Corporate & Professional Development Training and certification through IAOP reflects the highest industry standards and achievement  criteria, and are the de facto programs recognized by customers, providers and advisors of outsourcing services.  The following companies and organizations have embraced training and certification through IAOP in order to achieve professional and organizational excellence throughout the outsourcing industry: .Accenture, Allstate, American Express, Ameriprise, Applied Materials, Avasant, Blue Cross Blue Shield, Capgemini, Capital One, CB Richard Ellis, Colliers, Convergys, Deutsche Bank, Diebold, Firstsource Solutions, Fuji Xerox, Hewlett Packard, Heineken Netherlands, Infosys, ISS, John Hancock,  Johnson & Johnson, Kirkland & Ellis, Kraft, Liberty Mutual, Long View Systems, Manulife, MDeC, NCR, Nike, Orange Business Services, Pfizer, PricewaterhouseCoopers, Procter & Gamble, Quint Wellington Redwood, Rogers Communications, SAB Miller, Oracle, Symantec, Unisys, US Department of Labor, VADS Berhad, Vodafone, Whirlpool, Wipro, Xerox, Zurich Financial Services. “The COP Master Class and the pursuit of the designation was an eye opening experience to the large world of outsourcing. I gained what I aimed for and more through these endeavors. For those that are looking to join a network of professionals in an ever changing industry and the desire to have a pulse on the latest strategies to share with their vendors and customers alike, look no further.”                                                                                                     —Joe Tocco, COP, 2nd VP, Cassidy Turley IAOP's Corporate and Professional Development programs are designed to meet the end-to-end needs of customers, providers, and advisors seeking to improve their outsourcing outcomes. IAOP’s training & certification programs are the de facto standard of excellence in the industry and can be customized to meet the needs of an entire organization or of an individual outsourcing professional. Additionally, ITSqc, LLC, is a Corporate  & Professional Development Strategic Alliance partner of  IAOP.  ITSqc and IAOP are teaming up to bring the eSCM capability model training and certifications to the IAOP membership and the wider global outsourcing community. The goal of the partnership is to develop and promote standards for guiding the improvement and certification of organizations and the professionals who work within those organizations who are participating in a sourcing relationship as either provide, client, or advisor.  Click here to learn more about the partnership.

Want to understand your certification options and how one of IAOPs designations can benefit you and your company?  REGISTER for the next complimentary COP Webinar on August 24, 2011 at 12:00 pm EDT to find out. All attendees will receive a special gift from IAOP. Quick Links COP Master Class Schedule COP Directory  Corporate Training Options COP Bridge Program Outsourcing Professional Course Catalog (OPCC) COP Application  aCOP Application COS-TP Certification COS-FP Certification COS-HR Certification COS-F&A Certification ICE Designation COP Webinar Registration COP Program Resource Center - Study Aids - Recertification - COP Directory Certifications Program Elements and Pricing Chart

Corporate Development

IAOP’s Corporate Development programs address the growing need for organizational-wide outsourcing expertise through standards covering the end-to-end outsourcing process and training and certification programs to  enhance  the skills and abilities of the individuals who design, build, implement and manage outsourcing initiatives as well as those who are skilled in the delivery of outsourced services.

By bringing greater professional rigor to their work, organizations will be able to have greater confidence in the ultimate outcomes. Organizations that buy, supply or advise on outsourcing can  build IAOP’s programs right into their employee development programs.

Some of the  world’s leading academic institutions and governments are adopting the COP Master Class as the foundation for their outsourcing curriculum development.

Whether your organization is a customer, provider or advisory firm, having certified professionals working on a project demonstrates a commitment to outsourcing – and to doing it right – that commands greater respect and leads to a more professional and productive business environment.

Every field benefits from certified professionals – and outsourcing is certainly no exception.
Certified professionals achieve better, more consistent results because of the depth and
breadth of their knowledge and experience.

 IAOP Corporate Development programs include:

• Certified Outsourcing Professional (COP) Master Class or Governance Workshop Bulk Seating
• Bulk pricing on certification applications
• Training Delivery options: Private  In-House On-site; Public; Online
• Course materials bulk purchase and licensing
• Enterprise wide "train the trainer”  programs
• Customized programs built to deliver the training and certifications that your organization wants and needs.

Please visit the Corporate Training Options page or  Download the “COP Training Organization Wide” PDF.  For pricing on a personalized corporate program please contact sales@iaop.org.

Professional  Development

A 20-plus percentage salary differential for certified professionals is not unusual and 79 percent of
executives recruiters believe that certified professionals are better-qualified candidates.

Certification

IAOP’s Outsourcing Professional Certification Framework™ (OPCF) is designed to address the needs of individuals who work across the global outsourcing industry from entry level positions focused on the delivery of outsourced services through to senior executives leading global outsourcing programs at customer, provider, and advisor organizations. IAOP’s Outsourcing Standards Board in conjunction with the Training & Certification Committee have developed a process to bring an ever-expanding offering of certifications for professionals at every step in the career pathway. Download any of the following guides to learn more about the certifications currently offered by IAOP:

Certification Guides Guide to Becoming a Certified Outsourcing Professional (COP) Guide to Becoming an Associate Certified Outsourcing Professional (aCOP) Certified Outsourcing Specialist-Foundation Principles (COS-FP) Factsheet Certified Outsourcing Specialist-Transaction Processing (COS-TP) Factsheet Certified Outsourcing Specialist-Human Resources (COS-HR) Factsheet Certified Outsourding Specialist-Finance & Accounting (COS-F&A) Factsheet

Do You Have What It Takes To Become a COP? The COP designation powerfully demonstrates that individuals possess the experience and knowledge required to design, implement and manage outsourcing initiatives that have a high probability of achieving an organization’s intended outcomes. Do you have what it takes to join the industry's most elite professionals? Take this 10 QUESTION QUIZ  and see if you have what it takes to become a "Certified Outsourcing Professional" today!

Training

IAOP, either by developing its own or in conjunction with a Corporate & Professional Development Partner brings a vast array of educational opportunities to the outsourcing community. While some lead to professional certifications, others give both the individual and the corporation a broader knowledge of the end-to-end standards, practices and processes that define  a successful outsourcing relationship.  Training from IAOP comes in the form of learning webinars, educational conferences, forums and chapter presentations, live classes taught by IAOP Authorized Trainers, online self-study courses, and course delivered by one of our many Corporate & Professional Development Partners.   IAOPs COP Bridge program allows participating organizations to have one or more of its courses or training programs receive credit toward earning one of the COP family designations. This allows organizations to integrate the best of their training with the industry-wide professional development programs developed by IAOP. Please download or click through on any of the links below to learn more about IAOPs Training programs.

• Outsourcing Professional Course Catalog (OPCC)
• COP Master Class Overview
• Outsourcing Governance Workshop
• COS-FP Certification Qualifying Training/Exam
• North American COP Master Class Venues

Professional Development Resources

IAOP has gathered a number of Professional Development Resources that are valuable tools for the outsourcing professional who wants to create the most successful outsourcing relationship whether they are customers, providers or advisors of outsourcing services.

Professional Standards and Guides

• aCOP & COP Outsourcing Professional Standards (OPS)
• COS-FP Standards & Requirements
• COS-TP Standards & Requirements
• COS-HR Standards & Requirements
• COS-F&A Standards & Requirements
• Code of Ethics and Business Practice Standards for Outsourcing Professionals
• Guide to CSR in Outsourcing (currently in development by IAOP’s CSR Subcommittee)

Resource Library for Professionals

• Outsourcing Professional Body of Knowledge (OPBOK) (IAOP Member Only electronic version)
• Outsourcing Professional Course Catalog (OPCC)
• IAOP Bookstore
  • OPBOK (Print Version)
  • OPBOK Templates
  • eSCM-CL and eSCM-SP Capability Model Sourcing Books
• IAOP/ABA Legal Bookstore (New!)

---

For more information on corporate and professional development, email copprogramservices@iaop.org.    

IAOP is proud to have all of our certifications and trainings approved by and listed with CareerOneStop which is sponsored by the U.S. Department of Labor, Employment and Training Administration. IAOP certifications are listed in the online directory, Certification Finder.  IAOP is included as a Workforce Eligible Training Provider (ELT), which is established in compliance with Title 1 of the Workforce Investment Act (WIA) of 1998 to present a broad and diverse selection of training choices to support employment goals of individuals.  WIA funding for full or partial reimbursement of training, education or certification is administered and approved at the state level and varies by needs of each individual, who must apply at their local OneStop Center. WIA services and funding are available to job seekers, laid off workers, youth, incumbent workers, new entrants to the workforce, veterans, persons with disabilities and employers.