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Infrastructure Outsourcing Governance Automation

Infrastructure Outsourcing Governance Automation

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Bogota’s Investment Promotion Agency



30% error reduction in just 3 weeks

30% error reduction in just 3 weeks

Your Sucess is Our Focus

Your Sucess is Our Focus

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Public Article PublicAssociate Membership Required AssociateProfessional Membership Required Professional
Featured Destination - Malaysia Associate Membership Required


The Future of Outsourcing and the Culture Surprise Associate Membership Required


Long Distance Innovation: Overcoming the Hurdles to Value Creation in Global Relationships Associate Membership Required

As traditional U.S. and European providers deepen their presence in India and China, and as the more traditional offshore providers expand their footprints around the globe, the distinction between “outsourcing” and “offshoring” seems to be a thing of the past. What does that mean for retained organizations and how they must be prepared to manage outsourcing relationships from both near and far? What are (or should) providers be doing to help manage relationships across great distances and across differences in culture and time zones? More...

Singapore Story: A Trusted Hub for Shared IT Services Associate Membership Required


Building Innovation and Long-Term Value Creation into Outsourcing Relationships Associate Membership Required


Supply-Demand Governance Framework & Outsourcing Globalization Associate Membership Required


Talent on Demand – Outsourcing Talent Acquisition and Management, the Asia Perspective Associate Membership Required


Value Scale: Development of Collaborative Partnerships to Create Value with Commoditized Services in Asia-Pacific Associate Membership Required


Achieving an Optimal Document Output Environment with Managed Print Services Associate Membership Required


Mapping the Boundaries: Cross-Cultural Knowledge Transfer: When East Meets West Associate Membership Required


China's Potential as an Outsourcing Leader Associate Membership Required


Eye of the Storm: Impact of the Financial Crisis Associate Membership Required


Socially Responsible Outsourcing: Promoting Equal Access to Opportunity in Low-Income Regions Public Article

This session from The 2009 Asia-Pacific Outsourcing Summit highlights a new approach to business process and IT outsourcing, and is focused on creating opportunities for marginalized people in some of the world’s poorest regions.

Risks, Opportunities and Trends in the APAC Region Associate Membership Required


The Malaysia Experience: Kompakar Partnership Case Study on Multi-ed Business Success and its Globalization Journey Associate Membership Required


Is Southeast Asia the Sleeping Outsource Giant? Public Article


The 2009 Asia-Pacific Outsourcing Summit Presentations Professional Membership Required


Managing Outsourcing Talent  Associate Membership Required


Creating Global-Ready Professionals  Associate Membership Required


Critical Skills for Outsourcing Professionals  Associate Membership Required


IAOP's OperatorEvaluator: Improving Workforce Quality and Productivity in Global Outsourcing  Associate Membership Required


Inside Outsourcing: Roles, Responsibilities and Skills Needed to Manage an Outsourcing Engagement Successfully  Associate Membership Required


Continuing the HR Transformation Journey in an Uncertain Economy: Priorities and Processes that Deliver ROI  Public Article


Hard and Soft Sides of Managing Talent in Outsourcing  Associate Membership Required


HROA: Helping HR Transform Through Standards, Benchmarking, Research  Public Article


The 2009 Global Human Capital Forum Presentations  Professional Membership Required


Building Competitive Advantage through Strategic Outsourcing  Associate Membership Required


R&D Outsourcing and New Product Development  Professional Membership Required


The Specifics of Second Generation Transitions  Associate Membership Required


Implementing BPO to Survive and Thrive   Associate Membership Required


Enforceable Outsourcing Contracts – New Approaches to Drafting Complex Outsourcing Contracts  Associate Membership Required


Using Outsourcing to Support the Business Strategy In the Economic Downturn and Preparing For the Upturn  Associate Membership Required


Outsourcing 2.0:  The New Rules of the Game!  Associate Membership Required


The Challenge from Local to Global Development – SimCorp A/S  Associate Membership Required


Achieving Operational Excellence and Aligning Strategy: Benefits and Impacts of the eSourcing Capability Models – A Panel Discussion  Associate Membership Required


The 2009 European Outsourcing Summit Presentations  Professional Membership Required


Reimagining the Global Business Paradigm Through Outsourcing - "New Choices in the New Normal"  Professional Membership Required


Microsoft’s Sourcing Journey  Professional Membership Required


For Better or Worse: Maturing of Relationship Management in the Industry  Professional Membership Required


Refocusing the Human Contribution: Automation in the Cloud Transforms IT Services Business Models  Professional Membership Required


Outsourcing R&D and Product Development: Lessons Learned  Professional Membership Required


Outsourcing Decisions: To Bundle or Not to Bundle?  Professional Membership Required


Putting Power into Outsourcing Contracts: Understanding their Potential to Mitigate Risks  Professional Membership Required


Outsourcing Challenges in Managing a Global Real Estate Portfolio  Associate Membership Required


The Seven Mistakes of First-Time Offshoring (and How to Avoid Them!)  Associate Membership Required


Practical Lessons on Onshore Transitions – Bringing Work Back In-House  Professional Membership Required


Using Outsourcing in a Challenged Economy to Optimize Real Estate Portfolios and Transform Workplaces  Professional Membership Required


Growing Outsourcing Revenues: Sales Readiness Essentials  Professional Membership Required


Why Have Outsourcers Become Public Enemy Number One vs. a Valued Business Partner, and, How Do We Change this Scenario?  Professional Membership Required


How to Make Client Relationships Stand the Test of Time  Professional Membership Required


Managing Complexities in Multi-Shoring  Professional Membership Required


Role of Professionals in Outsourcing  Public Article


Next Generation Resource Management (or Getting the Right Person in the Right Place at the Right Time)  Professional Membership Required


Case Study: Introducing Lean to Recruitment  Associate Membership Required


Next Generation Socially Responsible Outsourcing  Public Article


Vendors Beware: Buyers Expect Increasing Social and Environmental Responsibility from Outsourcing Providers  Public Article


From Vicious Spiral to Virtuous Cycle: How Outsourcing Could be the Answer to Rural America’s Brain Drain  Associate Membership Required


The BPO Service Value Chain in a Cloud Context  Associate Membership Required


Operational Excellence: The New Force Driving High Performance Through Outsourcing  Associate Membership Required


The Outsourcing Journey: Using Rich Pictures to Provide Insight  Associate Membership Required


Developing and Transforming an Outsourcing Industry  Professional Membership Required


An IBM & AT&T Case Study: HR Outsourcing as Innovation Driver – Creating Learning Ecosystems with Web 2.0 Innovations  Professional Membership Required


Cloud Computing: Contracting for the Silver Lining  Professional Membership Required


Beyond Outsourcing – A Client’s Journey in Using Cloud Computing to Realize Business Value from Multi-Vendor Services Delivery  Professional Membership Required


Getting More Value out of Outsourcing Relationships  Associate Membership Required


A Toolkit for BPO Success (When the Sh*t Hits the Fan)  Professional Membership Required


Benefits Quantification & Return on Investments  Associate Membership Required


Go Vertical, Young Man!  Associate Membership Required


The 2010 Outsourcing World Summit Presentations  Professional Membership Required


Optimizing Outsourcing Value from Existing Relationships – Insights & Learnings from the IAOP Value Health Check Survey  Professional Membership Required


Value for Money Delivery in Outsourcing Associate Membership Required


Managing Outsourcing for Sustainable Value -- Addressing the Missing Pieces of the Puzzle Associate Membership Required


The Future of Offshore Outsourcing: Trends & Implications Professional Membership Required


Outsourcing 2008: Universal Truths - Regional Realities Public Article


Globalization from a European Perspective Professional Membership Required


Shared Services vs. Outsourcing: It's an "And" not an "Or" Associate Membership Required


A Decision Support Tool Driving Effective Sourcing Strategy Decisions Associate Membership Required


Insiders' Perspective of HR Outsourcing in Europe Associate Membership Required


Business Process Outsourcing European Market Trends Associate Membership Required


Building a Successful Relationship Between Customer & Provider: What it Takes Associate Membership Required


Outsourcing in Europe: The Commercial Paradigm Associate Membership Required


Outsourcing Strategies for IT & Telecoms -- Lessons from the Field Associate Membership Required


Governance in European Deals: Managing Complexity Associate Membership Required


The 2008 European Outsourcing Summit Presentations Professional Membership Required


Outsourcing: A Blueprint for Attracting Talent Associate Membership Required


Help Me, Help You: Value Creation Takes Two Associate Membership Required


New World, New Agenda Public Article


The Management Science of Outsourcing Associate Membership Required

Outsourcing is increasingly recognized by businesses, universities and economists worldwide as a new management science. It is not only dramatically reducing business costs, but is spurring innovation and economic activity around the globe. Jag Dalal explores what this means for outsourcing professionals and the business in which they work.

Contrasting Captive versus Outsource Strategies for Global Talent Sourcing: Experiences from a Case Study Associate Membership Required


Strategic Outsourcing: "One Finance" - Microsoft & Accenture Public Article


The China Experience: A Case Study of Calix Success in Network Product Development Outsourcing to Neusoft Associate Membership Required


Offshore Outsourcing to India: A Business Case Associate Membership Required


The Near and Long Term Impact of the Global Financial Crisis on Offshore Outsourcing Professional Membership Required


Making the Provider a Part of Your Company - A Case Study: Partnership with America's Highest Rated Full Service Investment Brokerage Firm Public Article


Approach to Strategic Sourcing - Case Study Public Article


The Second Generation Outsourcing Experience: McKesson and CB Richard Ellis Associate Membership Required


Outsourcing and Public-Private Partnerships Public Article


The Service Provider Challenge: Attracting and Retaining the Right People Associate Membership Required


The Emergence of a Global Integrated Enterprise Public Article


eSCM-SP Adoption: Benefits and Impact on Sourcing Competence of Sourcing Best Practices Public Article


Office of Strategy Management - Additional Value in Outsourcing Associate Membership Required


The Other Virtualization Public Article


Taking Back Control of the Enterprise Associate Membership Required


Where the Rubber Meets the Road Associate Membership Required


Presentation of Research from University of New South Wales and University of Phoenix Associate Membership Required


The Aftermath of Satyam - Contracting in an Uncertain World Public Article


Career Management: Reinventing Yourself Associate Membership Required


Implications of a Maturing Outsourcing Industry on the Role of Strategic Sourcing Organizations Associate Membership Required


Socially Responsible Outsourcing: Doing Good While Doing Well Public Article


Outsourcing to "Green" Your IT Associate Membership Required


The Nike Story Public Article


Risk Management in Outsourcing Transactions: Finding the Balance Between Certainty and Flexibility - An Air Canada Case Study Associate Membership Required


Research on Rapidly Emerging Legal Process Outsourcing Professional Membership Required


Key Components of an Outsourcing Agreement Public Article


Socially Responsible Outsourcing from the Ground Up Public Article


Inside the Mind of a CIO Associate Membership Required


Surviving the Economic Crisis through Sound Outsourcing Principles Associate Membership Required


Outsourcing and the New Global Economy Associate Membership Required

Executives around the world are trying to map new strategies for their companies in a period of unprecedented turmoil. Changes on Wall Street, Main Street and Pennsylvania Avenue are shaping the future of outsourcing as a management practice, profession and industry.

The 2008 IAOP Governance Forum Presentations Professional Membership Required


The 2009 Outsourcing World Summit Presentations Professional Membership Required


The 2008 Outsourcing World Summit Presentations Professional Membership Required


The 2007 Outsourcing World Summit Presentations Professional Membership Required

The 10th Anniversary edition of Outsourcing's Best-Known and Most Highly-Respected Global Conference was a huge success. Download the featured presentations from the best minds in outsourcing.

The 2006 Outsourcing World Summit Presentations Professional Membership Required

In its ninth year, and attended over that time by thousands of customer executives from around the world, The Outsourcing World Summit®, now the annual event of the International Association of Outsourcing Professionals (IAOP), is one of the field's most influential and highly respected conferences. This year's theme was leadership - leadership in outsourcing; leadership not by accident, but by design.

The 2005 Outsourcing World Summit Presentations Professional Membership Required

The Outsourcing World Summit®, in its eighth year, is at the nexus of business, technology, and the global economy. It is based on a simple premise: that outsourcing can only be successful when all participants – customers, providers, and consultants alike – come together to break through the myths, misunderstandings, and occasional missteps that come with change of this magnitude.

The 2004 Outsourcing World Summit Presentations Professional Membership Required

Taking place February 23-25, at Disney's Yacht & Beach Club Resorts, Lake Buena Vista, FL, the World Summit showcases top business visionaries such as Michael F. Corbett, President & CEO, Michael F. Corbett & Associates, Ltd., John Sculley, former CEO of Pepsi Co. and Apple Computer, best-selling authors Oren Harari and Larraine Segil, outsourcing’s black belt of management, Jag Dalal and more than 50 executives with insights on the most important and innovative outsourcing relationships in the world.




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