Seventy-six percent of recently surveyed organizations said that they plan to change their service provider portfolios in 2021.

This push is stemming from an acute awareness of risk, changing needs due to digital transformation, and cost-cutting initiatives – driving organizations to consolidate the supply base while focusing on needed niche skills.

In this webinar, our speakers will spotlight key outsourcing topics and trends for 2021, including:

• The ideal service provider mix and how it should vary across categories
• Changes organizations are making to their supplier portfolios and what is yielding the best results
• Where enterprises are using service providers and at what scale
• Organizational strategies when selecting Tier 1 vs. Tier 2 providers
• Strategies for organization’s specialist providers