IAOP - MAYKOR Joins Outsourcing Associations IAOP and ASTRA

MAYKOR Joins Outsourcing Associations IAOP and ASTRA

Moscow, Russia, March 7, 2013 – MAYKOR, a Russian national-scale IT service provider, has become a corporate member of the International Association of Outsourcing Professionals® (IAOP®) through a special affiliate program with ASTRA Association.

In recent years a growing number of businesses have increased their outsourcing of functions or expanded the mix of services acquired from third parties. In 2012, newcomer Maykor saw a speedy growth while the group actively pursued the acquisition of attractive local service assets, allowing MAYKOR's outsourcing business to report a growth of 67 percent.

"Services outsourcing which includes Information Technology Outsourcing (ITO), Businesss Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) is accelerating worldwide and especially in Eastern Europe and Russia specifically,” said Matt Shocklee, COP, IAOP Managing Director and Global Ambassador.” IAOP is delighted to have MAYKOR recently join the Association as a Corporate Member of the Association and active contributor to the IAOP Russia Chapter. MAYKOR is a leader across the region in Information Technology Infrastructure Outsourcing. IAOP looks forward to working with MAYKOR and other IAOP corporate members to share best practices in IT infrastructure outsourcing through IAOP’s IT Infrastructure chapter and other IAOP programs worldwide."

According to market analysts, the maintenance of IT infrastructure of multi-branch companies was the most popular outsourcing service in Russia last year. Seventy percent of such companies were looking for a one-stop-shop service provider capable of covering all their outlets, such as MAYKOR with its unique network of 83 branches and 400 service offices effectively covering all regions of the Russian Federation.

“With country-wide coverage in place, MAYKOR feels that IT outsourcing and hardware maintenance have a great growth potential in the years to come, said Sergey Sulgin, MAYKOR President. “Close cooperation with IAOP and ASTRA Industrial associations will give us deep insight into the trends and best practices of the outsourcing industry, both globally and locally, so we can improve our competitive edge in the IT services sector.”

“Joining of a new partner with strong practical expertise in IT outsourcing is going to strengthen ASTRA market leadership to help our partners to develop their outsourcing practices here in Russia and globally,” said Sergei Makedonski, ASTRA President. “This will also contribute to shape the Russian outsourcing industry, ultimately making the Russian economy more efficient and competitive.”

About MAYKOR
MAYKOR is the largest group of companies in the Russian service and outsourcing market, and a specialized provider of integrated maintenance services for IT equipment, building utility systems and business applications. MAYKOR’s mission is to provide effective infrastructure maintenance and development services for large and medium-sized businesses country-wide. The MAYKOR Group unites such companies as NST, CRT Service, Expertek and BetterFly Services that have been on the IT market for more than 13 years. With our own nationwide network of 83 branches and 400 local offices, MAYKOR is an one-stop-shop service provider. The company employs more than 3000 certified engineers. The MAYKOR's customer base is comprised of more than 950 businesses, including the largest geographically distributed companies from all industries. MAYKOR has a unique competence center, advanced specialized training programs for technical personnel, a developed logistics infrastructure, an automated service tracking and control system, as well as an ISO-compliant quality management system. The Group's website on the Internet: www.maykor.com.

About ASTRA
Association of Strategic Outsourcing ASTRA is a professional association of Russian Outsourcing market players, IAOP Affiliate Association from May, 2010. ASTRA's mission is to shape Outsourcing Industry standards and facilitate the development of a civilized and transparent Outsourcing market in Russia and CIS. Among ASTRA's partners are the largest and well-known Service providers with successful track records: Jet Infosystems, CROC, SBSystem, EnergoData, IBS DataFort, Fujitsu GDC, in4media/Forrester, Optima Services, Intercomp Global Services, BDO Outsourcing Division, UCMS Group, MAYKOR, TeamForce, CTI. ASTRA helps businesses to use Outsourcing as a business tool designed to improve corporate efficiency and reduce OPEX. For more information: www.astra-partners.ru.

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. Visit www.IAOP.org.