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Sutherland Global Services

Sutherland Global Services



http://www.theshelbygroup.com/

http://www.theshelbygroup.com/



End-to-end advisory solutions

End-to-end advisory solutions



 


Check back often as our Calendar of Events is updated all the time!

           
 

What's Happening

     

IAOP Calendar of Events

 Chapter Meetings & Webinars

   

 Conferences

   

 Informational Webinars

   

 Training Program

   

In IAOP Headlines


IAOP Partners with The Rockefeller Foundation to Launch Global Impact Sourcing Award: Applications Now Open

IAOP Kicks Off 2018 Award Season: Applications and Nominations Now Open

 

   
 
2017 Training Calendar
 
  • Dec. 4-7: COP Master Class, Dallas, Texas
 ______

Online Training

IAOP offers complimentary versions of our webinars on both trainings and certifications from IAOP, which may be accessed here.
 

 

   

Welcome, New COPs,
COP-GOVs & 
aCOPs
!

 
Theresa Dwyer-Hurley, aCOP
Director, Global Resourcing, John Hancock
Vanessa Keith, COP
Sr Vendor Relationship Manager, MetLife
Akshay Mathur, COP
Sr Client Solution Manager, Infosys
Jason Miller, COP
Management Consultant, KPMG
Candace Riles, aCOP
Associate Manager Allstate
Mohit Tandon, COP
Director, TCS



 
 
   
         

December 2017

          December 4-7 – COP Master Class, Dallas, Texas: Whether your goal is to arm yourself with the skills and tools necessary to begin improving your outsourcing outcomes immediately or become an  Associate Certified Outsourcing Professional (aCOP) or Certified Outsourcing Professional (COP),  IAOP offers the de facto training to get you to your goal - the COP Master Class.
           
         

Upcoming Conferences

          OWS18  -- Feb. 18-21, 2018: "The Reincarnation of Outsourcing: From Disruption to Domination (When Disruption is Everywhere)" -- Renaissance Orlando, Orlando, Florida


          EOS18 -- June 11-14, 2018: Marriott Brussels Grand Place, Brussels, Belgium (Stay tuned for details)















































PULSE Magazine & Blog


PULSE Magazine is Now Online! Check out the current issue here
or the PULSE Archives here.

 
PULSE Magazine: Check out the 5th-Anniversary issue out now!

Not receiving PULSE
Email pulse@iaop.org.
PULSE BlogWe take you deep into outsourcing with the latest ideas, advice, knowledge & best practices, turning the conventional upside down.

Seeking Guest Bloggers!




IAOP on YouTube
 

Featuring these videos...


(and more)
   
Automation Defining the Future of Business Operations
 
Risk Management, Governance and Lessons Learned from Implementing RPA
 
Building the Automation Roadmap: Lessons Learned and Success Strategies  
 
Eight Simple Rules of Best Practice for RPA Deployment with Sarah Burnett, VP, Everest Group
 
Digital Labor as a Catalyst for Transformation
 
Beyond RPA
 
IAOP's Women Empowerment Chapter Launch
 
Kate Vitasek, IAOP Texas Chapter Meeting

 

Take Advantage of...

Membership:  Receive 10% off the standard membership rate of $395. Register here and use offer code OFFER10. Read any good books lately? Did you know that IAOP Members receive a 15% discount on the OPBOK at www.vanharen.net and also on the www.vanharen.us site. Take this 10-Question Quiz to see if you have what it takes to become a Certified Outsourcing Professional (COP).



 

 

Member News & Publications ~ Industry Events ~ In the Industry


2017 Cloud and Digital Transformation Survey
 
IAOP and Baker McKenzie would like to offer you the opportunity to participate in our 2017 Cloud and Digital Transformation Survey. The results will be published in the Autumn/Fall of 2017. The 2017 survey is a significant evolution of our previous annual cloud surveys. 

Pro Progressio
Outsourcing&More Magazine

Pro Progressio, IAOP's Media Partner for the upcoming European Outsourcing Summit, is the foundation located in Poland focused on the development of the outsourcing industry. Among the goals of the foundation is the promotion of Poland as a near and offshoring location, outsourcing education and promotion of service suppliers and their business environment.

Foundation is using Outsourcing Portal and Outsourcing&More Magazine (Polish-English outsourcing industry media) to achieve the goals but also as promotion tools offered to Outsourcing Club Members. Outsourcing Club is a membership project run by the Pro Progressio. The members of the Club are services suppliers, cities, development agencies, consulting organizations, real estate developers and other organizations forming the outsourcing industry environment.

 

Questions or Comments?

Please send all comments and questions to Kate Tulloch-Hammond, IAOP Director of Media & Communications at kate.hammond@iaop.org.

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promote professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our 120,000 members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. To learn more, visit www.IAOP.org

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