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Chamber of BPO&IT ANDI - Colombia

Chamber of BPO&IT ANDI - Colombia

WGroup - Sourcing Advisory Firm

WGroup - Sourcing Advisory Firm

Everest Group

Everest Group


IAOP’s Training & Certification Committee


IAOP’s Training & Certification Committee takes the lead in identifying the educational needs of members and overseeing the development and delivery of its training programs.

The Training & Certification Committee works with the Outsourcing Standards Board to ensure that IAOP members are properly prepared for initial and ongoing organizational and professional certification.


Current Committee Members

Gary Courtney, COP, Genpact
Jay Desai, COP
Diane Dulin, COP, Allstate
Teresa Harris, COP, GE
Rollanda Jin, COP, Pactera
Lawrence Kane, COP-GOV, Boeing
Johny Makhija, COP, Ernst & Young
Donald Mones, COP, Morgan Stanley
Eus Pontenagel, COP, Quint Wellington Redwood
Paul Quaglia, COP, 
GE Healthcare
Surinder Rana, COP, International Monetary Fund
Cheryl Seely, COP, Thomson Reuters
James Shea, COP-GOV, CDI Online Learning Mgt.
Joe Tocco, COP, Cassidy Turley
Bobby Varanasi, COP, Matryzel
Micki Warner, COP, Accenture
David Wong, SnT

Donald Mones, COP
MUFG Union Bank

IAOP Executive Sponsor



Professionals serving on any of IAOP’s committees or subcommittees earn ten Continuing Education Hours (CEHs) per year towards Certified Outsourcing Professional® (COP) recertification.

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