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Monday, 11 May 7:30 am – 1:00 pm Golf Outing (additional fee applies) 6:30 pm – 9:00 pm Welcome Cocktail Reception for Speakers and Corporate Members
Tuesday, 12 May
7:30 am Conference Registration Begins 9:00 am – 9:30 am Welcome and Opening Comments Michael F. Corbett, Chairman, IAOP and David Wong, Chairman, Outsourcing Malaysia and PIKOM 9:30 am – 10:30 am The Power of Outsourcing: Leadership Lessons from One of the World’s Top IT Executives Marty Chuck, COP, Founder, The CXOs LLC 10:30 am – 11: 00 am Refreshment Break in the Exhibition Forum 11:00 am – 11:45 am Surviving the Economic Crisis through Sound Outsourcing Principles Francis Meganathan, Managing Director, Cuscapi Outsourcing Sdn Bhd Mark Yuan, Managing Director, Sonic Teleservices 11:45 am – 12:30 pm Outsourcing and the New Global Economy Michael F. Corbett, Chairman, IAOP 12:30 pm – 1:45 pm Networking Luncheon and IAOP Asia-Pacific Chapter Network Showcase 2:00 pm – 2:50 pm Featured Destination – Malaysia Nitin Bhat, Senior Vice President, ICT Practice, Asia Pacific, Frost & Sullivan
| 3:00 pm – 3:50 pm Educational Track Sessions – Round 1 | | Outsourcing in Asia | Outsourcing to Asia | Outsourcing to Asia | | Talent on Demand – Outsourcing Talent Acquisition and Management, the Asia Perspective
| Building Innovation and Long-Term Value Creation into Outsourcing Relationships | Singapore Story - A Trusted Hub for Shared IT Services |
3:50 pm – 4:20 pm Refreshment Break
| 4:20 pm – 5:10 pm Educational Track Sessions – Round 2 | | Outsourcing in Asia | Outsourcing in Asia | Outsourcing to Asia | | Achieving An Optimal Document Output Environment With Managed Print Services | VALUE SCALE: Development of Collaborative Partnerships to Create Value with Commoditized Services in Asia Pacific | A Malaysia Experience: Kompakar Partnership Case Study on Multi-ed Business Success and its Globalization Journey |
| 5:20 pm – 6:10 pm Educational Track Sessions – Round 3 |
| | Outsourcing in Asia | Outsourcing in Asia | Outsourcing in Asia | Outsourcing to Asia | | Mapping the Boundaries: Cross-Cultural Knowledge Transfer – When East Meets West | Is Southeast Asia the Sleeping Outsource Giant | Risks, Opportunities and Trends in the APAC Region | India Plus China: Why China Should be Your “Plus One” for IT Services | | | | | |
6:10 pm – 7:00 pm Cocktail Reception in the Exhibition Forum
7:00 pm – 9:00 pm Gala Dinner and Presentation of IAOP’s Outsourcing Hall of Fame Awards
Wednesday, 13 May
8:00 am – 9:00 am Morning Refreshments in the Exhibition Forum 9:00 am – 10:00 am The Future of Outsourcing and the Culture Surprise Beverly Honig, CEO, Honeylight Enterprises 10:00 am – 11:00 am A Global Perspective on the Future of Outsourcing in Asia A Panel Discussion Moderated by Michael F. Corbett, Chairman, IAOP 11:00 am – 11:30 am Refreshment Break in the Exhibition Forum 11:30 am – 12:20 pm Long Distance Innovation: Overcoming the Hurdles to Value Creation in Global Partnerships Danny Ertel, COP, Partner, Vantage Partners LLC 12:30 pm – 2:00 pm Networking Luncheon – Hosted by Setia Haruman
| 2:00 pm – 2:50 pm Educational Track Sessions – Round 4 | | Outsourcing in Asia | Outsourcing to Asia | | Eye of the Storm: Effects of the Financial Crisis on the Financial Industry | Supply-Demand Governance Framework & Globalization of Outsourcing | | 3:00 pm – 3:50 pm Educational Track Sessions – Round 5 | | Outsourcing in Asia | Outsourcing in Asia | Outsourcing to Asia | | Socially Responsible Outsourcing: Promoting Equal Access to Opportunity in Low-Income Regions | China’s Potential as an Outsourcing Leader | Opportunities for Nearshoring In Johor & Capitalizing on A Flexible Talent Pool Within Iskandar Development Region | | | | |
3:50 pm – 4:10 pm Refreshment Break
4:10 pm – 5:00 pm Asia-Pacific Chapter Chairs Panel – Moderated by Bobby Varanasi, COP, CEO, Matryzel Consulting 5:00 pm – 5:30 pm Closing Comments Michael F. Corbett, Chairman, IAOP and David Wong, Chairman, Outsourcing Malaysia and PIKOM
Thursday, 14 May
9:30 am – 1:30 pm Post-Event Tour to Cyberjaya (Complimentary – Register with Setia Haruman)
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