IAOP - The 2007 Outsourcing World Summit

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*“...a top notch event! Even with high expectations, I was really impressed by the conference, the speakers and the attendees.”*				*“...a top notch event! Even with high expectations, I was really impressed by the conference, the speakers and the attendees.”*
The International Association of Outsourcing Professionals (IAOP) in association with FORTUNE® Custom Projects is pleased to present a very special event, the 10th anniversary edition of its world-renowned conference series – The Outsourcing World Summit. The 2007 Outsourcing World Summit will be held February 19-21, 2007 at the one of the world’s most exquisite desert locations, the Loews Lake Las Vegas Resort, located just a few miles from downtown Las Vegas.
The theme for The 2007 Outsourcing World Summit is *Winning in The Global Knowledge Space. As business has gone global, companies have come to realize that they need to win not only in the global marketplace but also in the global knowledge space. This means attracting the best partners and tapping the best minds anywhere in the world, and then rapidly synthesizing and deploying the new ideas, and new ways of doing business that result. With outsourcing as the overarching framework for achieving this, delegates will come away with a clear roadmap forward for success in this new world of business. THE PROGRAM* Download the Full Summit Brochure PRE- AND POST CONFERENCE WORKSHOPS KEYNOTE SESSIONS Learn from World-Renowned Speakers and Top Practitioners...
		Winning in Today’s Global Knowledge Space Michael Corbett, Chairman, IAOP As business has gone global, companies have come to realize that they need to win not only in the global marketplace but also in the global knowledge space. This means attracting the best partners and tapping the best minds anywhere in the world, and then rapidly synthesizing and deploying the new ideas, and new ways of doing business that result. Mike Corbett provides delegates a clear roadmap forward for success in this new world of business.			SOCIAL & NETWORKING EVENTS Sunday Evening, Februay 18^th Early Registration Champagne Welcome - Stop by the registration desk on Sunday evening, pick up your Summit Guide and help us toast our 10th Anniversary! Monday February 19^th IAOP Chapter Open House - a unique opportunity for IAOP members and non-members alike to meet and learn about the association's global chapter network. IAOP Members Luncheon showcasing Certified Outsourcing Professionals (COPs). Opening of the Summit's Exhibition Hall with Welcome Reception, hosted by LASON Vegas Night complimentary transportation to and from the strip. Tuesday February 20^th Networking Breakfast in the Exhibition Hall Invitation-Only Small Group Private Breakfasts - ask for details Outsourcing Hall of Fame Awards Luncheon - Join IAOP in honoring 2007's Outsourcing Hall of Fame award recipients. Cocktail Reception in the Exhibition Hall, hosted by Hexaware. Champagne toast to The 2007 Global Outsourcing 100 IAOP Members Networking Event* Fellow IAOP members are invited to a Wine & Cheese Hospitality Suite between 6:30 pm and 9:00 pm, hosted by RampRate. It will feature good wine, good food and good conversation. This is the place for IAOP members to be on Tuesday night! Wednesday February 21^th Birds-of-a-Feather Networking Breakfast gives delegates a unique opportunity to explore areas of shared interest with fellow professionals from around the world It’s a Wrap Luncheon… A great opportunity to set up next steps with clients, providers, and advisors met over the Summit's 3 days. Private Golf Outing* - Enjoy a relaxing round of golf at the Jack Nicklaus designed Lake Las Vegas' Reflection Bay Golf Club. *Additional fee applies
		An Ongoing Shared Service Evolution Marta Foster, Vice President Business Solutions, Procter & Gamble Formed from a vision of consolidation and cost cutting, P&G's Global Shared Service organization has in its short life span become so much more. One of the largest Shared Services in the world, GBS has undergone several major "evolutions" in just its first seven years, including a year with 4 major outsourcing partnerships. Plans for more change are in the works. The reason? P&G's vision is that for a Shared Service to remain a strategic advantage, it must continue to refine, refocus and rethink its playing field.
		Breaking From the Pack in today's Copycat Economy Oren Harari, Best-Selling Author, and Business Visionary Drawing from his new book Break From the Pack: How to Compete in a Copycat Economy , Dr. Harari discusses the realities, and opportunities, of the global knowledge marketplace -- where organizational assets like innovation, speed, agility, talent, and competencies trump sheer size, scope, mass, volume and physical assets. Through examples from across the world of business, he'll explain how leaders need to approach their enterprises differently and chart new strategic paths.
		Outsourcing's New Global Deal Model David Barrett, Partner, Simmons & Simmons Winning in the global knowledge space takes new types of deal structures that allow ideas and people to flow seamlessly across company boundaries. At the same time, all parties to the relationship need to be able to share in both the risks and rewards of setting and achieving exceptional goals. As one of the top legal advisors in this new global landscape, David Barrett shows how this can be done and the perils facing those that don't get it right.
		How Services Globalization is Futurizing the Corporation Atul Vashistha, Chairman & CEO, neoIT Services globalization - an evolution of offshoring and a more sophisticated approach to leveraging emerging markets - will impact how corporations look in the future. Atul discusses the profile of these Futurized Corporations, their building blocks and how specific organizations right now are capitalizing on services globalization to gain unmatched competitive advantages in their markets.
		The Power-Link Between Innovation and the Globalization of Talent Chris Disher, Vice President, Booz Allen Hamilton Contrary to conventional wisdom that innovative activities constitute the core of a firm's differentiation and value creation, Duke-BAH Offshore Research Network (ORN) survey data shows that product development offshoring has grown tremendously over the last 5 to 10 years. In his talk, Chris explores in depth the implications of this trend for developing firm-wide outsourcing strategies as well as several successful examples of companies that are acting on this trend to capture minds and markets.
		COP Roundtable: How Outsourcing is Changing Where and How People Work Chaired by: Jagdish Dalal, COP, Principal, JDalal Associates, LLC Panel includes: • Cynthia J. Kearney, COP, Vice President Global Pharmaceutical R&D, Johnson & Johnson PRD L.L.C. • Jean-François Poisson, COP, GM Contract Management, Bell Canada • Joann Martin, PMP, COP, Director of Strategic Alliances/BPO, PBI - Global Business Process • John Maher, Executive Vice President, Corporate Solutions, Colliers International The global knowledge space is changing where and how people work. (It's certainly making what you know far more important than where you are and maybe even more important than who you know.) Certified Outsourcing Professionals (COPs) are at the forefront of this change and in this panel they'll share their insights into this new world of business and how it's affecting everyone all around the world.
EDUCATIONAL TRACK SESSIONS Download the Full Summit Brochure Six Cutting-Edge Tracks address the hottest topics in the world of outsourcing and what you need to know to achieve success! TRACK ONE: Leadership Across the Outsourcing Lifecycle • End-to-End Challenges of Designing, Leading, and Managing Outsourcing Initiatives Darren Dasburg, COP, Managing Partner, Cinteger (Track Chair) • An Outsourcing Business Case Outline Jean-François Poisson, COP, GM Contract Management, Bell Canada • Contractual and Legal Issues - Something Old, Something New Stephen Johnson and Neil S. Hirshman, P.C., Partners; and Min Wang, Associate; Kirkland & Ellis LLP • Renegotiations: How to Use Renegotiating your Outsourcing Deal as an Effective Management Tool Peter Brudenall, Partner, Simmons & Simmons • Managing Outsourcing Success in a Multi-Vendor Environment Brad Rubin, Director of Operations, TransUnion Interactive • A Bank of America Case Study Manal Lopez, Vice President, Bank of America Keith Wyche, President, US Operations Pitney Bowes • Connected Sourcing: A New Strategy Agenda Matt Shocklee, Managing Director, PwC David Ticoll, strategist, research executive and policy advisor • Best Practices in Offshoring for SMEs Uttiya Dasgupta, President, OMNISPAN LLC TRACK TWO: Global Destinations • The Emergence of Services GlobalizationSM Eugene Kublanov, Managing Director & COO, neoIT (Track Chair) • An Insider’s Look at ONe of Today’s Hottest Nearshore Locations: Central America Juan Carlos Pereira, Executive Director, ProNicaragua • Educating the World on the Benefits of Outsourcing to Malaysia Dan E. Khoo, Vice President – Business Strategy and Transformation, CEO’s Office Multimedia Developement Corporation (MDeC) • Case Study: Neusoft and Carefx Corperation in Healthcare Product Development Dr. Zhang Ping, CTO of Carefx Walter Fang, VP & CTO of Neusoft • Global Destinations: North, Central & South America Join IAOP Corporate Member Atlantic Canada Atlantique, North Dakota Department of Commerce, Hewlett- Packard Mexico and other panelists from the world’s major destinations as they explain the benefits of Outsourcing on-shore and near-shore. • Emerging Global Destinations Panel Moderated by Dr. Tina Dacin, Queen’s School of Business (Canada) E. Marie Shantz Professor of Strategy & Organizational Behavior and 2007 Global Outsourcing 100 judge, this panel discussion features IAOP Corporate Members Rhonda Ltd. and Starsoft Labs, representing Russia, and other representatives from the hottest strategic locations around the globe for this interactive panel discussion. TRACK THREE: Emerging Concepts • Build to Purpose: Taking Governance and Relationship Management to the Next Level Danny Ertel, Partner, Vantage Partners (Track Chair) • Achieving Business Value from Outsourcing: A SMS/800 Case Study Maureen Callan, SMS/800 Al Binford, Vice President, Unisys Corporation • Key Findings from The Offshoring Research Network (ORN) at Duke University Chris Disher, COP, Vice President, Booz Allen Hamilton and Arie Lewin, Director, Duke University, The Fuqua School of Business • Revenue Cycle Management in the Virtual Captive^SM Context Regina Paolillo, Senior Vice President, Genpact • Outsourcing’s Generation Next Bill Metz, COP, IT External Business Development Manager, Procter & Gamble • Utility Computing Solutions: Advanced Pricing Options for Maximum Agility Randy Vetter, Director, HP Services, HP TRACK FOUR: Today’s Top Functions for Outsourcing • Knowledge Process Outsourcing Cynthia J. Kearney, COP, Vice President Global Pharmaceutical R&D, Johnson & Johnson PRD L.L.C. (Track Chair) • Building a Partnership: Deliver End-to-End Services Brett Flinchum, SVP of Customer Operations, Covad Communications V. Prasanna Kumar, Sr. Vice President & COO, US Operations, HTMT • UPS-Colliers: Collaborating to Win Phil Thomison, VP of Global Development, UPS John Maher, Executive Vice President, Corporate Solutions, Colliers International Brandon Mann, Senior Vice President, Principal, Colliers International • Information Technology Outsourcing: The Cisco Way Samu Devarajan, Managing Director, Cisco Systems • Automating the Back Office Functions to Streamline Business Processes Sue Stallings, Director of Marketing, LASON • Outsourcing as an Integral Part of Business Strategy – Maximizing Long Term Advantage Eric Martinez, Jr., Executive Vice President, Utility Operations, AGL Resources Hoshedar Contractor, Vice President & Business Unit Head , Wipro BPO TRACK FIVE: Today’s Top Industries for Outsourcing • Outsourcing Tipping Point - Are We There Yet? Jag Dalal, COP, Principal, JDalal Associates LLC (Track Chair) • The State of the Airline Industry Robert Kane, Mercator Dubai • How BMS has Become a Leader in Pharmaceutical Outsourcing Nancy Perrine, Bristol Myers Squibb and Vicki Tauscher Phelan, Director Life Sciences, Equa Terra • Collaborative Core - A New Trend in the Telecommunications Industry Sanjay Gupta, Senior VP Telecom Solutions, Wipro Technologies • Financial Services Offshoring: Models, Capabilities, and Risks Arun Jethmalani, Chief Executive Officer, ValueNotes Database Private Ltd. TRACK SIX: Winning Provider Strategies • Transforming the Marketing & Sales Rivalry into Partnership & Profit Bill Hall, President, Pretium Partners (Track Chair) Steve Welch, VP Sales, ATS • How Outsourcing Providers can Capture Profits and Manage Today’s Growing Risk David Perotti, Vice President, Global Account Start-Up, EDS and Joseph Rizzo, US Technology Sector Leader, PricewaterhouseCoopers • Midmarket Companies and Outsourcing Ram Iyer, CEO, Argea • Managing a Talent Pool: How to Attract, Grow, and Retain Talent Eric Rongley, CEO, Bleum Program as of October 15, 2006. Schedule, speakers, and topics subject to change. *Workshops & COP Training Click here for more detailed information (Pre- and Post-Conference limited space sessions) #1 For Customers Only Lessons Learned from ORN Case Studies Faculty: Arie Lewin, Lead Investigator, Professor, Duke University Fuqua School of Business and Director, CIBER; and Jeff Russell, Project Co-Director, Duke University CIBER, Fuqua School of Business ------------------------------------- #2 For Providers Only How to Win Deals in the Rapidly Changing World of Outsourcing: Critical Success Factors for Vendor/Customer Collaboration and Innovation to Grow Business Faculty: Dr. Gad J. Selig, PMP, COP, Managing Partner of GPS Group, Inc.; Associate Professor of Marketing and Technology at the University of Bridgeport Panelists: Hank Zupnick, CIO, GE Commercial Finance, Real Estate Joann Martin, PMP, COP, Director of Strategic Alliances/BPO, PBI - Global Business Process Joe Hogan, COP, Vice President Strategic Programs, Unisys TBD, Wipro --------------------------------------- #3 For Customers, Providers and Advisors Certified Outsourcing Professional (COP) Preparation Class Faculty:** Christina Powers, Executive Director, IAOP *Additional fee applies
Who Attends?
			Accenture, Amgen, Aramark, Bank of Canada, Bell Canada, Boeing, Cardinal Health, Cisco Systems, Computer Sciences Corporation, D&B, Gateway, EDS, GlaxoSmithKline, Google, Honda, HP, IBM, IKON, Johnson Controls, Johnson & Johnson, JPMorganChase, Kirkland & Ellis, KPMG, Perot Systems, Pitney Bowes, Procter & Gamble, Rolls-Royce Corporation, Shaw Pitman, State Farm, TPI, Unisys, United Technologies, Washington Mutual Bank, Waterford Wedgwood, Xerox and hundreds more companies from around the world attend the Summit.
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