JOIN TODAY | |

PULSE CENTRAL IAOP'S KNOWLEDGE CENTER

Click the magnifying glass icon at the top right of your screen to search IAOP's website using Google Search. Use the Knowledge Index option to optimize your search by industry, function, topic, etc. on articles in IAOP's archives. 

Pent-optimism Will Lead to a Bust-Loose Second Half of ’21
Everest Group Research Demonstrates Resiliency of Industry and Bright Outlook  

In opening OWS21, IAOP CEO Debi Hamill noted, “we are nothing, if not resilient.” 

And the latest findings presented by research partner, Everest Group on the impact of COVID-19 on the global economy demonstrated our industry’s ability to withstand the ups and downs of the past year. As further testimony of the constant need to adapt to change, Michel Janssen, Chief Research Officer, Everest Group, made his video keynote presentation from Dallas, Texas, during historic winter ice storms that left him without regular power.   

Read more...

LATEST CONTENT

1

Leadership Hall of Fame Profile: Middle America Sourcing Star Monty Hamilton
CEO Makes an Impact in Communities Close to Home

2

Leadership Hall of Fame Profile: Women Leadership Champion Marsha Clark
Former EDS Executive Finds Calling from Corporate Career

3

Leadership Hall of Fame Profile: Mars Mentor Angela Mangiapane
GBS Leader Lives the Company’s Values

4

Putting the Impact Sourcing Pieces Together
What Role Providers, Advisors and Buyers Can Play

5

OWS21: The IAOP Community Prevailed
A Message from IAOP’s CEO, Debi Hamill

KNOWLEDGE CENTER LEAD ARTICLES


Public Article Public Article Free Associate Membership Required Free Associate Membership Required Professional Membership Required Professional Membership Required

 Public Article Employment Outsourcing Models | Global/local expansion and the need to address talent shortage are the primary organizational drivers for outsourcing HR administration services. Organizations wanting to expand their presence into new markets for competitive advantage or those looking to gain access to a wider talent pool incur a substantial cost, coupled with risks and challenges in setting up a new entity in the selected geography and recruiting and onboarding employees. As enterprises look to navigate this amplifying administrative burden to address their growth aspirations, models beyond traditional HR outsourcing, such as Professional Employer Organization (PEO), Employer of Record (EOR), and staffing, are rapidly growing in prominence. In this study, we look at the various ways in which enterprises engage with third-party service providers beyond the traditional HR BPO model across permanent and temporary talent. More »

 Public Article 5 Outsourcing Pricing Trends in a Post-Pandemic World | How has the pandemic impacted outsourcing pricing and what do enterprises need to know for 2021? Now is the time to reassess and adjust, but understanding the current pricing environment is the first step. In this webinar replay/deck, Everest Group’s Michel Janssen, Chief Research Officer, Abhishek Sharma, Partner, and Ricky Sundrani, Vice President, discuss how outsourcing contracting and pricing trends have evolved as a result of the pandemic, strategies to plan for the future, and how to ensure commercial competitiveness. The session answers the following questions: What outsourcing contracting and pricing trends have changed over the past year? How has the pandemic impacted pricing in application services, infrastructure services, and business process outsourcing (BPO) services? What are key pricing themes to keep in mind when planning for the future? More »

 Public Article Workforce and Delivery Location Strategies: What to Aim For in 2021 | Despite being a year of rough waters for most industries, global delivery locations and delivery center set-ups saw trends of growth throughout 2020. In this webinar replay/deck, Everest Group’s Michel Janssen, Chief Research Officer, and Anurag Srivastava, Vice President, were joined by senior workforce and locations strategy practitioner Daniel Rose, Head of Strategy and Operations at Novartis, and Rajat Bhatnagar, Extended Workforce Solutions Business Partner at Google, for a 360-degree perspective on global workforce and delivery locations strategies — including what changed in 2020 and what to aim for in 2021. They discussed The effects of COVID-19 on global workforce and delivery locations strategies Leveraging offshore vs. nearshore vs. onshore locations Implementing hub-and spoke or centers of excellence (CoE) models The impacts of work from home (WFH) on real estate and how it compares to flexible office space trends Trends in leveraging alternative talent models More »

 Free Associate Membership Required Returning to Work Will Mean More Space, Fewer People and Many Possibilities | More »

 Free Associate Membership Required GOV20 Speakers Demonstrate How to Transform Governance in the COVID Era | More »

 Public Article IAOP Joins with Tent to Advance Hiring of Refugees and Impact Sourcing | More »

FEATURED CATEGORIES


Public Article Public Article Free Associate Membership Required Free Associate Membership Required Professional Membership Required Professional Membership Required
IAOP Chapter Proceedings »Business & Sourcing Strategy »Sourcing Innovation »Governing and Managing Outsourcing »Nearshore & Offshore »
Sourcing 101 »Outsourcing Research »Macro-View »For Providers... Building for Success »Outsourcing's Global Value »

© 2021 IAOP® All Rights Reserved. IAOP, Certified Outsourcing Professionals®, The Outsourcing World Summit® and The Global Outsourcing 100® are registered trademarks of IAOP.