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Accelerating success.

Accelerating success.

Everest Group

Everest Group



Canada Chapter Chair

Canada Chapter Chair

Chair of the New England Chapter

Chair of the New England Chapter

 

CREATING A TEAM OF CERTIFIED OUTSOURCING PROFESSIONALS 

THE TOP 5 REASONS YOU SHOULD BE CERTIFYING YOUR EMPLOYEES

PREPARE YOUR TEAM TO NAVIGATE THE SEA OF REGULATIONS

Organizations that work with Certified Outsourcing Professionals (COP) can expect better, more consistent results specifically because these professionals have demonstrated – against an independently developed set of industry-wide standards – their experience and knowledge. A team of establshed Certified Outsourcing Professionals establishing:

  • A more productive and highly trained workforce with unmatched skill set expertise 
  • Prestige and a known commitment to excellence for organizations that employ COPs and adopt the COP program  
  • That when certified outsourcing professionals come together around the table they share a common lexicon and a common approach to achieving the value the customer organization is seeking 
  • Validation of actual experience, thereby ensuring that recognized professionals are deserving of the credit since the certification is a reflection of an individual’s ability to influence positive outcomes within an organizations sourcing engagements. 
  • The COP program traverses mid-management to top management levels, requiring decision-making skills, seniority with experience, and specialist knowledge of risks and impacts organizations bring to the table with initiatives.
Questions? For more information on how to certify your team, email copprogramservices@iaop.org.

Organizations That Have Embraced the Certified Outsourcing Professional Certification



 
 
 
EY Ernst Young logo

A sample of organizations that have embraced training and certification through IAOP in order to achieve professional and organizational excellence throughout the outsourcing industry.


 

 
“The COP program was selected due to its global recognition and application across all of our
outsourcing practices,” said Teresa Carroll, Sr. Vice President and Centers of Excellence and
General Manager, KellyOCG. “The program reinforces Kelly’s knowledge of the outsourcing
marketplace and furthers our change management expertise as we continue to architect and
deliver innovative workforce solutions to our clients.”

COP DESIGNATION

The COP designation is a point based certification for those with both knowledge and experience in the end-to-end process of outsourcing. Learn more here.

aCOP DESIGNATION

The aCOP designation is a knowledge based designation for teams who may not have the full experience points to become a COP. Learn more here

ADVANCED COP CERTIFICATIONS

Already have COPs? Create experts in specialized fields with an advanced COP designation. Learn more here.

COS FAMILY OF CERTIFICATIONS

The Certified Outsourcing SpecialistTM (COS) family of certifications recognizes teams primarily involved in the delivery of outsourcing services. Learn more here.

TESTIMONIALS

“Being a COP to me I think helps others to have more confidence in what I do and bring to the relationship. It says I care enough to study and keep up on my industry as It changing so I can bring the most current knowledge and best practices to my clients.” - Jean Hansen, COP, Firstsource Solutions   

Read additional testimonials here

IAOP PARTNER APPROVED CERTIFICATIONS

IAOP is concerned with all aspects of outsourcing on a global level. Our corporate and professional members are diverse in size, industry, region and service focus. Through our member feedback from surveys, research, and chapter and event activity, we endeavor to continue expanding our certifications to better enhance the value of our organization to all of our members. With this goal in mind, IAOP has formed unique, multi-dimensional relationships through its partner program.  Click here to learn more.


 
   
   





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