Root Analysis & Best Practices to Uplift Low C-SAT in 4 Months

The client is one of Egypt’s largest banks in terms of assets, deposits, loans, bank-capital, number of total branches, and employees. It was founded in 1920 and owns and operates more than 500 electronically connected local branches, including 5 branches in the United Arab Emirates, one in France, in addition to regional and global existence in Lebanon, Germany, and a worldwide network of correspondents.