San Francisco Chapter Co-Chair
People, Process, Performance
The Standard of Excellence in Outsourcing
#1 Ranked Customer Experience Management Provider
The Outsourcing World Summit®, IAOP’s annual global gathering, is where outsourcing customers, providers, advisors and academics come together. Game-changing ideas are shared. The latest trends and opportunities are identified. And, hundreds of millions of dollars of business deals are initiated and made.
First produced in 1998, the Summit has been held more than 30 times on five continents and is renowned for the quality of its speakers and the depth and breadth of its educational programs. The Summit is keynoted by top business, academic and government leaders, and complemented by over 50 in-depth breakout sessions, case studies and workshops.
Join IAOP, your colleagues and peers on February 15-17, 2016 at Disney's Yacht & Beach Club Resort & Conference Center in Lake Buena Vista Florida for the 19th edition of the Summit as we continue this tradition of excellence.
"I have been to several conferences and this one was one of the best I have attended. The networking is awesome."
~Thomas Rolling, Farmers Insurance
Over 800 delegates attend this annual event, including: CEOs, COOs, CFOs and other members of the corporate ‘C-Suite”; Directors and Managers, Professionals from HR, Finance, Purchasing, Legal, Administration, IT, Facilities, Manufacturing, Logistics, Service Delivery and related business functions; Entrepreneurs building the businesses of the future; Investors, Analysts and Academics; Consultants and Corporate Advisors; Government Officials and Policy Influencers; Marketing, Sales, and Delivery Professionals from across the sourcing industry.
Over 40 countries were represented at the 2015 Summit including Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Egypt, El Salvador, France, Germany, Ghana, Guatemala, India, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Nicaragua, Nigeria, Norway, Philippines, Poland, Romania, Russian Federation, Serbia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Thailand, United Arab Emirates, United Kingdom, Uruguay and Venezuela.
“I wasn’t sure what to expect at my first IAOP Summit so I’m very happy to say I met some great people, enhanced my existing outsourcing skills, learned some new ones and am motivated to become COP qualified this year! Thank you!"
~Stephanie Clark, Zurich Insurance
From companies like:
Accenture, ACE Insurance, Air Canada, Allstate Insurance, Alsbridge, American Express, Ancestry.com, Applied Materials, Aramark, Assurant, AstraZeneca, Asurion, AT&T, Best Buy, Birlasoft, Bleum, BCBSFL, Blue Shield of California, Boeing, Boston Scientific, Boston University, Brasscom, Bristol-Myers Squibb, Canadian Broadcasting Company, Canon, Capgemini, Cassidy Turley, CBRE, CGI, Citi, Colliers International, Comcast, Compass Group, Deloitte Consulting, Diebold, Discover Financial Services, Disney, Duke Energy, Duke University, Ernst & Young, Fannie Mae, Fasken Martineau DuMoulin, Foley & Lardner, GASSCOM/E.Services Africa, GE Capital, General Motors, Genpact, Goodyear, GoDaddy, Gorrissen Federspiel, Guardian Life, HBC, HCL, Hess, Hotwire.com, HP, Humana, IBM, Infosys, Intel, Intetics, Manulife Financial, John Hancock Financial Services (Manulife), Johnson & Johnson Consumer Group, Jones Lang LaSalle, KellyOCG, Kimberly-Clark, Kirkland & Ellis, Kodak, KPMG, Kraft Foods, Luxoft, Marsh & McLennan, Mattel, McGraw-Hill Companies, Merck, MetLife, MexicoIT, Microsoft, Molson Coors, Morrison & Foerster, Neo Group, Neusoft, Nike, Nordea Bank, Northern Trust, Orange Business Services, PepsiCo, PETCO, Pillsbury Winthrop Shaw Pittman, Pitney Bowes, PNC Bank, UTC Aerospace Systems, Procter & Gamble, Prudential, Qantas Airlines, Rio Tinto, Sprint, State Farm, State Street, Stefanini, Strategy&, Symantec, TCS, Teleperformance, The Hartford, Thomson Reuters, Time Inc Custom Content, Time Warner, TransUnion , USAA, Union Bank, Viacom, Vodafone , Walmart, Walgreens, Washington Gas, Wells Fargo, Western Union, Whirlpool, Wipro Technologies, Zurich Insurance and more!
Summit speakers are drawn from both within and outside the field of outsourcing. Global business leaders have included John Sculley, former CEO, Apple Computers, Gary Wendt, former president, chairman and CEO of GE Capital Services, and Fred Brown, past chair, the American Hospital Association. Robert Reich, former U.S. Secretary of Labor, and vice presidential nominee Jack Kemp have addressed Summit delegates. Executives from General Motors, Microsoft, Sprint, Accenture and many other global firms have shared their business experiences. And, leading advisors from Kirkland & Ellis LLP, Booz & Co., PwC, and others have shared the insights and advice they are giving their customers.
“This event continues to be a valuable source for information exchange and networking. The inclusion of customers, providers and advisors at the same venue is unique and adds to a rich diversity of thought and true collaboration.”
~Mary Lewis, Sprint Corporation
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