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http://www.alsbridge.com/

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Sutherland Global Services

Sutherland Global Services

Chamber of BPO&IT ANDI - Colombia

Chamber of BPO&IT ANDI - Colombia

Chair of the New England Chapter

Chair of the New England Chapter

Shanghai Chapter Chair

Shanghai Chapter Chair

Applying Science to Business Process Management

Applying Science to Business Process Management

 
IAOP's Knowledge Center, Firmbuilder.com® contains hundreds of articles covering outsourcing process best practices, company case studies, and research on industry trends and issues. We are in the process of organizing the library using an indexing scheme that will make it easier for our members and members-to-be to locate the material of interest.

Once fully indexed, all material will be locatable using the category structure below. The topic category is directly mapped from the Outsourcing Professional Standards (OPS) with key sub-topics identified under each standard. You can click on one or more of these topics (using click, shift click to select all or control-click to select certain; double clicking unchecks the selection). You can further refine these topic selections based on industry, function, company size, geographic region, and other areas of particular interest. The indexing allows you to pinpoint articles directly relevant to your needs. (Excuse us while we index all of the material).

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