Making the Provider a Part of Your Company - A Case Study: Partnership with America's Highest Rated Full Service Investment Brokerage Firm

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By: Colliers International

The most viable outsourcing relationships are those where the parties do not truly distinguish between the provider and the client. Rather, the client considers the provider to be an extension of the company. Edward Jones and Colliers have worked together for 19 plus years as Edward Jones has grown from 2,000 retail branch offices to 10,000+ today. Hear how this relationship began and evolved, and Edward Jone's views on how they have had a successful outsourcing relationship by treating Colliers (and others) as simply a part of their firm. For the full article, as presented at The 2009 Outsourcing World Summit, please click the download button.