IAOP :: Certification & Professional Development Alliance Partners

Corporate & Professional Development Alliance Partners

The International Association of Outsourcing Professionals is concerned with all aspects of outsourcing on a global level. Our corporate and professional members are diverse in size, industry, region and service focus. Through our member feedback from surveys, research, and chapter and event activity, we endeavor to continue expanding our membership benefits to better enhance the value of our organization to all of our members.

IAOP acknowledges the importance of continually educating our members by developing training and certification platforms using best standards that improve the industry and outsourcing as a profession. With this goal in mind, IAOP has formed unique, multi-dimensional relationships with strategic Corporate & Professional Development Alliance Partners.

	APMG-International APMG-International is a global Examination Institute accredited by The APM Group Ltd, the Official Accreditor of the Office of Government Commerce. Our regional offices are located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States and the United Kingdom. APMG-Inernational accredits training organizations, trainers and training materials and certify examination candidates through a variety of methods. Their Accredited Training Organizations (ATOs) have a wide variety of qualifications to choose from if they want to extend their offerings to candidates. They also accredit consultants and consulting organizations working with OGC's Maturity Models to help organizations improve their delivery of Best Practice. IAOP and APMG-International work together in a number of ways including: Accreditation for COP points of the Sourcing Governance Foundation course in IAOP’s Outsourcing Professional Course Catalog Providing testing services and platform for the Certified Outsourcing Specialist-Foundation Principles (COS-FP) designation Accreditation of ATOs for the COS-FP qualifying Sourcing Governance Foundation course and exam Participates as an IAOP ICE sponsor
	BeyondCore BeyondCore Technology has been leveraged by Fortune 500, S&P 500 firms and Top 10 BPO service providers on four continents. BeyondCore solutions such as BeyondCore Insight reduce the operating expense of manual transactions such as processing insurance claims, applications, invoices and HR records by up to 30 percent in a matter of a few weeks. BeyondCore delivers this cost reduction by rapidly identifying and eliminating the root causes of human and system errors in business processes. IAOP and BeyondCore collaborate in many ways, including: Providing testing services and platform for IAOP's Certified Outsourcing Specialist-Transaction Processing (COS-TP), Certified Outsourcing Specialist-Human Resources (COS-HR) and Certified Outsourcing Specialist-Finance & Accounting (COS-F&A) designations designed for individuals involved in the delivery of outsourcing services. Partifipates as an IAOP ICE sponsor
	CDI Online Learning Management Services CDI Online Learning Management Services (CDI) offers Online Learning Management System (LMS) hosted services, LMS technical and implementation support services, LMS training and consulting services, online course design and development services, and body of knowledge and certification exam design and development. IAOP and CDI collaborate in many ways, including: Design, development and platform for the Online COP Master Class Design, development and platform for the Online Governance Workshop Design, development and platform for the COP Certification Exam, and Test Prep Workshop Design, development and platform for new Service Provider Specialization Certification course (in development) Partifipates as an IAOP ICE sponsor
	Global Talent Track Global Talent Track (GTT), an initiative aimed at employability, by bridging the skill gap between academia and industry, has designed learner centric programs that support IAOP certifications. The preparatory courses offered by GTT encompass the following domains: Finance & Accounting, Human Resources. GTT which is a company that has been funded by Intel capital and Helion Venture, has been training candidates for employability for the IT/KPO/BPO sectors and has a reach of over 1000 colleges across 15 states in India as well as Malaysia. IAOP and GTT collaborate in many ways, including: Providing support training programs for IAOP's Certified Outsourcing Specialist-Human Resources (COS-HR) and Certified Outsourcing Specialist-Finance & Accounting (COS-F&A) designations designed for individuals involved in the delivery of outsourcing services. Partifipates as an IAOP ICE sponsor
	Human Resources Outsourcing Association (HROA) The HROA is for all those who purchase, provide, or participate inHR transformation and outsourcing. Our membership encompasses over 7,500 HR executives, indluding the largest 50 buyers, the top 30 providers, the leading sourcing advisors and attorneys, and the best thought leaders in HR Transformation. The HROA brings its diverse membership together to set standards and practices, provide per networking, and maintain a robust curriculum. IAOP and HROA collaborate in many ways, including: Co-development of an advanced COP certification specializing in HR, including development of a set of HR related professional standards Reciprocal memberbenefits including program discounts Sharing of related research, whitepapers and other outsourcing content Endorsement of IAOP's "Best Outsourcing Jobs" website to HROA members Participation of each others senior members on key association boards and committees Co-marketing of associations' conferences and programs on respective web sites. Partifipates as an IAOP ICE sponsor
	IT Services Qualification Center (ITSqc) Carnegie Mellon University has issued an exclusive license to a new spin-off firm, ITSqc, LLC, to continue and extend work begun at the university to establish best-practice models and certification procedures for the global sourcing of information technology-based services. Since its inception in 2000, the Information Technology Services Qualification Center (ITSqc) has established standards for companies that provide services such as IT operations, applications development and management, back office operations, engineering design, payroll and telemarketing support, as well as for companies that purchase those services. Its eSourcing Capability Models — one for service providers and one for client organizations — provide a means to evaluate and improve service delivery, reduce risks and assess the value of the services. A research consortium that included major IT sourcing firms, clients and advisors has played a key role in developing and implementing the best-practice models. Certification by the ITSqc has become a means for many providers, such as IBM's Global Delivery Centers in Brazil and Argentina and Infosys BPO in India, to demonstrate their capabilities to key clients. IAOP and ITSqc LLC. collaborate in many ways, including: Co-brand and promote each others programs and products wherever possible Endorse and promote eSCM Capability Model publications from Van Haren Publishing Enhance and deliver corporate operational Value Health Check Survey Document mapping between Outsourcing Professional Standards (OPS) and eSCM Models, and including the mapping in both the Outsourcing Professional Body of Knowledge (OPBOK) and eSCM books Review and strengthen OPS and validate the value of professional certifications Review and enhance professional certification criteria and related curriculum and testing, including co-developed coursework, training materials, workshops, case studies, etc. Develop, produce, deliver and promote eSCM tutorials, trainings and workshops at IAOP produced events or through online web-based delivery Develop a model for IAOP Certified Outsourcing Professionals (COPs) and ITSqc Qualified Consultants to cross train and qualify Develop joint research, industry benchmarking, and other activities that support and validate each others certifications and the global outsourcing community Partifipates as an IAOP ICE sponsor To download a piece called "Professional & Organizational Development: Two Pillars of Outsourcing Success" please click here. Click here to order eSCM-CL or eSCM-SP at the IAOP Bookstore.
	Quint Wellington Redwood Quint Wellington Redwood is a global, independent firm, specialized in organizing “world class” IT-management. Through continuous worldwide development and deployment of knowledge and experience on IT-related organizational challenges, they are "thought leaders" and "practice leaders" at the same time. Providing both solution providers, as well as end-user organizations with the latest and best solutions in knowledge transfer and knowledge application for strategy & governance, sourcing and service management is how they contribute to the worldwide advancement of IT-management. Quint and IAOP collaborate on: Delivery of COP Master Classes through IAOP-Quint Authorized Trainers Partifipates as an IAOP ICE sponsor
	Van Haren Publishing Van Haren Publishing is a leading international publisher specializing in publications on best practice within IT management and Management. Their best-selling portfolios include the ITSM Library (in cooperation with ITSMF) and the series BestPractice and IT Management Topics. Their key publications in IT Service Management are translated into 14 languages. They achieve a high quality for products by involving a wide range of experts in the field on the development of the content, which results in a unique representation of the collective view of best practice. Many of their products are supported by such respected organizations as itSMF, HDI, ASL Foundation, TSO and OGC, and they are vendor neutral. Products are available in several formats: traditional book format, cd-rom’s, licensing of digital content. Van Haren and IAOP collaborate on: Endorsement and IAOP branding of the eSCM book series published by partner ITSqc, LLC. Partnering to publish IAOP’s Outsourcing Standards Board’s Outsourcing Professional Book of Knowledge (OPBOK) and making it available worldwide. Partifipates as an IAOP ICE sponsor Click here to order OPBOK Templates or OPBOK Print version at the IAOP Bookshop.