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Recognizing the importance of outsourcing, the International Standards Organization (ISO) has developed a public domain outsourcing guide, ISO 37500. The impact of ISO37500 will be to bring standardization to the global outsourcing market. The guide is intended to “provide a good foundation to enable organizations to enter into, and continue to sustain, successful outsourcing arrangements throughout the contractual period.” For the full article, please click the download button.

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