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COVID TIMES PROVE CRITICAL IMPORTANCE OF PARTNERSHIPS  Strategic partnerships between customers and trusted providers have always been key to outsourcing success.  COVID-19 has put these relationships to the test as customers are relying more and more on suppliers to perform critical work and deliver innovation during a time when both parties are faced with new challenges never seen before.   Many alliances between buyers/advisors and providers are withstanding the extraordinary pressures and proving to be more essential than ever during this global pandemic. 




CSR Grows in Importance
More Companies Demonstrate Excellence


Impact Sourcing Continues During Coronavirus
Safety of Employees are Key Focus During New Times


COVID Impact on Work and the Workplace
An Interview with Colliers' workplace expert, Kate North


Datrose Shares Their Expertise
New opportunities in veteran hiring and storage solutions for touchless delivery


Together, Stronger
A Message from IAOP’s CEO During COVID-19


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 Public Article Electronic Signatures and E-Signing Platforms | Given the COVID-19 pandemic and associated social distancing rules and increase in home working, face-to-face signing of documents and deeds in wet-ink is no longer practical and poses a risk to public health. Thus the adoption of e-signing platforms has been accelerated. Many of our clients are already using the basic solutions on a daily basis, others are engaging significant exercises to implement platforms and update their policies and procedures to adapt to this new way of working, all of them are probably receiving requests from third parties to execute documents by electronic means – so will be interested to assess the associated risks. More »

 Public Article The Frictionless Enterprise | Innovation Nation is Capgemini’s Business Services bi-annual magazine that looks at the technological advances we have made recently in various business sectors. This edition focuses on how Capgemini implements ways to detect, prevent, and overcome frictions in our clients’ business operations, delivering enhanced business outcomes in a value-focused way. This enables our clients to move towards realizing – what we call – “The Frictionless Enterprise.” Through the articles in this special edition, the Business Services leadership explains the concept of the Frictionless Enterprise and how we are leveraging our latest thinking, organizational design, and intelligent solutions to achieve our goal of delivering effortless, touchless, and “frictionless” operations for our clients. Also, hear from Capgemini’s Business Services leadership on the role automated, best-in-class finance and accounting, supply chain, and human resources processes can play in responding rapidly to our clients’ changing requirements, to deliver specific business outcomes and a more resilient, frictionless future in a value-focused way. More »

 Public Article Building an AI business strategy | Thinking of implementing AI in your organization? Clear objectives, the right level of investment, and a solid governance model are crucial to developing an AI-first business strategy. To learn more, read a blog by Lee Beardmore (Vice President and Chief Innovation Officer, Capgemini’s Business Services). More »

 Public Article Vietnam is Booming | More »

 Public Article With Spin-off, IBM Finally Embraces a Cloud and AI-first Future | IBM caused a stir in the market when it announced its plan to spin off the managed infrastructure services business of its Global Technology Services (GTS) division. The move is in line with new CEO Arvind Krishna’s strategy for laser-sharp focus on the cloud and AI business – the cornerstone of IBM’s next phase of growth. With this move, IBM can position itself as partner of choice with complete focus on helping enterprises succeed in a post-digital transformation era through its hybrid cloud and AI capabilities. In this viewpoint, we explore developments in both the market and within IBM that led to this move and discuss potential impacts for IBM clients. More »

 Public Article Impact of COVID-19 Beyond WFH: The Future of Delivery and Locations Strategies | Summary: It’s no secret that COVID-19 has been one of the most significant disruptors of our time – and global services delivery has not escaped the impact. In this webinar, we move beyond commiseration and conjecture and provide a fact-based view of the already-visible effects of the pandemic based on our extensive tracking of outsourcing deals, new global business / shared services centers, location-specific trends, and service provider developments. Our experts take a deep dive into the implications of these developments on your future delivery and locations strategies, such as key changes to delivery portfolios, trends in onshoring vs. offshoring, locations portfolio consolidation vs. diversification, rise in large scale hubs vs. small scale centers, and adoption of a remote / work from home delivery model. The webinar also provides perspectives on how your organization can benefit from a design-principles-led locations portfolio approach to account for the increasing complexity of locations decisions. More »


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