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IAOP Evaluating Global Outsourcing 100 Applications
Initial List of Top Ranked Companies to be Released in February

POUGHKEEPSIE, NY, Jan. 10 – An eight-member evaluation panel of recognized industry leaders are now evaluating applications from outsourcing service providers and advisors for the 2011 Global Outsourcing 100® annual rankings.

The independent judges will use a rigorous and objective process to rank applications of the top providers for the sixth annual Global Outsourcing 100® and advisors for the third World’s Best Outsourcing Advisors listing.

The panelists have extensive experience in selecting companies based on requests for proposals (RFPs). Many also hold the prestigious Certified Outsourcing Professional® (COP) certification, validating their outsourcing expertise.

Compiled by the The International Association of Outsourcing Professionals® (IAOP®), the 2011 Global Outsourcing 100® Judging Panel is chaired by IAOP Chairman Michael Corbett and includes:

  • Jagdish Dalal, COP, president, JDalal Associates, LLC, managing director of thought leadership, IAOP  
  • Teresa Harris, COP, global partner account manager, Eastman Kodak Company
  • William Hefley, Ph.D., CDP, COP, clinical associate professor, Katz Graduate School of Business and College of Business Administration, University of Pittsburgh, and Director, ITSqc, LLC
  • Kurt Kohorst, COP, vice president, director of service engineering, Liberty Mutual Agency Corporation
  • Vera Marques, IT regional director, Hoffman-La Roche – Latin America 
  • Manish K. Sahai, COP, vice president, world service, American Express
  • Kristin H. Weitz Rammer, vice president-technology, MAXIMUS

The judges will look at such areas as revenue, customer outcomes, capabilities, relationship management approaches and management talent and experience as well as an optional bonus area where more details can be provided, such as a company’s corporate social responsibility involvement. Data provided is confidential and individual company information is not released. The evaluation criteria is weighted to ensure that small to mid-size companies have as much of a chance to be selected as large, recognized names for both lists.

As it expanded its operations, Practical Logic Pty Ltd. in Sydney, Australia used the Global Outsourcing 100 to help select potential suppliers and channel partners in China who already had demonstrated their experience by providing references and testimonials during the application process, said Managing Director Dr. Philip Hadcroft.

“IAOP’s Global Outsourcing 100 provided an excellent framework through which we could readily identify those companies that had shown a willingness to expose their credentials to objective scrutiny,” said Hadcroft. “Moreover, we were able to see the high-level results of that process, which gave us confidence that we were dealing with suitably qualified and competent organizations.”
The unranked lists will be previewed at the 2011 Outsourcing World Summit, Feb. 21-23, 2011 at the Renaissance Esmeralda, Indian Wells, California, and fully released in May.

About IAOP
The International Association of Outsourcing Professionals (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit www.IAOP.org.

Media Contact:
Kimberly L. Maneeley
IAOP Communications Manager
+1.845.452.0600, extension 104
kim.maneeley@iaop.org
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