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The event was a huge success - thanks to all who participated in the first-ever Latin American Outsourcing Summit!
The 2011 IAOP Latin American Outsourcing Summit was a first-of-its-kind global event that brought the thought-leadership and global network of the International Association of Outsourcing Professionals® (IAOP®) together with leaders from across the Latin American business community. The result was an exceptional opportunity for individuals and organizations involved in outsourcing as customers, providers, and advisors to both understand and leverage the explosion of outsourcing taking place across the region.
THE PROGRAM
Organizations such as Accenture; Bancolombia; Baker & McKenzie; Capgemini; CB Richard Ellis; Colliers International; Colombia’s Ministry of Commerce, Industry and Tourism; Heineken; ITSqc; Johnson & Johnson; Matryzel Consulting; Nearshore Americas; neoGroup; Morrison & Foerster; PwC; SABMiller; Softtek; Teleperformance; Zona Franca Bogota; and many others participated. The president of Colombia, Juan Manuel Santos personally addressed delegates.
In addition to main session keynotes, three in-depth tracks allowed delegates to build an event that fit their particular needs and interests.
• Track One featured real-life outsourcing customer experiences, giving delegates the chance to learn first-
hand from the experiences of customer organizations across the globe.
• Track Two focused on how we benefit from outsourcing. Geared toward those individuals charged with
making outsourcing work for their organizations, the track delved into the challenges of doing multi-country
outsourcing deals, opportunities in global outsourcing and developing globally-competitive talent.
• Track Three explored the future of outsourcing in Latin America with sessions designed to dig deeper into
the various countries, what’s happening there today, and most importantly, what the experts expect to happen
over the next 24 to 36 months.
As the only global association working across the outsourcing spectrum — from technology to BPO, to real estate and facilities services — and across the full range of industries and locations, IAOP is able to bring together a network of experts unmatched within the field.
With ANDI as our partner, the support of the Colombian government, and Cartagena as the backdrop, this event unlocked the power of outsourcing for all of Latin America and for the global community of outsourcing professionals.
For more information on future Latin American Outsourcing Summits, email info@iaop.org. |
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