This session will feature the results of the IAOP Training and Certification Survey conducted in July 2013 as well as the results of other studies that investigate the business value of corporate training and certification programs across other professional disciplines. A panel of Certified Outsourcing Professionals (COPs) will also discuss the business value and impact that the IAOP- COP certification has had for them personally and for their organization. You will gain insight into how individuals and organizations are leveraging the COP certification to their competitive advantage to demonstrate their competencies and knowledge of outsourcing industry standards to help ensure successful outsourcing relationships and good governance.. For the full presentation, as seen at The 2014 Outsourcing World Summit, please click the download button.