Revolutionizing Customer Experience Through SMAC: The New Technology Foundation

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By: Avasant

The relationship between consumers and enterprises has never been as intrigued as in the 21st century. As digital technologies augmented by SMAC are creating new touch points for enterprises to awe their consumers, we are witnessing the evolution in consumer experiences. Social, mobility, analytics and cloud or SMAC are the nexus of forces, which will reshape how consumers experience a brand.  For the full article, please click the download button.