy		Oracle Financial Services
Symphony House Berhad	Tech Mahindra		UST GLOBAL
VanceInfo	transcosmos		Vertex
Wistron ITS	VADS		Wipro Technologies
Leaders in US	Leaders in UK		Leaders in Canada
Accenture	Accenture		Aditya Birla Minacs
ACS	Aegis		ADP Employer Services
Aegis	ARAMARK		ARAMARK
Amdocs	Capgemini		CB Richard Ellis
ARAMARK	Ceridian		Ceridian
Capgemini	EMCOR Group		CGI Group
CB Richard Ellis	Firstsource Solutions		Donlen
Convergys	HCL Technologies		Grubb & Ellis
CSC	iGATE Global Solutions		HOV Services
Diebold	Infosys Technologies		iGATE Global Solutions
Genpact	Intelenet Global Services		NCO Group
IBM	ISS		Océ Business Services
Infosys Technologies	Johnson Controls		Outsource Partners International
ISS	Jones Lang LaSalle		Pitney Bowes
Johnson Controls	Lionbridge		SEI
Jones Lang LaSalle	NCO Group		StarTek
NCR	Sitel		Stream Global Services
Sodexo	Sodexo		Sutherland Global Services
Tata Consultancy Services	Tata Consultancy Services		TEKsystems Global Services
Wipro Technologies	TeleTech Holdings		TELUS International
Leaders in Western Europe	Rising Stars in Western Europe		Rising Stars in UK
Accenture	Artezio		BPOVIA
ACS	Auriga		CompuPacific International
Amdocs	Bleum		Corbus
Capgemini	CIeNET International		Cross-Tab Marketing Services
CB Richard Ellis	Cross-Tab Marketing Services		Cyber City Teleservices
Colliers International	eClerx Services		DataArt
Convergys	Emerio		eClerx Services
CSC	gem		Freeborders
Genpact	Global eProcure		gem
Hewitt Associates	Grupo ASSA		Global eProcure
IBM	Intetics		Globant
Infosys Technologies	Itransition		InterGlobe Technologies
ISS	LegalBase		Intetics
Johnson Controls	MERA Networks		Itransition
Lionbridge	Nagarro		LegalBase
NCR	Nair & Co.		M&Y Data Solutions
Sodexo	Objectiva Software Services		Nair & Co.
Stream Global Services	SoftServe		Scicom
Tata Consultancy Services	Synygy		TEAM International Services
Wipro Technologies	Xceed		Ugam
Rising Stars in US
Auriga
Beyondsoft (Beijing)
Bleum
Ci&T
CIeNET International
Corbus
Emerio
ePerformax Contact Centers & BPO
Global eProcure
Globant
Grupo ASSA
InterGlobe Technologies
Intetics
Itransition
MERA Networks
Nagarro
Objectiva Software Services
Scicom
SoftServe
Xceed

The 2010 Global Outsourcing 100 Honors and Highlights

Multi-Year Winners
These companies have appeared on the Global Outsourcing 100 list each year since its inception:
Accenture, Amdocs, ARAMARK, Bleum, Capgemini, Ceridian, CGI Group, Colliers International, EMCOR Group, Genpact, HCL Technologies, Headstrong, hiSoft Technology International, HOV Services, IBM, Johnson Controls, Mastek, NCS, Outsource Partners International, Patni Computer Systems, Sitel, Sodexo, SPi, Tech Mahindra, Unisys, Wipro Technologies and WNS Global Services.

New in 2010
Welcome to The Global Outsourcing 100:
AbsolutData Technologies, Allied Testing, Altisource Portfolio Solutions, APAC Customer Services, Artezio, Baltic Data Center, Cognizant, Dextrys, gem, Global eProcure, Globant, Hinduja Global Solutions, IBS DataFort, iSoftStone, MarketBridge, Nagarro, Oracle Financial Services, PAREXEL International, PCCW Solutions, Scicom, Sibers, SoftServe, SONDA, StarTek, Stefanini IT Solutions, Stream Global Services, Symbio, Talentica Software (India), TEKsystems Global Services, The Millennium Group, The Results Companies, transcosmos, Ugam, Wicresoft.

Rising Star to Leader Grads
These companies, once judged as Rising Stars experienced substantial GROWTH in 2009 and were judged as LEADERS in 2010:

Vengroff, Williams and Associates, Microland

Top 10 List “Climbers”
These companies improved the most in rank:
Amdocs, ARAMARK, China Talent Group, CIeNET International, CPA Global, Diebold, IBA Group, IGATE, Insigma, Intelligroup, Intetics, ITC Infotech, Itransition, Johnson Controls, NCO Group, NCS, Neoris Neusoft, Objectiva Software Services, Pitney Bowes.

Rising Stars Biggest Public Companies
eClerx Services, Objectiva Software Services, Scicom

Companies with the Most Service Personnel in Russia
Allied Testing, Auriga, DataArt, Exigen Services, IBS DataFort, MERA Networks, Reksoft, Sibers

Companies with the Most Service Personnel in China
Achievo, Beyondsoft (Beijing), Bleum, BPOVIA, China Talent Group, ChinaSoft International, CIeNET International, CompuPacific International, Dextrys, Freeborders, hiSoft Technology International, Insigma, Inspur, iSoftStone, M&Y Data Solutions, Neusoft, Objectiva Software Services, PCCW Solutions, ReSource Pro, Symbio, VanceInfo, Wicresoft..

FOR ADDITIONAL INFORMATION ON THE GLOBAL OUTSOURCING 100, CLICK HERE. To view last year’s Global Outsourcing 100 and its sub-lists, CLICK HERE. To view 2008, CLICK HERE.