| Sunday, February 14, 2010 |
|
| 12:00 pm - 5:00 pm | Golf Outing - Osprey Ridge Golf Course |
| 4:30 pm - 6:30 pm | Pre-Conference Workshop: Certified Outsourcing Professional (COP) Prep Class |
| 5:30 pm - 6:30 pm | Early Registration Champagne Welcome |
| Monday, February 15, 2010 |
|
| 9:00 am | Conference Registration and Continental Breakfast |
| 9:30 am - 11:30 am | Customer-Only Speed Networking Session |
| 9:30 am - 11:30 am | Provider/Advisor-Only Speed Networking Session |
| 11:30 am - 12:30 pm | IAOP Chapter Showcase & Luncheon |
| 1:00 pm - 3:00 pm | Main Session Keynote Presentations |
| 3:00 pm - 3:30 pm | Refreshment Break |
| 3:30 pm - 4:20 pm | Educational Track Sessions - Round 1 |
| 4:30 pm - 5:20 pm | Educational Track Sessions - Round 2 |
| 5:30 pm - 7:00 pm | Welcome Reception in the Global Services Mall - Hosted by Accenture |
| Tuesday, February 16, 2010 |
|
| 7:30 am - 8:45 am | Continental Breakfast in the Global Services Mall |
| 9:00 am - 10:45 am | Main Session Keynote Presentations |
| 10:45 am - 11:10 am | Refreshment Break in the Global Services Mall |
| 11:20 am - 12:10 pm | Educational Track Sessions - Round 3 |
| 12:15 pm - 1:45 pm | Outsourcing Hall of Fame and IAOP Member of the Year Awards Luncheon |
| 1:50 pm - 2:40 pm | Educational Track Sessions - Round 4 |
| 2:40 pm - 3:10 pm | Refreshment Break in the Global Services Mall |
| 3:10 pm - 3:50 pm | Educational Track Sessions - Round 5 |
| 4:00 pm - 4:50 pm | Educational Track Sessions - Round 6 |
| 5:00 pm - 6:30 pm | Cocktail Reception in the Global Services Mall - Hosted by HOV |
| 6:30 pm - 7:30 pm | IAOP Members Reception - Hosted by IAOP’s Membership Committee |
| 8:00 pm - 10:00 pm | IAOP Networking Event - Dessert and Cordials Party at Epcot - IllumiNations |
| Wednesday February 17, 2010 |
|
| 7:30 am - 9:00 am | Continental Breakfast |
| 7:30 am - 9:00 am | Customer-Only Networking Wrap-Up Session |
| 9:00 am - 11:45 am | IAOP’s Real Time Strategy Session/Hands-On Practicum |
| 11:45 am - 12:00 pm | Closing Comments |
| 12:00 pm - 1:30 pm | It’s a Wrap Networking Luncheon - Barbecue on the Beach |
| 1:30 pm - 5:00 pm | Post-Conference Workshop: COP Advanced Intensive for COPs |
| 1:30 pm - 5:00 pm | Post-Conference Workshop: eSCM Organization Best Practices |