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Check back often as our Calendar of Events is updated all the time!

What's Happening


IAOP Calendar of Events

 Chapter Meetings & Webinars




 Informational Webinars


 Training Program


In IAOP Headlines

IAOP Announces European Outsourcing Council

PULSE Magazine is Now Online!

IAOP Announces New Governance Workshop

2017 Training Calendar
  • Sept. 14: Governance Workshop, New York City
  • Sept. 26-29: COP Master Class, Netherlands
  • Oct. 23-26: COP Master Class, New Jersey

Online Training

IAOP offers complimentary versions of our webinars on both trainings and certifications from IAOP, which may be accessed here.



Welcome New COPs,

Carlos Alves, COP
Manager, Logicalis
Peter Blake, aCOP
Director of Contracts and Compliance, GTA
Nelson Couvertier, aCOP
Vice President, IPC
Robert Davis, aCOP
Manager, Humana
Josh Krause, aCOP
BPO Manager, McDonald's
Cara Koppenhoefer, COP
Strategic Consultant, Humana
Cristal Leslie, COP
Operations Manager, Humana
Klara McAuliffe, aCOP
Supplier Management, PepsiCo
Jingjing Shen, aCOP
Senior Associate, PWC Consulting
Lerato Sithole, aCOP
Director, Deloitte
Mark Smith, aCOP
Service Architect, IPC

July 2017

          July 20 - Texas chapter meeting: Join IAOP and the Texas chapter on July 20 (time TBD) for a joint meeting with the Women's Empowerment chapter (launch). Key speaker will be the University of Tennesee's Kate Vitasek, international authority for her award-winning research and Vested® business model for highly collaborative and strategic relationships.

September 2017

          Sept. 6 - Nordic chapter meeting: Stay tuned for details.
          Sept. 14 - Atlanta chapter meeting: Stay tuned for details.
          Sept. 14, 2017 – New York Governance Workshop: Gain comprehensive cutting-edge knowledge on all aspects of creating and sustaining successful relationships with your outsourcing partners.

If you are attending the New York, NY Governance Workshop, you may add the full one-day RPA17 conference registration, taking place the following day (September 15), at a discount.
          Sept. 15, 2017 – RPA17Taking the Robot Out of the Human: RPA, AI and Cognitive Automation for Organizational Success -- SAVE $50 through August 15th!

Upcoming Conferences

          Sept. 15, 2017 – RPA17Taking the Robot Out of the Human: RPA, AI and Cognitive Automation for Organizational Success -- SAVE $50 through August 15th!

          Feb. 18-21, 2018 – OWS18:
Renaissance Orlando, Orlando, Florida

PULSE Magazine & Blog

PULSE Magazine: Check out the Talent issue out now!

Not receiving PULSE
Email pulse@iaop.org.
PULSE BlogWe take you deep into outsourcing with the latest ideas, advice, knowledge & best practices, turning the conventional upside down.

Seeking Guest Bloggers!

Take Advantage of...

Membership:  Receive 10% off the standard membership rate of $345. Register here and use offer code OFFER10. Read any good books lately? Did you know that IAOP Members receive a 15% discount on the OPBOK at www.vanharen.net and also on the www.vanharen.us site. Take this 10-Question Quiz to see if you have what it takes to become a Certified Outsourcing Professional (COP).


Member News & Publications ~ Industry Events ~ In the Industry

Pro Progressio
Outsourcing&More Magazine

Pro Progressio, IAOP's Media Partner for the upcoming European Outsourcing Summit, is the foundation located in Poland focused on the development of the outsourcing industry. Among the goals of the foundation is promotion of Poland as a near and offshoring location, outsourcing education and promotion of service suppliers and their business environment.

Foundation is using Outsourcing Portal and Outsourcing&More Magazine (Polish-English outsourcing industry media) to achieve the goals but also as promotion tools offered to Outsourcing Club Members. Outsourcing Club is a membership project run by the Pro Progressio. The members of the Club are services suppliers, cities, development agencies, consulting organizations, real estate developers and other organizations forming the outsourcing industry environment.



Questions or Comments?

Please send all comments and questions to Kate Tulloch-Hammond, IAOP Director of Media & Communications at kate.hammond@iaop.org.

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promote professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our 120,000 members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. To learn more, visit www.IAOP.org

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