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People, Process, Performance

People, Process, Performance





Softtek

Softtek



Canada Chapter Chair

Canada Chapter Chair

 
COP Master Class
By: IAOP


Whether your objective is to arm your team with the skills and tools necessary to improve outcomes with your strategic partnerships and outsourcing relationships or get your team certified, the COP Master Class is the soup to nuts course geared to prepare professionals at every level with an intensive learning experience on the state-of-the-art, end-to-end process for success.  The COP Master Class provides in-depth coverage of the OPBOK’s 10 standard categories, including hundreds of specific standards and elements of the standards.

Individuals who complete the course will not only be one step away from aCOP designation as well as earn 75 points toward their COP designation.

IAOP offers several options for course delivery as well as customized training to suit your needs: 

  • COP Master Class Online
  • COP Master Class Live
  • On-Site COP Master Class
  • Customized Corporate Training
  • COP Program Elements Licensing

For more information and a consultation on the best route for your compnay, please call Scott Douglas at +1.845.452.0600 ext. 109 or email info@iaop.org.
 
Note: For in-person classes and trainings are taught in English. Attendance is limited to 20 students per class.
 
"The standardization and structure that IAOP has created and presented this week is just what this industry needs. Get on board or you're going to get left behind."   ~Ramiza Sipilovic, Manager, Customer Service International Service Network Partners, American Express
 

For more information on the COP Master Class, email copprogramservices@iaop.org.

 






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