Program •  Networking & Social Events •  Workshops  • Venue  •  Sponsors & Exhibitors 

The 15th Anniversary Edition was a HUGE SUCCESS! Thanks to all who participated!

 Outsourcing Beyond the Horizon:  Turning  Today’s Opportunities into Tomorrow’s Successes

Year after year, The Outsourcing World Summit brings the global community of outsourcing professionals together for an unparalleled knowledge sharing, networking and personal and business development experience you can count on.  The 2012 Outsourcing World Summit, being held February 20-22, 2012, at Disney’s Contemporary Resort & Conference Center in Lake Buena Vista, Florida, will continue this tradition of excellence.

The financial and economic crisis has reshaped and transformed the outsourcing industry. It has also created never before seen opportunities.  The 2012 Summit addresses how to capitalize on these opportunities to maximize success at your organization. 

• Learn what the latest innovations are and how to  implement them
• Hear industry best practices and lessons learned from leading practitioners and visionaries
• Stay current on the latest outsourcing tools and technologies, including the cloud
• Meet and evaluate vendors in the Global Services Mall (or showcase your company as an exhibitor!)
• Network with 700+ outsourcing professionals from around the globe

Every year, hundreds of outsourcing executives from across the industry and around the world who are seeking the very latest insights and ideas attend the Summit.  Educational sessions deliver specific actionable solutions to current challenges faced by experienced professionals. Case studies feature actual experiences and the lessons learned, and discuss new ideas, approaches and opportunities. The Outsourcing World Summit has become the event that executives attend each and every year to stay informed of the latest developments affecting the outsourcing industry and their profession.

I always walk away feeling rejuvenated to tackle tough business issues after spending time with others facing similar challenges.                                                                          –Kurt Kohorst, COP, Vice President, Liberty Mutual Insurance

Who Attends?

Accenture, ACS, Aegis, Air Canada, Allstate Insurance Company, American Express, Avery Dennison, Best Buy Company, Bleum Inc., Booz & Company, Carnegie Mellon University, Cassidy Turley, CB Richard Ellis, Colliers International, Covidien, Eclipsys Corporation, Edward Jones, Enlace Operativo, Everest Group, Fasken Martineau, Genpact, GMAC Financial Services, Hexaware Technologies, HOV Services, Humana, IBM, Infosys, Invest Chile – CORFO, Invest in Bogota, Johnson & Johnson Consumer Group, Kelly OCG, KeyBank, Kimberly - Clark Corporation, Kirkland & Ellis, KPMG LLP, Kraft Foods, LawScribe Inc., Liberty Mutual Insurance, McKesson Corporation, MDeC, MetLife Insurance, Microsoft Corporation, Nair & Co, NCO Group, Neusoft, Nike Inc., Novartis Pharmaceuticals, Océ Business Services, Orange Business Services, Pepsi Co., Perot Systems, Pfizer, Pitney Bowes, Pratt and Whitney, PricewaterhouseCoopers, Procter & Gamble, Siemens Medical Corporation, Sitel, SNC-Lavalin Profac Inc., State Farm Insurance, Sun Microsystems, Sutherland Global Services, Symantec, Inc., TeleTech, The Boeing Company, USAA, Vodafone, Washington Gas, Wellpoint, Whirlpool Corporation, WNS, Xceed and Xerox Corporation.

The 2011 Summit drew attendees from 40 countries including Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Egypt, El Salvador, France, Germany, Ghana, Guatamala, India, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Nicaragua, Nigeria, Norway, Philippines, Poland, Romania, Russian Federation, Singapore, South Africa, Spain, Sri Lanka, Sweden, Thailand, United Arab Emirates, United Kingdom, Uruguay and Venezuela.

The educational tracks were excellent. The networking opportunities were superb. We are already planning on attending future summits and look forward to getting more involved next year." 
                                                                                   – Diana Rohni LaVigne, Head of Global Communications, Nair & Co. 

Who speaks?

Summit speakers are drawn from both within and outside the field of outsourcing. Global business leaders have included John Sculley, former CEO Apple Computers, Gary Wendt, former president, chairman and CEO of GE Capital Services, and Fred Brown, past chair, the American Hospital Association. Robert Reich, former U.S. Secretary of Labor, and vice presidential nominee Jack Kemp have addressed Summit delegates.  Executives from General Motors, Microsoft, Northwest Airlines, United Technologies and many other global firms have shared their business experiences. And, leading advisors from Booz Allen Hamilton, McKinsey & Co., neoIT, PricewaterhouseCoopers, Simmons & Simmons and others have shared the insights and advice they are giving their customers.        

A great event. The speakers, attendees and organization are all world-class.You can not be in this industry and miss The Outsourcing World Summit.                                                                                                    – Summit Delegate

Request information on sponsoring, exhibiting and attending.