Socially Responsible Outsourcing: Promoting Equal Access to Opportunity in Low-Income Regions

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By: The Asia-Pacific Outsourcing Summit

This session highlights a new approach to business process and IT outsourcing, and is focused on creating opportunities for marginalized people in some of the world’s poorest regions. Using a method developed by a team of consultants from Stanford Law School, and building on earlier work by Digital Divide Data Founder Jeremy Hockenstein, and Manchester University Professor Richard Heeks, Janah describes how organizations can identify and work with disadvantaged service providers to promote economic development. For the full article, as presented at The 2009 Asia-Pacific Outsourcing Summit, please click the download button.