IAOP - NorCal Symposium 2014

The global, standard-setting association and advocate for outsourcing professionals and the organizations they support.

The 2014 NorCal Outsourcing Tools & Technology Symposium ^{_______________________________________________________________________________________________________________________________________________________________________} Leading Users and Providers of Advanced Tools and Technologies in Outsourcing to Share Experiences and Best Practices in Silicon Valley on September 18, 2014

IAOP's Outsourcing Tools & Technology Chapter, in conjunction with IAOP's NorCal Chapter,
will hold a half-day symposium on September 18, 2014 from 1:00pm to 6:30pm PDT

at the offices of Cooley LLP, 3175 Hanover Street, Palo Alto, CA, 94304.

Symposium Agenda:

1:00 – 1:30 Onsite Registration and Pre-Event Networking

1:30 pm – 1:35 pm Welcome & IAOP Chapter Introductions: Hosts: Cooley, LLP, Pete Burns – Partner & Attorney & University of St. Thomas, Dr. Beena George – Dean, Cameron School of Business

1:35 pm – 2:05pm “Global Sourcing Insights and How Advanced Tools & Technologies are Impacting the Global Financial Services Industry”: Sean Eddy, Senior Vice President Enterprise Global Services – Wells Fargo

2:10 pm – 2:40pm  “Brace for Impact: Why Robotic Process Automation Will Forever Change Outsourcing”: Dan McCue, Senior Vice President, F&A Practice, Sutherland Global Services and Dan Hudson, Managing Director and Co-Founder, Virtual Operations

2:45 pm – 3:15 pm  “A Case Study – Transforming Strategic Partnership Governance using Tools and Automation at UCB - a Leading Global Bio-Pharma Enterprise”:Constanze Nuesperling, PHD, VP Partnership & Performance Management and Nipun Sehgal, CEO of Enlighta, Inc.

3:25 pm – 3:55 pm “How Delphi, a leading automotive manufacturer is using advanced technologies to unlock new value from their Systems of Record utilizing Systems of Engagement solutions”: Gary Lynam, VP Genpact Akritiv Operations

4:00 pm – 4:30 pm “Financial Services Regulatory Compliance and Supplier Performance Management – USAA’s Journey to Transform Enterprise-Wide Supplier Management”: Glenn Ellis, Director Enterprise Supplier Management, USAA and Nipun Sehgal, CEO of Enlighta, Inc.

4:35 pm – 5:05 pm “A Case Study - Governing Multi-Sourcing Environments Using Advanced Tools &Technologies”: Claude Marais, President & Co-Founder of Sirion Labs

5:10 pm – 5:40 pm  “Reshaping the Extended Enterprise through Social Media Technologies”: Bob Zukis, Former Chief Executive Officer of Bloomfire , Author of Social Inc.

5:40 pm – 5:45 pm “Closing Comments & Future IAOP Chapter Meeting Information”:Hosts: Cooley, LLP, Pete Burns – Partner & Attorney and University of St. Thomas, Dr. Beena George – Dean, Cameron School of Business

5:45 pm – 6:30 pm   Networking Reception Sponsored by Cooley, LLP

IAOP's NorCal Chapter is chaired by CGI, Capgemini, Cooley LLP, Kirkland & Ellis LLP, Deloitte Consulting and Wells Fargo. IAOP's Outsourcing Tools & Technology Chapter is chaired by The University of St. Thomas, Genpact, Baker & McKenzie, KPMG, SirionLabs, Avasant, Enlighta, Microsoft, Virtual Operations and Walgreens.

For more information on chapter activities, please contact me.

Best,

Julie
___________________________________________________________

Julie L. Huson | Director, Global Chapter Operations

International Association of Outsourcing Professionals^® (IAOP^®)

+1.845.452.0600 ext. 120 | Fax +1.845.452.6988

julie.huson@IAOP.org | www.IAOP.org

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IAOP is the global, standard-setting association and advocate for outsourcing professionals and the organizations
they support.

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